Urbanspoon Reviews | Glassdoor

Urbanspoon Reviews

Updated August 21, 2017
9 reviews

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3.9
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Recommend to a friend
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Keela Robison
2 Ratings

Employee Reviews

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  1. "Great CEO, tight knight culture, scrappy"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Urbanspoon full-time

    Pros

    Keela Robison was a great CEO. She was smart, led by example and willing to make difficult management decision. Because the company was small, you have exposure to all the senior members of the company

    Cons

    IAC wasn't willing invest in the company so Urbanspoon wasn't positioned to compete with Yelp.

    Advice to Management

    IAC shouldn't have sold Urbanspoon to Zomato. It ruined a valuable company/brand.


  2. "Sr. Product Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Urbanspoon full-time

    Pros

    Fun, food oriented, close knit culture. Keela Robinson was a strong, dynamic and talented CEO.

    Cons

    Lack of investment from IAC made it difficult to compete with Yelp

  3. "Great brand name being ruined gradually"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Role In the Mobile Team
    Former Employee - Technical Role In the Mobile Team
    Doesn't Recommend
    Disapproves of CEO

    I worked at Urbanspoon full-time (More than a year)

    Pros

    Pretty small and tight knit company. Lot of freedom(slowly disappearing) You can interact with everybody and know them by name and what they do. Compensation is decent, industry standard.

    Cons

    None of the original founders are around, not even the second wave. Tyrant form of leadership, with latest changes its more of we say - you do. Ask couldn't do nothing original in their company but wants to reform Urbanspoon. No stock plan or bonus structures.


  4. "Amazing group of people, great benefits, fun work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Urbanspoon full-time (More than a year)

    Pros

    Unlimited vacation policy; fun and quirky group of people; you get to talk about food and dining all day long. Urbanspoon is small enough that you get to know everyone who works there, but is backed by a larger company so you have the resources to get things done.

    Cons

    The product is outdated and it feels like all of the competitors just keep passing us by.

    Advice to Management

    As the company grows, don't lose the flexibility and work-life balance that makes it such an accommodating place to work.


  5. Helpful (4)

    "Fun people, lost company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Fun Staff, great facilities. IAC was generous with its in office treats. Company had good internal resources for things needed.

    Cons

    The general mission of the company was confusing and no real leadership existed or was ever passed down from ever changing execs.


  6. Helpful (1)

    "They were a good company to work for… Keyword, WERE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    "Start-up" culture that was backed by a successful parent company

    Cons

    Since their acquisition by Ask.com, the business model was altered and subsequently all sales reps were laid-off with a 2 minute notice.


  7. Helpful (3)

    "Relaxed atmosphere but in constant fear of losing your job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Urbanspoon full-time (More than a year)

    Pros

    Relaxed atmosphere
    Freedom to perform your job the way you see fit
    High salaries
    Full benefits
    Stable company backed by a billion dollar company

    Cons

    Constant fear of losing your job. You are forced to sign an at will contract and I have seen people fired without a reason. I was constantly watching every action of mine to ensure I never gave them a reason to let me go. It worked until they decided to get a new parent company and they just let everyone go without a reason. I have seen top performing sales reps let go because they just weren't liked that much. I have seen people forced out and let go for absolutely no reason. It's a scary place to be

    Advice to Management

    Provide a more stable environment for employees

  8. "Great work atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Intern in Seattle, WA
    Current Employee - Marketing Intern in Seattle, WA
    Recommends
    Positive Outlook

    I have been working at Urbanspoon part-time (Less than a year)

    Pros

    Quirky, smart, and creative little company.
    Open to ask questions to various departments

    Cons

    more direction and vision with certain projects.

    Advice to Management

    Keep it up.


  9. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Urbanspoon full-time (More than a year)

    Pros

    Great atmosphere, great leadership, fantastic growth potential - Directors really listen to the concerns of reps and to the customers. They all want to succeed

    Cons

    Urbanspoon goes head to head with Opentable that has the biggest penetration in many markets. This is not really a con - this is a great place for reps that love a challenge and see the vision