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Urban Outfitters

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Urban Outfitters

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Urban Outfitters Reviews

Updated Aug 12, 2022

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Found 4,527 of over 5K reviews
3.6
63% Recommend to a Friend
63% Approve of CEO

Found 4,499 of over 5K reviews

3.6
63%
Recommend to a Friend
63%
Approve of CEO
Urban Outfitters CEO Sheila Harrington (no image)
Sheila Harrington
247 Ratings

Top Review Highlights by Sentiment

Pros
  • "The people I worked with were great and understanding(in 386 reviews)
  • "You will meet great coworkers here & make friends that also make you want to stay(in 244 reviews)
  • "Fun work environment and coworkers(in 127 reviews)
  • "Great team to work with and I had a manager I enjoyed who invested in my growth.(in 90 reviews)
  • "Benefits are good and dress code is good(in 81 reviews)
Cons
  • "Pay is low and you feel like a second rate employee if you don't work at the philly campus(in 455 reviews)
  • "and poor management(in 344 reviews)
  • "The department managers don't ever help with floor maintenance and delegate tasks without knowledge of time(in 199 reviews)
  • "We were all on zero hours contracts.The hours were long and we were never given rewards or praise.(in 189 reviews)
  • "favoritism is rampant and unjustified(in 104 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Urban Outfitters and is not affected by filters.

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  1. 5.0
    Former Employee, more than 1 year

    Awesome coworkers!!

    Aug 11, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Loved working here- good benefits, awesome coworkers, a fun environment.

    Cons

    I had no issues working at UO.

    Be the first to find this review helpful
  2. 4.0
    Former Employee, more than 1 year

    Part-Time

    Aug 11, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It's a simple job to get you through college. There are good people and schedules are flexible.

    Cons

    The pay. It felt like new hires got paid more than associates who had been there longer.

    Be the first to find this review helpful
  3. 4.0
    Current Employee

    Good

    Aug 11, 2022 - Sales Associate in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun place to work at

    Cons

    Sometimes customers are very bad

    Be the first to find this review helpful
  4. 4.0
    Current Employee, less than 1 year

    Great job with nice benefits but no hours

    Aug 11, 2022 - Sales Associate in New Orleans, LA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I truly loved working at Urban because my coworkers were incredible and so was the employee discount. You can wear basically whatever you want so you can always express yourself.

    Cons

    The hours are not consistent if you are part-time and there’s never enough for everybody. This job is great if you don't have major bills or rent to pay, so a teenager/college student would be perfect.

    Continue reading
    Be the first to find this review helpful
  5. 5.0
    Former Employee

    Wonderful

    Aug 10, 2022 - Sales Associate/Cashier 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    it’s good great outstanding wonderful caring

    Cons

    lazy not good bad scary off

    Be the first to find this review helpful
  6. 4.0
    Current Employee, more than 1 year

    Pretty good

    Aug 7, 2022 - Visual Merchandising Manager in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay depending on your location, weekends off.

    Cons

    Depending on the store sometimes you’ll have to work other roles in the store apart from your job.

    1 person found this review helpful
  7. 5.0
    Current Employee

    Wonderful

    Aug 9, 2022 - Store Manager in Jacksonville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Everything is amazing there, nothing negative

    Cons

    Nothing there are no negatives.

    Be the first to find this review helpful
  8. 5.0
    Former Employee

    Great Place to Work!

    Aug 8, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great atmosphere and great people

    Cons

    none at this time i loved it

    Be the first to find this review helpful
  9. 4.0
    Current Employee

    Eh

    Aug 8, 2022 - Sales Assosciate in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Employee discount, good company culture

    Cons

    Low pay, few hours, no parking

    Be the first to find this review helpful
  10. 4.0
    Current Employee, more than 1 year

    Pretty good, easy

    Aug 5, 2022 - Sales Associate in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible, chill managers, easy work, good environment

    Cons

    None I can think of

    Be the first to find this review helpful
Viewing 1 - 10 of 4,499 Reviews
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Urban Outfitters Reviews FAQs

Urban Outfitters has an overall rating of 3.6 out of 5, based on over 4,683 reviews left anonymously by employees. 63% of employees would recommend working at Urban Outfitters to a friend and 46% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Urban Outfitters employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Urban Outfitters. This rating has decreased by -1% over the last 12 months.

63% of Urban Outfitters employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Urban Outfitters 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.1 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Urban Outfitters to be benefits, workplace, coworkers and the cons to be culture, career development, management.

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Urban Outfitters Photos

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Urban Outfitters photo of: On location in Paris for our fall catalog shoot
Urban Outfitters photo of: Greeting location
Urban Outfitters photo of: magazine room
Urban Outfitters photo of: basic exterior
Urban Outfitters photo of: Urban
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Glassdoor has 4,683 Urban Outfitters reviews submitted anonymously by Urban Outfitters employees. Read employee reviews and ratings on Glassdoor to decide if Urban Outfitters is right for you.