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Urban Outfitters Reviews
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    Urban Outfitters Reviews

    Updated February 18, 2019
    2,291 reviews

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    3.4
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Urban Outfitters Chairman, President, and CEO Richard A. Hayne
    Richard A. Hayne
    699 Ratings

    Employee Reviews

    Sort: PopularRatingDate
    Pros

    • "employee discount and no dress code" (in 140 reviews)

    • "Great discount, interesting people to work with" (in 284 reviews)

    Cons

    • "Bad work/life balance, high pressure, not really any progression" (in 49 reviews)

    • "Have to always be available and work long hours" (in 122 reviews)

    More Pros and Cons

    1. "Lit"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Urban Outfitters part-time

      Pros

      Great work environment for people

      Cons

      Sometimes it gets a little crazy

    2. "Good place to start working retail"

      StarStarStarStarStar
      Former Employee - Associate
      Former Employee - Associate

      I worked at Urban Outfitters part-time (Less than a year)

      Pros

      Good starting job, teaches you the ropes, easy to handle.

      Cons

      Scheduling issues with management sometimes.

      3. Join the Urban Outfitters team
      See Our Latest Jobs

    3. "Great First Job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Retail Sales Associate
      Former Employee - Retail Sales Associate
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Urban Outfitters part-time (Less than a year)

      Pros

      This is a good job if you’re in college. The people I worked with were very nice and diverse. The job itself is pretty easy as well. It’s mostly switching between greeting, cashier, fitting room, and making the floor look nice. I love what the company stands for as well- accepting everyone.

      Cons

      I wish we had head pieces instead of walkie talkies. The customers could hear everything.

    4. "UO Internal Review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Associate
      Current Employee - Sales Associate
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Urban Outfitters part-time (Less than a year)

      Pros

      Great team, good people, day to day operations run smoothly (depending on your location).

      Cons

      Initially a little cliquey, management sometimes isn't clear about expectations.

    5. "Overall Good Experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Associate
      Former Employee - Sales Associate
      Recommends
      Positive Outlook

      I worked at Urban Outfitters part-time (More than a year)

      Pros

      Hired me without any past job experience, trained me quickly, great discount, fun people to work with

      Cons

      Took several months to get hired. (I applied in June, didn't get hired until October)

    6. "Great TEMPORARILY"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Beauty Specialist in Boston, MA
      Former Employee - Beauty Specialist in Boston, MA
      Recommends
      Negative Outlook
      No opinion of CEO

      I worked at Urban Outfitters part-time (More than a year)

      Pros

      You get to really express yourself through your clothing which is amazing and the discounts are great.

      Cons

      Because the discount is so good, you will end up using your paycheck on merchandise. The management is entirely decided by seniority and popularity. If the management likes you, yheore you can get away with. While I loved many of my coworkers, there were a few seasonal employees who were downright disrespectful. The hours are not especially flexible since you're expected to work whenever the scheduler says regardless of your availability.

    7. "Overall fun part time job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Associate
      Former Employee - Sales Associate
      Recommends
      Neutral Outlook

      I worked at Urban Outfitters part-time (Less than a year)

      Pros

      Great discount
      Chill environment
      lacked management

      Cons

      Low pay
      not much notice from higher ups
      not much room for growth

    8. Helpful (1)

      "Urban Outfitters"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Women Shoes Sales Associate in New York, NY
      Former Employee - Women Shoes Sales Associate in New York, NY
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Urban Outfitters full-time (More than a year)

      Pros

      cool people to work with

      Cons

      early hours, working late, disconnect between management and staff, management leads staff on with the ideas of promotions that never manifest,

      Advice to Management

      Don't lead on your staff that you're going to promote them when that was never the plan. Don't micromanage. Lead by example.

    9. Helpful (4)

      "Urban Outfitters, Reality Tv Show or High School?"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Associate in Chicago, IL
      Former Employee - Sales Associate in Chicago, IL
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Urban Outfitters part-time (More than a year)

      Pros

      The freedom to express your individual style however you choose and the discount, of course.

      Cons

      It's like high school filled with drama and gossip. You're promised promotions that you'll never receive. You're expected to show them you're interested in a position, meaning do twice the work for free in hopes to earn that title and the pay that comes with it. You often have to do your job plus someone else's. Hard work and dedication is often overlooked. A lot of favoritism and there's so many different energies you have to juggle from everyone. Everyone brings their personal issues in with them for their shift. The customers feel like they're always right. You tell them what days you're available to work only to be scheduled on those days and punished because you can't find someone to cover that shift.

      Advice to Management

      Make the work environment a place your employees feel comfortable to do their jobs in. Passive aggressiveness, silent treatments, favoritism, and bringing your personal issues and struggles into work is not what management should revolve around. We're people and shouldn't be treated like slaves, children, or just like we don't exist or matter to you guys.

    10. "Working at UO"

      StarStarStarStarStar
      Current Employee - Sales Associate in San Luis Obispo, CA
      Current Employee - Sales Associate in San Luis Obispo, CA

      I have been working at Urban Outfitters part-time (More than a year)

      Pros

      40% discount,
      60% discount on 3 things each month

      Cons

      No ladder to move up