Urban Outfitters Employee Reviews about "great discount"

Updated Nov 27, 2021

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Found 388 of over 4,483 reviews

3.6
63%
Recommend to a Friend
60%
Approve of CEO
Urban Outfitters CEO Sheila Harrington (no image)
Sheila Harrington
218 Ratings

Top Review Highlights by Sentiment

Pros
  • "The people I worked with were great and understanding(in 380 reviews)
  • "You will meet great coworkers here & make friends that also make you want to stay(in 235 reviews)
  • "Fun work environment and coworkers(in 123 reviews)
  • "Great team to work with and I had a manager I enjoyed who invested in my growth.(in 86 reviews)
  • "Benefits are good and dress code is good(in 82 reviews)
Cons
  • "At the store I worked at the pay was low and hours were limited.(in 430 reviews)
  • "and poor management(in 333 reviews)
  • "The department managers don't ever help with floor maintenance and delegate tasks without knowledge of time(in 210 reviews)
  • "We were all on zero hours contracts.The hours were long and we were never given rewards or praise.(in 192 reviews)
  • "favoritism is rampant and unjustified(in 93 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Urban Outfitters and is not affected by filters.

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Reviews about "great discount"

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  1. 5.0
    Former Employee, less than 1 year

    Awesome place to work!

    Nov 11, 2021 - Retail Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great community, awesome people, great discounts.

    Cons

    working during holidays is stressful

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  2. 3.0
    Current Employee

    Bad for Anxiety.

    Nov 27, 2021 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Great discount -The people who usually get hired at Urban are kind, funny, and hardworking individuals -Management always wants everyone to succeed, and will try assigning certain people to certain tasks they excel in, always making sure their employees are healthy mentally and physically -Environment encourages friendships and care, rather than a cold detachment -Like being able to wear what I want -Something new every day

    Cons

    The managers gossip. About everything. And everyone. All the time. It's one thing to have open communication about what a certain employee needs or to talk about how to improve as a manager. It's another to be catty to the point that your employees notice. Passive aggressive comments, unkind gossip about other employees, and remarks on people's expression, along with all the other tenets of middle school drama are a day-to-day occurence at Urban. This creates a culture of gossip and unkind words that spreads unto the Sales Associates, so you never know what your coworkers really think of you.

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  3. 4.0
    Former Employee

    Urban Outfitters sales associate

    Nov 12, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Met a lot of cool people. Great discount. Experience with customer service.

    Cons

    No cons I can think of

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  4. 3.0
    Current Employee, more than 3 years

    It’s Alright

    Oct 20, 2021 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great discount Great environment to make friends/meet other creatives Easy work Flexible schedules (at least at the one I worked at) Usually readily available hours if wanted No dress code

    Cons

    Very low pay Poor communication between managers and employees Not much opportunity to move up but it’s there if you fight hard enough for it High turnover

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  5. 4.0
    Current Employee, more than 3 years

    Great Discount and Culture

    Jun 28, 2021 - Sales Associate in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Discount and working culture. Super great company to work for. Lots of opportunities to grown and transfer within companies

    Cons

    Super low pay for the amount of work you do and the sales you make for the company. If you just want to work there for the discount (I super recommend it) if you need money and want to support yourself financially (you should look somewhere else)

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  6. 4.0
    Former Employee, more than 1 year

    Urban Careers

    Sep 8, 2021 - WACC Team Lead in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people, great discount, learned a lot and had plenty of opportunity to advance.

    Cons

    Depending on location it can be slow at times. Many locations are very hectic.

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  7. 4.0
    Former Employee

    Easy work, small pay

    Sep 20, 2021 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy work, Cool people, Great discount

    Cons

    -Small pay, wish it was not minimum wage

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  8. 3.0
    Current Employee, more than 1 year

    good team, poor upper management

    Oct 21, 2021 - Retail Sales Associate in Beachwood, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great discount, some very cool coworkers, store management is very approachable

    Cons

    low pay, short breaks, rude customers and some team members can be cliquey

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  9. 3.0
    Current Employee

    Average part time retail job

    Oct 14, 2021 - Store Associate in Raleigh, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great discount, just raised the minimum associate hourly rate, not difficult work

    Cons

    Mean manager and competitive atmosphere

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  10. 3.0
    Former Employee, less than 1 year

    Not good or bad

    Oct 12, 2021 - Sales Associate in Honolulu, HI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    relatively easy tasks during shifts. great discounts on merchandise. fun work environment

    Cons

    low pay and little in pay increases. Management was often lacking in experience.

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