Urban Outfitters Reviews | Glassdoor

Urban Outfitters Reviews

Updated June 27, 2017
1,709 reviews

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Full-time Part-time

1,709 Employee Reviews

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Pros
  • Excellent discount, no dress code ( (in 122 reviews)

  • great discount overall cool staff, good job for students (in 209 reviews)

Cons
More Pros and Cons

  1. "Urban Outfitters Sales Associate"

    Star Star Star Star Star
    Former Employee - Sales Associate in Indianapolis, IN
    Former Employee - Sales Associate in Indianapolis, IN
    Doesn't Recommend

    I worked at Urban Outfitters part-time (Less than a year)

    Pros

    the discounts you receive, young environment

    Cons

    long hours, tedious work, poor training, high turnover

    Advice to Management

    be more positive and welcoming to new employees


  2. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Urban Outfitters (More than a year)

    Pros

    I love the coworkers, as long as your keeping up to customer service and company standards you'll love the job

    Cons

    Sometimes little to no hours if the store isn't making a lot of sales


  3. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Student in Washington, DC
    Former Employee - Student in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Helpful team. Always busy. Good location for breaks.

    Cons

    Too many employees so not enough hours.

    Advice to Management

    Hire less people and entrust more work in selected employees.


  4. "doped up work experience ever"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Jacksonville, FL
    Former Employee - Sales Associate in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Urban Outfitters (Less than a year)

    Pros

    the discount made it all worth while

    Cons

    the pay was nearly minimum wage , we only got 1 day a week

    Advice to Management

    pay better , give more hours , hire healthy people


  5. Helpful (1)

    "Worst company to work for. No hours. All based on favoritism"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Orange, CA
    Former Employee - Sales Associate in Orange, CA
    Neutral Outlook
    Disapproves of CEO

    I worked at Urban Outfitters part-time (Less than a year)

    Pros

    Some employees were nice enough I guess

    Cons

    No hours. 4 hours a week. Too much staff. Too many managers. No room to grow within company. Hours given based on favoritism. Discriminate against foreign employees

    Advice to Management

    Management shows no care to it's employees or sales staff. They only care about themselves and other managers. The managers just sit in the back office all day doing no work.


  6. "Fun place to work"

    Star Star Star Star Star
    Former Employee - Sales Associate in Miami, FL
    Former Employee - Sales Associate in Miami, FL
    Recommends
    Approves of CEO

    I worked at Urban Outfitters part-time (More than a year)

    Pros

    very fun work environment, easy to make friends

    Cons

    long hours with little break

    Advice to Management

    no reason to be so strict; its a fun environment let the employees also have fun as long as they are doing their jobs correctly


  7. "Very age orientated"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse in Reno, NV
    Former Employee - Warehouse in Reno, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Urban Outfitters full-time (More than a year)

    Pros

    The hours or operation. That they do give 24 hour notice of overtime. Other than that I don't really have to much more to say positive about this employer.

    Cons

    If your older there is no room for advancement. The management is all very young and seems if your 30 and older you have slim to no chance of advancement. On top of this company wanting you to clock in early from lunch or be written up is a little disturbing. And the exceptions made for the younger people caught in traffic problems and the older ones caught in the same traffic problems the older employees get pointed and exceptions are made for the younger.

    Advice to Management

    Hire some older management that have people skills or the ability to talk to there employees


  8. "sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Rancho Cucamonga, CA
    Former Employee - Sales Associate in Rancho Cucamonga, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Urban Outfitters part-time (Less than a year)

    Pros

    nice co-workes
    great employee discount, seriously worth it

    Cons

    some of the management are very snobby when training you or if you ask questions

    Advice to Management

    take the time to properly and kindly train! especially if you're hiring people who have never worked retail before


  9. "Not terrible, not great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Allocator in Philadelphia, PA
    Former Employee - Allocator in Philadelphia, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Urban Outfitters full-time (More than a year)

    Pros

    Casual work environment, dogs at work, freedom to do things your own way

    Cons

    Long hours, no formal HR, no formal training program


  10. Helpful (1)

    "Sales Associate"

    Star Star Star Star Star
    • Career Opportunities
    Former Employee - Sales Associate in Garden City, NY
    Former Employee - Sales Associate in Garden City, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Urban Outfitters (More than 3 years)

    Pros

    Employee Discount on everything except sale with the exception of associate appreciation

    Cons

    Poor management, not enough pay


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