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UserTesting Tester Reviews
Updated Apr 18, 2023
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Found 104 of over 431 reviews
69% Recommend to a Friend
74% Approve of CEO
Found 102 of over 431 reviews
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Recommend to a Friend
Approve of CEO
Andy MacMillan
23 Ratings
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Ratings by Demographics
This rating reflects the overall rating of UserTesting and is not affected by filters.
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- Current Contractor★★★★★
Pros
- lots of tests - good pay - no problems with late payment
Cons
- slow support, takes weeks sometimes
- Current Contractor★★★★★
Pros
I like the flexibility available here.
Cons
none that I can think of.
- Current Freelancer★★★★★
Pros
Fair pay, pay is sufficient.
Cons
None to report. Will update if more cons arise.
- Current Freelancer★★★★★
Pros
Learning how to do it doesn't take too long and they have pay seven days after money is earned.
Cons
Sometimes it can be hard to find any screeners to pass in order to do the testing.
- Former Freelancer★★★★★
Easy to use and test, clear communication
May 16, 2022 - Software TesterRecommendCEO ApprovalBusiness OutlookPros
Easy to sign up, become a tester. Their interface is straight forward, payment is overall prompt.
Cons
Would appreciate any feedback from User Testing too on the submitted tests to ensure line up with expectations. Otherwise, really easy.
- Current Contractor★★★★★
Pros
Easy to apply You decide when you work
Cons
Contract job Only $10 per video Hard to find a test you qualify for
Continue reading - Current Contractor★★★★★
Pros
Easy to do and a nice way to apply UX principles (if you have that background) when reviewing websites or apps.
Cons
Not a dependable income. You can only take tests you qualify for after screening. Sometimes you may qualify for any tests for some time
- Current Freelancer, more than 1 year★★★★★
Pros
UserTesting is a good website to work on your own time to make money on the side. You can work whenever you want and the work is usually straightforward.
Cons
Some days there aren't many studies to work for
- Current Freelancer, less than 1 year★★★★★
Usertesting.com pays quickly if you qualify.
Nov 30, 2021 - TesterRecommendCEO ApprovalBusiness OutlookPros
Legit and does pay via PayPal reasonably quick. For me, never past 4-5 business days. In fact, faster than that. There are a lot of potential tests to do, but it depends on your demographics.
Cons
Even though I get a good amount of potential tests to do, my demographics could be better (I'm older than a millennial.) However, that can be expected on any similar site and that is the only reason I give them a 4 out of 5 ratings.
Continue reading - Current Temporary Employee, more than 5 years★★★★★
Pros
Great company to work for on a flexible schedule. Interesting job reviewing websites for Usertesting clients. It is great chance to learn about companies I might not have knowledge about, their services or products. Pays $10 per review, more if it is more involved. Pays by Palpal seven days after review. I have been a tester with this company for 5 years
Cons
This is more a side gig type job, it will not make you rich or give you a full time salary but it is great pay for the work and it is fun.
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UserTesting Reviews FAQs
Tester professionals working at UserTesting have rated their employer with 4 out of 5 stars in 102 Glassdoor reviews. This is a higher than average score with the overall rating of UserTesting employees being 3.7 out of 5 stars. Search open Tester Jobs at UserTesting now and start preparing for your job interview by browsing frequently asked Tester interview questions at UserTesting.
Tester professionals rate their compensation and benefits at UserTesting with 3.2 out of 5 stars based on 102 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Tester salaries and benefits at UserTesting.
69% of Tester employees at UserTesting would recommend their employer to a friend. This rating has decreased by -12% in the past 12 months. Tester professionals have also rated UserTesting with a 4.4 rating for work-life-balance, 3.1 rating for diversity and inclusion, 3.3 rating for culture and values and 2.8 rating for career opportunities.
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