Urban Outfitters Reviews | Glassdoor

Urban Outfitters Reviews

Updated September 24, 2018
2,163 reviews

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3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Urban Outfitters Chairman, President, and CEO Richard A. Hayne
Richard A. Hayne
660 Ratings

2,163 Employee Reviews

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Pros
Cons
  • "There is little to no work/life balance" (in 48 reviews)

  • "Can work long hours without breaks" (in 122 reviews)

More Pros and Cons

  1. Helpful (2)

    "Loving it so far!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Urban Outfitters full-time (Less than a year)

    Pros

    Great manager, regular work hours, don't work late except around the holiday season (normal for retail though)

    Cons

    I have a great manager but the company lacks an HR department so your experience at the company will very much be manager dependent, so it's important that your work styles match


  2. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends

    I worked at Urban Outfitters part-time (Less than a year)

    Pros

    Great work environment, open-door policy, employee discounts

    Cons

    Request off month in advance, write-ups

  3. "Sales Associate Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Coworkers are so fun to work with, fun environment

    Cons

    Sometimes bad customers, communication with management was sometimes difficult


  4. "Full creative environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Urban Outfitters full-time

    Pros

    most people are collaborative and fun to work with.

    Cons

    no clear career development tracks, some senior management hard to work with.


  5. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Urban Outfitters full-time

    Pros

    very good job for a college student. Flexible hours, if you want more you can also totally get them(depending on time of year). Great employee discount

    Cons

    If you are looking to make a lot of money this isn't the place. Hours aren;t super consistent.


  6. "Great Company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Urban Outfitters full-time

    Pros

    Great Discount, great people. Good environment

    Cons

    Politics, turnover, upper management, hours


  7. "Great place to work long term"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Urban Outfitters full-time (More than a year)

    Pros

    Benefits
    Flexibility
    Work environment
    Management was great
    Training was great

    Cons

    When I worked here I loved it. No problems at all

  8. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Extreme flexibility, great managers, great learning environment.

    Cons

    No cons at all.

    Advice to Management

    Keep up the great work, best retail job ever


  9. "Good Retail Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Ann Arbor, MI
    Former Employee - Sales Associate in Ann Arbor, MI

    I worked at Urban Outfitters part-time (More than a year)

    Pros

    Urban likes to take care of their employees by providing great discounts and other amenities.

    Cons

    Retail hours can be long, especially closing hours.


  10. "Relaxed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great coworkers, relaxed for retail, flexible, good customer base, really good discount

    Cons

    Not competitive pay, not much opportunity for raises


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