Urban Outfitters Reviews | Glassdoor

Urban Outfitters Reviews

Updated July 20, 2018
2,116 reviews

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3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Urban Outfitters Chairman, President, and CEO Richard A. Hayne
Richard A. Hayne
648 Ratings

2,116 Employee Reviews

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Pros
  • "employee discount and no dress code" (in 133 reviews)

  • "Great discount, interesting people to work with" (in 228 reviews)

Cons
  • "There is little to no work/life balance" (in 47 reviews)

  • "Can work long hours without breaks" (in 115 reviews)

More Pros and Cons

  1. Helpful (1)

    "Department Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Urban Outfitters full-time

    Pros

    Gain amazing experience and meet a lot of talented people

    Cons

    Need to pay employees more. especially full time who give up their holidays and vacations with their family to help run the business.


  2. "Best Retail Company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Ann Arbor, MI
    Former Employee - Store Manager in Ann Arbor, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Urban Outfitters full-time (More than a year)

    Pros

    - Pays above the retail standard
    - Great discounts and benefits
    - Approachable upper management
    - Acceptable of all types of people
    - The product is amazing
    - A ton of growth opportunity
    - Collaborative Staff
    - The company is continuously doing well even with other retailers declining

    Cons

    Only con is the retail schedule which you should expect when applying for a retail job. The only reason I left was for a non retail job, and I miss urban so much.

    Advice to Management

    Keep killing it!!

  3. "Excellent"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Urban Outfitters part-time

    Pros

    Fun environment! Great discount. Fun people to work with.

    Cons

    Not a lot of pay


  4. "Home Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Urban Outfitters part-time

    Pros

    Great people, great environment, great music. It feels like a family truly.

    Cons

    Management always had conflicting thoughts on most things. Just make sure you ask you SM for a final say, just to be safe.


  5. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New Orleans, LA
    Former Employee - Sales Associate in New Orleans, LA
    Recommends

    I worked at Urban Outfitters part-time (Less than a year)

    Pros

    Fun culture
    Laid back
    Can wear essentially anything you want
    Easy

    Cons

    Can get boring
    Rude customers
    Favoritism by managers


  6. Helpful (1)

    "Sales Associate"

    StarStarStarStarStar
    Current Employee - Store Associate in New York, NY
    Current Employee - Store Associate in New York, NY
    Recommends
    No opinion of CEO

    I have been working at Urban Outfitters part-time (More than a year)

    Pros

    Flexible, stays on target market, interesting people, good environment.

    Cons

    Not much space to move up in the company, management isn't great at communicating with their workers.


  7. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    -Amazing people
    -Casual work environment
    -Awesome discount
    -Flexible hours
    -Pretty easy work/tasks

    Cons

    Sometimes not getting enough hours is the only con

  8. "Sales Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Urban Outfitters full-time

    Pros

    There were alot of really nice people working there. Great experience.

    Cons

    Management wasn't able to understand the needs of their employees


  9. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Urban Outfitters part-time

    Pros

    room for growth if you get on their good side

    Cons

    favortism, especially with stores going to home office


  10. "Good Starting Retail Position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Neutral Outlook

    I have been working at Urban Outfitters part-time (Less than a year)

    Pros

    Employee Discount
    Staff treats you great
    very laid back if you take care of your business
    room for growth

    Cons

    a bit monotonous at times
    sometimes disorganized, but hard to fix that at such a busy store


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