Urban Outfitters Employee Reviews | Glassdoor

Urban Outfitters Reviews

Updated March 23, 2017
1,598 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Urban Outfitters Chairman, President, and CEO Richard A. Hayne
Richard A. Hayne
502 Ratings

1,598 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Sales associate for 3.5 years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Tampa, FL
    Current Employee - Sales Associate in Tampa, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Urban Outfitters part-time (More than 3 years)

    Pros

    - Great work environment
    - Lively coworkers
    - Good discount on merchandise

    Cons

    - Inconsistent hours
    - Less than desirable pay
    - Little room to move up in the company


  2. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newark, DE
    Former Employee - Anonymous Employee in Newark, DE
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Urban Outfitters part-time (Less than a year)

    Pros

    Great atmosphere, and fun retail work environment.

    Cons

    I can't find any cons to mention here.


  3. "Sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Urban Outfitters part-time (Less than a year)

    Pros

    Flexible schedule, good pay, friendly staff, good employee discounts,

    Cons

    Can get hectic from time to time, also dealing with theft is annoying

    Advice to Management

    Management at my store do a lovely job : )


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  5. "Closed but was great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Great selection and best gear

    Cons

    Expensive and no longer open


  6. "SAles"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Urban Outfitters part-time

    Pros

    Awesome and Relaxed environment for people

    Cons

    There is not enough working time


  7. "Not bad for a first job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Las Vegas, NV
    Former Employee - Retail Sales Associate in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Urban Outfitters part-time (Less than a year)

    Pros

    coworkers were fun. job was simple. environment was lively

    Cons

    no cons. job was simply and it's a regular job.

    Advice to Management

    keep it up


  8. "Sales Associate"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Urban Outfitters part-time

    Pros

    The people there were the best part about working for Urban Outfitters. It was a cool and relaxed environment, but everyone was passionate about the company and getting our work done.

    Cons

    I have no cons about the company!


  9. "Not a long term option"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Men's Team Lead in Los Angeles, CA
    Former Employee - Men's Team Lead in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Urban Outfitters full-time (Less than a year)

    Pros

    Convenient location, near other shops and good restaurants

    Cons

    Staffing is based on a high turnover model. There will always be another younger new hire who is willing to work for minimum wage.

    Advice to Management

    Stop being suppressed by UO top management, have some compassion for your young employees


  10. Helpful (2)

    "Broken management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Buyer
    Former Employee - Assistant Buyer
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Urban Outfitters full-time (More than 3 years)

    Pros

    Incredible co-workers and beautiful campus.

    Cons

    No HR, no protection for employees, was harassed at work for months and reported it multiple times with no help.

    Advice to Management

    Pay attention to the turn over rate of your top employees, improve exit interview process, and create a more clear chain of command so employees feel protected, nurtured, and interested in staying long term.


  11. "fun environment, but beware of the on-call shifts!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Danbury, CT
    Former Employee - Sales Associate in Danbury, CT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Urban Outfitters part-time (Less than a year)

    Pros

    Anthropologie can be fun if you're looking for an upbeat job that involves a lot of talking to people and sales. Not commission based so it's more of a fun and relaxed atmosphere, plus the discounts are great and the store is constantly changing, keeping it interesting.

    Cons

    On-call shifts are awful and they LOVE to book them, because it means that if there isn't a lot of work they don't have to pay a lot of people. On-call means you can get a call last minute that you have to come in. It is really awful.

    Advice to Management

    stop it with the on-call shifts, but great work with the staff appreciation and fun atmosphere!



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