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Urban Outfitters Reviews
Updated Aug 12, 2022
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Found 4,527 of over 5K reviews
63% Recommend to a Friend
63% Approve of CEO
Found 4,499 of over 5K reviews
Popular
- Popular
- COVID-19 Related
- Highest Rating
- Lowest Rating
- Most Recent
- Oldest First
Recommend to a Friend
Approve of CEO
Sheila Harrington
247 Ratings
Top Review Highlights by Sentiment
Pros
- "You will meet great coworkers here & make friends that also make you want to stay" (in 244 reviews)
Cons
- "Pay is low and you feel like a second rate employee if you don't work at the philly campus" (in 455 reviews)
- "The department managers don't ever help with floor maintenance and delegate tasks without knowledge of time" (in 199 reviews)
- "We were all on zero hours contracts.The hours were long and we were never given rewards or praise." (in 189 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Urban Outfitters and is not affected by filters.
Race / Ethnicity
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- Former Employee, more than 1 year★★★★★
Pros
Loved working here- good benefits, awesome coworkers, a fun environment.
Cons
I had no issues working at UO.
- Former Employee, more than 1 year★★★★★
Pros
It's a simple job to get you through college. There are good people and schedules are flexible.
Cons
The pay. It felt like new hires got paid more than associates who had been there longer.
- Current Employee★★★★★
Pros
Fun place to work at
Cons
Sometimes customers are very bad
- Current Employee, less than 1 year★★★★★
Great job with nice benefits but no hours
Aug 11, 2022 - Sales Associate in New Orleans, LARecommendCEO ApprovalBusiness OutlookPros
I truly loved working at Urban because my coworkers were incredible and so was the employee discount. You can wear basically whatever you want so you can always express yourself.
Cons
The hours are not consistent if you are part-time and there’s never enough for everybody. This job is great if you don't have major bills or rent to pay, so a teenager/college student would be perfect.
Continue reading - Former Employee★★★★★
Pros
it’s good great outstanding wonderful caring
Cons
lazy not good bad scary off
- Current Employee, more than 1 year★★★★★
Pretty good
Aug 7, 2022 - Visual Merchandising Manager in Seattle, WARecommendCEO ApprovalBusiness OutlookPros
Good pay depending on your location, weekends off.
Cons
Depending on the store sometimes you’ll have to work other roles in the store apart from your job.
- Current Employee★★★★★
Pros
Everything is amazing there, nothing negative
Cons
Nothing there are no negatives.
- Former Employee★★★★★
Pros
great atmosphere and great people
Cons
none at this time i loved it
- Current Employee★★★★★
Pros
Employee discount, good company culture
Cons
Low pay, few hours, no parking
- Current Employee, more than 1 year★★★★★
Pros
Flexible, chill managers, easy work, good environment
Cons
None I can think of
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Urban Outfitters Reviews FAQs
Urban Outfitters has an overall rating of 3.6 out of 5, based on over 4,683 reviews left anonymously by employees. 63% of employees would recommend working at Urban Outfitters to a friend and 46% have a positive outlook for the business. This rating has been stable over the past 12 months.
63% of Urban Outfitters employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Urban Outfitters 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.1 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Urban Outfitters to be benefits, workplace, coworkers and the cons to be culture, career development, management.
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