Urban Decay Cosmetics Reviews | Glassdoor

Urban Decay Cosmetics Reviews

Updated October 15, 2018
159 reviews

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2.6
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Elaine Mac Neil
6 Ratings

159 Employee Reviews

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Pros
  • "Easy dress code and decent gratis" (in 11 reviews)

  • "Your up to date on the latest make up trends and from time to time you can get free makeup" (in 10 reviews)

Cons
  • "Retail hours, work life balance" (in 20 reviews)

  • "No work/life balance, numbers are the most important" (in 14 reviews)

More Pros and Cons

  1. Helpful (1)

    "Account Coordinator, developing sales in territories."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Feedback to help you grow and help develop your territory.

    Cons

    Minimal Team engagement creating a seldom work environment.


  2. Helpful (2)

    "Terrible company that makes mediocre products and abuses employees!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Artist in New York, NY
    Former Employee - Beauty Artist in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Urban Decay Cosmetics part-time (More than a year)

    Pros

    L’Oréal gratis
    Pretending that working for UD is elite
    Playing with makeup is fun

    Cons

    Zero support from anyone above
    Ridiculous goals
    Forgot to pay us for our hours numerous times
    Unqualified management
    Numbers driven only. Employees are disposable.

    Advice to Management

    Learn how to be good managers.
    Happy employees make money.

  3. Helpful (1)

    "Poor expectations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Counter Manager
    Former Employee - Counter Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Urban Decay Cosmetics (Less than a year)

    Pros

    Gratis, flexible hours, freedom in style

    Cons

    Did not fully understand counters environment to match expectations.

    Advice to Management

    Before building a counter better study the kind of money you will be bringing in vs other locations.


  4. "Counter Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Urban Decay Cosmetics full-time

    Pros

    Great Pay, Fun Environment, Fast-Paced

    Cons

    Little direction, not consistent, lack of communication


  5. "Grown as a artist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Urban Decay Cosmetics full-time

    Pros

    Discounts on all L'Oreal own brands

    Cons

    Not enough support from upper management


  6. "Counter Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Counter Manager in Central Valley, CA
    Former Employee - Counter Manager in Central Valley, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Urban Decay Cosmetics full-time (More than 5 years)

    Pros

    Gratis, pay rate, & benefits

    Cons

    Retail hours, work life balance

    Advice to Management

    Focus more on your employees happiness and growing their careers rather than numbers & goals.


  7. Helpful (1)

    "Counter Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Urban Decay Cosmetics full-time

    Pros

    Fun line. Beautiful makeup

    Cons

    Upper management is very abusive.

    Advice to Management

    Do not threaten to fire your employees on a constant basis

  8. Helpful (4)

    "Awful!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Urban Decay Cosmetics full-time

    Pros

    benefits, free goods, PTO and floating holidays

    Cons

    where do I start?! This company is a sinking ship, the turnover rate is insane. certain departments are favored over others and it is very obvious. The moral is so bad and no one is doing anything about it. HR is a joke and they aren't helpful in any situation. How L'Oreal hasn't come in full force already to take control is worrisome

    Advice to Management

    look at the turnover rate and how unhappy people are. you are losing great people to competitors due to everyone turning a blind eye.


  9. Helpful (4)

    "MAC Wannabees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    No opinion of CEO

    I worked at Urban Decay Cosmetics full-time (More than a year)

    Pros

    Working with makeup, sometimes free goodies

    Cons

    Working with makeup
    Lousy benefits, bare minimum everything
    Always tries to copy what MAC stores are doing
    Bosses with big heads, makes everything more difficult than should be

    Advice to Management

    Figure out how to run stores. Find professional people instead of incompetent ones.


  10. Helpful (4)

    "Worst company to ever work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Urban Decay Cosmetics full-time

    Pros

    Gratis, and the pay is nice

    Cons

    Literally every single thing is a lie

    Advice to Management

    Be honest with your people


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