Uplift Family Services Reviews | Glassdoor

Uplift Family Services Reviews

Updated June 8, 2018
34 reviews

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3.7
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Darrell Evora
16 Ratings

34 Employee Reviews

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  1. Featured Review

    "Good people with big hearts and a great vision."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Behavior Program Coordinator in Campbell, CA
    Current Employee - Behavior Program Coordinator in Campbell, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uplift Family Services full-time (Less than a year)

    Pros

    1. Wonderful benefits such as 401k - employer will match 4%, tuition reimbursement, Delta Dental, Kaiser, life insurance, etc. This is the smallest amount I've had to contribute to have Kaiser for my kids and I.
    2. Supportive upper management.
    3. Hardworking team.

    Cons

    No complaints at this time.

    Advice to Management

    None at this time.


  2. "Clinician I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinician in Los Angeles, CA
    Current Employee - Clinician in Los Angeles, CA
    Recommends

    I have been working at Uplift Family Services full-time (Less than a year)

    Pros

    I really enjoy working with this agency because the atmosphere is warm, welcoming, and understanding. I have felt very supported by staff. There is a lot of opportunity for learning.

    Cons

    The difficult part of the job is managing time (client work, planning for client work, paperwork, meetings) and balancing work life with home life well.

    Advice to Management

    Keep it up! You have created a very great culture at our workplace. It is great to feel appreciated and listened to by management.

  3. "Great place to work"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Uplift Family Services part-time

    Pros

    Collaborative, team setting where everyone is receptive to feedback

    Cons

    Intimidating at first since everything and your clients are all so new


  4. "Family Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uplift Family Services full-time

    Pros

    -Team oriented
    -Positive people/environment
    -Flexible schedule
    -Management is great depending on program
    -Fun with a group amazing team members

    Cons

    -Pay is decent.
    -Can get tiring if you do not know how to manage your time wisely.

    Advice to Management

    none


  5. "Clinician II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Uplift Family Services full-time

    Pros

    I really enjoyed the benefits that were offered in this job, and met some awesome co-workers who made my time here better. I also enjoyed the variety of training offered.

    Cons

    Lots of office politics including blatant favoritism where they would constantly get away with not having to do their work and their work being subpar which created a somewhat negative team/dept community. High turnover rates (6 month average), constant changes but also 'normal' in the non-profit world. Medi-cal paperwork is very intense, but beneficial in the long run ( 3 day turnaround on progress notes, initial treatment plans and 30 days assessment)

    Advice to Management

    Provide more support to managers and hopefully in turn will also provide more support to more hands on clinical staff. Provide more office space for clinical staff and not just managers.


  6. "Pretty great place to work, if you can fit in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sacramento, CA
    Former Employee - Anonymous Employee in Sacramento, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Uplift Family Services full-time (More than 5 years)

    Pros

    Excellent, amazing, unmatched benefits, particularly paid time off. When I left, it was 6 sick days per year, 10-11 paid holidays, and 22 vacation days per year. You would earn 7.33 hours of vacation time per semi-monthly (15th and 30th) pay period. Having worked a few other places in the mental health field, this is unmatched. They've also got a very good 401k (up to 4% of your salary matched).

    Other pros include a flexible work schedule if you're a 'direct service' staff (FIT = clinician, Wraparound = facilitator, TBS = behavior analyst, or if you're a behavior specialist or advocate for any program). Keep in mind if you're a bachelors level employee in Sacramento County, you will be hourly, but its still flexible. It's better if you're a masters level employee (clinician, facilitator, behavior analyst, or management) as you'll be salaried and can more or less set your own schedule. If you're meeting your productivity numbers, are pleasant to your coworkers and have good outcomes with your children and families on your caseload, management will leave you alone to do your work.

    Very rewarding work. You're helping children and families improve their mental health, fight stigma, and guide them through what is usually a scary process. This is huge, and you *will* go home feeling accomplished more often than not. At least I did. Uplift promotes from within for the most part, which is great for advancement. There are cons to this (see below), but there is plenty of upward mobility.

    Cons

    This is tiring work. You need to have your self-care game on point. You will feel drained frequently. The paperwork and bureaucracy never ends, because Uplift contracts with Sacramento County, which means lots of oversight and forms to complete. You've got to be tech savvy and be able to use a computer to at least a moderate degree. You've got to be flexible, you can't just get stuck in your ways and refuse to adapt.

    Upper management has had some tough times over the last 2-3 years (ish). It has not been pretty in the Sacramento office, and there are still certain individuals that you need to be careful around. From what I've heard since leaving, these problem individuals have had more attention paid to them, but they're still there, up to their same bad behavior (just a little less obviously as more eyes are on them).

    Frequently (as is the case in many places of employment) upper management makes decisions with no awareness of what day to day operations is going through. There's a bit of ivory tower syndrome happening, but efforts are occasionally made to fight this...but they're usually unsuccessful from direct care staff's point of view.

    The biggest con I can mention is the feeling among staff that those that fly under the radar, and keep their heads down, are the employees that seem to do the best. Employees who make waves, for good or bad, get a lot of managerial attention and that can be bad.

    Advice to Management

    Keep learning, keep listening, and actually go down 'in the trenches' so you don't forget what its like. It's too easy for managers to forget what it's like to do the day to day work with children and families. No, it doesn't matter how many years you were a direct care staff: you will forget and times will change, and you need to keep yourself connected.


  7. "Clinician II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinician in Fresno, CA
    Current Employee - Clinician in Fresno, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uplift Family Services full-time (More than a year)

    Pros

    Supportive team, high quality work, high standards, seasoned company, room for growth, good benefits, encouragement of self-care, supportive management team

    Cons

    Paperwork, stimulating environment in the office, too much chatter and can’t close the door because of the cubicles, don’t want to always wear headphones

    Advice to Management

    Reduce what paperwork can be reduced. If not possible, give a practical training on time management specific to the agency. Some people need that.

  8. "Great agency with lots of support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Facilitator in Sacramento, CA
    Former Employee - Facilitator in Sacramento, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Uplift Family Services full-time (More than 3 years)

    Pros

    -flexibility of schedule!!
    -opportunities to learn and grow
    -co-worker and management support
    -supervision

    Cons

    -paperwork, paperwork and more paperwork!

    Advice to Management

    continue to do your check-ins and provide support!


  9. "Mixed messages from higher ups. Programs dependent on contracts from county- and can be outbid."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Uplift Family Services full-time (More than a year)

    Pros

    Supportive staff who are helpful but overworked. Minimal training for professional and paraprofessional staff which hurts the clients they serve.

    Cons

    Deceptive and mixed messages from higher ups. Managers will lie but smile while doing it. Staff sent in the field alone and it is unsafe -but say you have to go. Morale is low and no changes are made.

    Advice to Management

    Practice what you preach.


  10. Helpful (2)

    "Great place to gain experience and learn, although higher degrees are a must for advancement."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Development Specialist in Fresno, CA
    Former Employee - Community Development Specialist in Fresno, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Uplift Family Services full-time (More than 8 years)

    Pros

    Amazing co-workers, great place to gain experience and hours in the field, flexible hours, cell phone/lap top usage, good benefits, good reputation. Great place to grow and learn.

    Cons

    Raises are low and infrequent. Organizational culture of showing up late. Front line staff over worked, under paid and under appreciated and expected to jump thru hoops of red tape.

    Some services/views of opinion from staff/leadership undermined families and youth living out their struggle.

    Hard to find a good work/life balance.

    No advancement without higher degree.

    Advice to Management

    Try to get to know your staff. Try to get to know the youth. Be more involved firsthand in the work that is being done with youth and families.


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