Upcall Agent Reviews

Pros

There are a lot of pro's, I can choose my own timing+ work schedule! I get 1 on 1 mentorship with Lisa who is the call centre head and with her advice and mentorship i easily close appointments and get the $$$ bonuses that they have!

Cons

None at all everything is just fine!

Pros

Great Flexibility and work-life balance

Cons

Very little opportunity for bonuses or commissions.

Pros

- Work from home anywhere in the world and make your own schedule - Get paid directly into your account weekly - Fantastic support system through Facebook Workplace where you can ask for help or joke around with your fellow Upcallers - Great bonus structure that rewards your performance and dedication - Management that is always willing to help you improve your skills on the phone and responds to you almost instantly when you have concerns - Weekly Zoom meetings where you get to interact with your co-workers and management

Cons

- Honestly there really isn't much I don't like about working with Upcall. Occasionally there are technical issues with the dialing software, but if you have access to Facebook Workplace and post the issues you have with management they tend to be resolved pretty quickly

Pros

You can literally work whenever you want, part time, full time, they have a great Facebook group, and our boss is very responsive, occasionally you’ll even get comments from the higher ups, and decent incentives for call volume or hours worked... no minimum hours needed.

Cons

Cold calling, rude customers, hard to make decent money because it’s per talk time minute, the pay is pretty low (at least while I was there), the training isn’t that great, I felt lost a lot of the time

Pros

Earn money working from home and set my own schedule. They provided detailed training as well.

Cons

Sometimes there wasn't enough work available for all the callers.

Pros

Very flexible scheduling, I can work when I want. I've been with with Upcall for over a year now and have worked from home for over 6 years. THIS is the best work from home job I've ever had. You feel like part of a family not an employee. The pay is great and I determine how much I want to make. I've seen some of the bad reviews and I feel bad for what they may or may not have experienced. I work Upcall Full-time, as a Single (going through a divorce) mom of 4, this job pays all my bills. Great atmosphere too we have so much fun doing what we love!

Cons

Well, to be honest the only con is a personal one...I would love to work more hours at night, overnight. However, management knows that some of us would like that and therefore they are working to bring in more campaigns with leads that need to be called later in the day.

Pros

The one and only good thing about this work from home job is the convenience, and being able to work when you want or can , they do always pay, never had an issue with that.

Cons

The system doesn't work half the time, junk leads most of the time, the company's that were good to work for usually ended up closing their campaigns because of the issues with the site. Just bad management all the way around. I worked with them for a year from day one. And now that they are finally making progress my account was deactivated with no explanation. I have done this type of work for close to 10 years and never been fired from a job. So not sure why that happened.

Pros

Great leadership. Team Support at all times. Work from anywhere. Work at your own convenience. Bonuses

Cons

I cant think of any!

Pros

1. Excellent opportunity for growth and career development. 2. Comprehensive training program. 3. Responsive and vibrant virtual workplace. 4. Uncapped Commissions. 5. Flexible working hours. 6. Group-oriented leadership style from Management. 7. Instantaneous pay via PayPal on a weekly basis. 8. Excellent information technology infrastructure.

Cons

1. Contractual nature of the job. 2. Requires a high degree of focus, attention and dedication to flourish as an agent. 3. Working hours are dependent on availability of leads.

Pros

It's a very friendly system. Great bonuses and the management department is always willing to help

Cons

At the moment I have no cons.