Urban Outfitters Sales Associate Reviews | Glassdoor

Urban Outfitters Sales Associate Reviews

Updated May 23, 2017
630 reviews

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Sales Associate

3.3
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Urban Outfitters Chairman, President, and CEO Richard A. Hayne
Richard A. Hayne
205 Ratings

Employee Reviews

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Pros
  • Excellent discount, no dress code ( (in 119 reviews)

  • great discount overall cool staff, good job for students (in 229 reviews)

Cons
More Pros and Cons

  1. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in State College, PA
    Former Employee - Retail Sales Associate in State College, PA
    Recommends
    Approves of CEO

    Pros

    Nice work environment, friendly co-workers, low-stress job, employee discount

    Cons

    Shifts can run long, late closing, low pay


  2. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Dallas, TX
    Current Employee - Sales Associate in Dallas, TX

    I have been working at Urban Outfitters part-time (More than a year)

    Pros

    Amazing people to work with.

    Cons

    Sales associate Pay is minimum wage.


  3. Helpful (1)

    "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Dedham, MA
    Current Employee - Retail Sales Associate in Dedham, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Urban Outfitters part-time (More than 3 years)

    Pros

    Great Discount, Cool People, Great Clothes

    Cons

    Managers who couldn't care less, constantly changing management, Not a lot of room to move up unless you want to be a womens manager forever

    Advice to Management

    Don't hire 18 year old kids!


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  5. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Miami, FL
    Current Employee - Sales Associate in Miami, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Urban Outfitters part-time (More than a year)

    Pros

    The Discount is the best benefit you can get from working at Urban Outfitters. The people you meet is amazing and well, you get to dress pretty much as you want.

    Cons

    Hours = When is not holiday season is really hard to get hours! You get two days peer week if you are part-time.

    Too much work for what they pay = Sometimes it gets crazy. The managers tend to put on too much work on you while you are helping the customers.


  6. "Awesome Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Baltimore, MD
    Former Employee - Sales Associate in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Urban Outfitters part-time (More than a year)

    Pros

    Great company, awesome opportunities and fun people to be around!

    Cons

    Nothing comes to mind, enjoyed my year there.


  7. "Inclusive Atmosphere, Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New Haven, CT
    Former Employee - Sales Associate in New Haven, CT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Urban Outfitters part-time (More than a year)

    Pros

    There are so many pros to working here. The staff is super inclusive, you aren't made to feel different at all. It's a great company to work for. And obviously the discount isn't bad either ;)

    Cons

    There's a quick turnover rate with management. They kind of seem a bit over worked but we were also a huge store with only 4 or 5 managers.


  8. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Urban Outfitters part-time (More than a year)

    Pros

    Coworkers (including managers) are all very cool and fun to work with, the employee discount is to die for, and Urban Outfitters has the best products

    Cons

    Different schedule every week, fewer hours during the post-holiday lull, customers can be rude and impatient

    Advice to Management

    Management has great communication with each other, but better communication is needed between management and sales associates.


  9. "Great people, but mimim wage"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Torrance, CA
    Former Employee - Sales Associate in Torrance, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Urban Outfitters part-time (More than 3 years)

    Pros

    great coworkers! fun and engaging atmosphere

    Cons

    low pay, inconsistent hours, and retail


  10. Helpful (1)

    "Pretty cool, but ultimately focused on numbers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Durham, NC
    Current Employee - Sales Associate in Durham, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Urban Outfitters part-time

    Pros

    Great vibe and atmosphere, company policies are rewarding

    Cons

    Hours can get short, people don't last long unless they want to.

    Advice to Management

    Be more caring towards employees


  11. "Sales associate for 3.5 years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Tampa, FL
    Current Employee - Sales Associate in Tampa, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Urban Outfitters part-time (More than 3 years)

    Pros

    - Great work environment
    - Lively coworkers
    - Good discount on merchandise

    Cons

    - Inconsistent hours
    - Less than desirable pay
    - Little room to move up in the company