Urban Outfitters Reviews | Glassdoor

Urban Outfitters Reviews

Updated May 27, 2017
1,676 reviews

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Full-time Part-time

1,676 Employee Reviews

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Pros
  • Excellent discount, no dress code ( (in 119 reviews)

  • great discount overall cool staff, good job for students (in 229 reviews)

Cons
More Pros and Cons

  1. "Strive to be better."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Corte Madera, CA
    Current Employee - Sales Associate in Corte Madera, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Urban Outfitters part-time (Less than a year)

    Pros

    Good discount -40% apparel -25% off accessories and electronics. Same discount for sister stores - Anthropologie, terrain, and free people. And it's a pretty laid back environment, no dress code really.

    Cons

    Same pay for people with experience and without. It's a good thing if it's your job, but not if you've had a lot of experience. Some people who are in higher positions, think they're better than everyone so creates a weird energy with some employees.


  2. "Okay for retail, but expect to seriously hustle"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager in San Francisco, CA
    Current Employee - Department Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Urban Outfitters full-time (More than a year)

    Pros

    Decent pay, great discount, lots of opportunities

    Cons

    Over worked, little staffing, bad communication

    Advice to Management

    Start paying living wages..


  3. Helpful (1)

    "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Astoria, NY
    Former Employee - Sales Associate in Astoria, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Urban Outfitters (Less than a year)

    Pros

    Discounts on clothing and got along with coworkers

    Cons

    There were "on call" days, which meant you didn't know if you were working that day until a few hours before your shifted started.


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  5. Helpful (2)

    "Easy- fun job for college student or extra cash"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Burlington, VT
    Current Employee - Sales Associate in Burlington, VT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Urban Outfitters part-time (Less than a year)

    Pros

    I love fashion, and hello, you get a discount at Urban, free people, and anthro! So worth it especially if you shop there like me.
    I love the people I work with, friendly and interesting (no basic people)
    its an easy job, fun environment
    good management
    don't have to "personalize" shopping experience like some other retail stores do (lulu) (so if you don't really like to overly communicate, this is a good job)
    flexible

    Cons

    its retail... it can be boring and suck. typical

    Advice to Management

    cant think of any


  6. Helpful (1)

    "Long hours at Urban"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in New York, NY
    Former Employee - Retail Sales Associate in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The retail scene in NYC opens you up to meeting new people coming up in different industries. I met great friends along the way. Our pay was always on time with no mistakes in hours worked. There are opportunities to move up to a managerial position.

    Cons

    We worked long hours with the shortest breaks, on our feet all day. They were very strict about breaks.

    Advice to Management

    Finding a balance between the importance of your costumers and your employees. Yes, your employees are being paid to do the job but to build a strong dynamic throughout your store keeping your employees happy to stay at urban is the advice I would give.


  7. "sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    hip store, geat coworkers, and discount

    Cons

    horrible pay, unfair schedule, discriminatory


  8. Helpful (1)

    "Buying"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Buyer in Philadelphia, PA
    Former Employee - Assistant Buyer in Philadelphia, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Urban Outfitters full-time (More than a year)

    Pros

    Discount, fun company culture, bring dogs to work, cafeteria is great, they throw fun parties to make their employees feel appreciated, younger company makes it easier to relate with coworkers and higher ups

    Cons

    Hard to move up, pay isn't that great (for the hours)/takes a lot to get a raise, buyers have extremely long hours, no HR department

    Advice to Management

    Need HR-it's not sustainable to rely solely on the supervisor with no checks and balances, some people aren't meant to be bosses, need more of a work life balance-working til 8 or 9 every night is much even for the fashion industry


  9. "Ridiculous"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, ME
    Former Employee - Anonymous Employee in Portland, ME
    Doesn't Recommend

    I worked at Urban Outfitters part-time

    Pros

    Really easy job, love everything about the store.

    Cons

    Managers sucked. My manager knit picked at everything i did. Started to schedule me one 5 hour shift a week till i finally quit after i got a new job.

    Advice to Management

    Stop acting like you are still in high school, i mean really. Getting yelled at for the way i folded a shirt?


  10. "Overall relaxed. That said a lot of mishandling of resources and employees."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager in Boston, MA
    Current Employee - Department Manager in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Urban Outfitters full-time (More than 5 years)

    Pros

    Wear what you want. Sometimes creative opportunity. Fair discount. Lively environment. Opportunity to transfer between stores. Generally a lot of in company promotions for low and mid level.

    Cons

    Late hours. Changing schedules. Pay is not competitive. Old broken down locations. Becoming too much like other retailers. Focusing too much on the bottom line and not the people who impact it.

    Advice to Management

    Help your managers and employees to have a more stress free stable experience.


  11. "Sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Washington, DC
    Former Employee - Sales Associate in Washington, DC
    Doesn't Recommend
    Negative Outlook

    I worked at Urban Outfitters full-time (More than a year)

    Pros

    Fast paced environment, exposure to new fashion trends, great team

    Cons

    monotonous, no visible upward mobility, no excitement


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