Urban Outfitters Reviews | Glassdoor

Urban Outfitters Reviews

Updated August 18, 2017
1,762 reviews

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1,762 Employee Reviews

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Pros
  • Excellent discount, no dress code ( (in 123 reviews)

  • great discount overall cool staff, good job for students (in 195 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Not Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Phoenix, AZ
    Former Employee - Sales Associate in Phoenix, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Urban Outfitters part-time (More than a year)

    Pros

    Flexible hours, cool coworkers, the occasional event.

    Cons

    Not too much variety my first few months, just a lot of folding.

    Advice to Management

    I've noticed a palpable change to the vibe at Urban. Hire folks that represent the brand not just in their social media, but in their stances irl. Veiled corporate grammar does not better communicate to employees, it only makes employees wary.


  2. "Good place to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Urban Outfitters part-time

    Pros

    The employee discount really helped with some of the overpriced items.

    Cons

    Hard to drive a sale when items are overpriced

  3. "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Urban Outfitters full-time (More than a year)

    Pros

    Great opportunity for growth and longevity

    Cons

    Pay you should be more competitive

    Advice to Management

    Keep up the good work


  4. Helpful (1)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY
    Doesn't Recommend
    No opinion of CEO

    I have been working at Urban Outfitters part-time

    Pros

    Great people to work with- all are creative and open-minded. Very flexible if you have other responsibilities, such as school or projects. It's an easy job. You can always pick up more shifts if you want to.

    Cons

    The location I work at is severely understaffed especially for a flagship store. Therefore, employees were always overworked. Although it's an easy job, it can get overwhelming during heavy traffic days and you're responsible for an entire zone of the store.


  5. "Broke but well dressed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sale Associate in Walnut Creek, CA
    Current Employee - Sale Associate in Walnut Creek, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Employee discount is fantastic and they advance good people quickly

    Cons

    Pay sucks. Minimum wage is automatic. Turnover is pretty high

    Advice to Management

    Raises need to be more frequent. You can't keep good people by paying minimum wage.


  6. Helpful (1)

    "Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Urban Outfitters full-time

    Pros

    Great people, great discount, friendly customers, room to grow, benefits

    Cons

    A lot of politics, low pay for high work


  7. Helpful (3)

    "Urban Outfitters"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Field Operations in Phila, PA
    Former Employee - Director of Field Operations in Phila, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Urban Outfitters full-time (More than 10 years)

    Pros

    Cool place to work, with great co-workers. Their campus is pretty awesome, and they offer good work perks are the campus- like a gym, fitness classes, happy hours, and other work functions.

    Cons

    poor work life balance for most employees that are not executives within the company. They have cut so many positions that most have to cover 2 to 3 jobs and it becomes pretty stressful.

    Advice to Management

    Bring back the culture and energy the company had when it was growing. If you continue to take away the things that matter to employees, the customers will feel that as well, and wont continue to shop from UO.

  8. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Urban Outfitters full-time (More than 10 years)

    Pros

    Great discount, collaborative and creative environment

    Cons

    Restructuring eliminated many jobs, product misses the mark with key demographic

    Advice to Management

    reduce the noise-too much district level communication that leads to no real improvements


  9. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Urban Outfitters part-time

    Pros

    -Discount
    -Relaxed work environment
    -Lots of hands on work

    Cons

    Not really any cons about this position


  10. "Poor Choice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Urban Outfitters part-time

    Pros

    nice discount, some cool perks.

    Cons

    honestly no work life balance, you were constantly on call, and never had a life.

    Advice to Management

    set better policies.


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