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    Ustream Reviews

    Updated September 13, 2018
    66 reviews

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    3.9
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
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    Brad Hunstable
    47 Ratings

    66 Employee Reviews

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    1. Helpful (2)

      "I would work for Ustream again"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Senior Analyst in San Francisco, CA
      Former Employee - Senior Analyst in San Francisco, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Ustream full-time (More than a year)

      Pros

      Ustream is in a very exciting industry (video), there are a lot of interesting colleagues and partners that you can learn a lot from and most of them are quite fun too. The products and technology are exceptional and the office location is superb too (right next to the Caltrain terminal). The company has quite reasonable benefits and if you go to work there with the right mindset you can learn a lot and advance your career.

      Cons

      While I got a lot out of my tenure there I always felt that my salary was lacking behind my improved skills, let alone the inflating Bay Area standards. Eventually they offered me an OK raise but by that time I was ready to take a much more lucrative offer. Ustream was more fun but hey I got a rent to pay.

      Advice to Management

      Review compensations often so you can hold on to your top performers.

    2. "Sales Development Representative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Ustream full-time

      Pros

      Easy hiring process, attainable quotas, relaxed work environment, no helicopter management styles, other

      Cons

      Dishonesty from management, not fully transparent with details about things, other

    3. "Ustream was fun before IBM takeover"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Brand Quality Assurance Agent in San Francisco, CA
      Former Employee - Brand Quality Assurance Agent in San Francisco, CA
      Neutral Outlook
      No opinion of CEO

      I worked at Ustream full-time (More than a year)

      Pros

      Great team!
      Fun job!
      Got to learn about streaming, IBM, and Watson with more!

      Cons

      No clear goals.
      No clear promotion system.
      Hours can be rough.

    4. "Forward-Thinking Start-Up"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Ustream full-time

      Pros

      * Trust in employees
      * Freedom to try new ideas and approaches to securing business
      * Fearlessly pushed boundaries of technology

      Cons

      * The only cons then were the lack of resources to really take livestreaming to the next level. Livestreaming as it is today owes a lot to the pioneering work that Ustream did.

    5. "CSM"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Success Manager
      Current Employee - Customer Success Manager
      Positive Outlook
      Approves of CEO

      I have been working at Ustream full-time

      Pros

      Very interesting and cutting edge industry
      Flexible schedule, able to telecommute

      Cons

      Large wage inequality
      No opportunity for training or education

    6. Helpful (1)

      "Great place to start a career!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Marketing Professional in San Francisco, CA
      Current Employee - Marketing Professional in San Francisco, CA
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Ustream full-time (More than a year)

      Pros

      The environment is very friendly and the teams are highly talented.
      Snack bar and liquor bar make this place awesome.
      Catered lunches and funny Marketing team made my stay worth while.

      Cons

      Too many mistakes in transitional decisions.
      Not challenging.
      Vision isn't emphasized.
      ALL employees should be rewarded occasionally. Many employees overlooked for their efforts in this company!

      Advice to Management

      For a better more cohesive future, make sure your employees are happy + rewarded more frequently.

    7. Helpful (2)

      "great people, cool technology"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Inside Sales Account Executive in San Francisco, CA
      Current Employee - Inside Sales Account Executive in San Francisco, CA
      Recommends
      Positive Outlook

      I have been working at Ustream full-time (More than a year)

      Pros

      - people in the office are really great
      - our processes and the leads are getting much better
      - the new products are easier to sale
      - great support from the HU engineering team

      Cons

      - office is not ideal for people using bart
      - achieving our quotas can be sometimes challenging
      - turnover in the sales team

      Advice to Management

      - more focus on making the goals clear for everybody
      - improve the communication between sales and marketing

    8. Helpful (10)

      "I liked the community at Ustream"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Customer Success in San Francisco, CA
      Former Employee - Customer Success in San Francisco, CA
      Recommends
      Positive Outlook
      Approves of CEO

      Pros

      The new products were really great.
      The CS team had good feedback from the customers, our performance improved a lot.
      Communication with the HU teams became quite smoothly.
      Regular town halls, update from the different teams, the company vision is communicated by the management.

      Cons

      No real cons.
      Fast pace, quick moving. Sometimes too fast.
      You have to be very flexible.
      I had to answer a lot of customer support ticket requests.

      Advice to Management

      Keep up the direction to improve transparency.
      Pay more attention to the salary of key people.

    9. Helpful (9)

      "Quite OK overall"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Success Associate in San Francisco, CA
      Current Employee - Customer Success Associate in San Francisco, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Ustream (More than a year)

      Pros

      Company has gotten more engaged with its customers and markets, there have been less ad hoc product direction or sudden strategy shifts than before. Resources are being spent more wisely and some recent changes in management had a positive result on my team. The platform works great for the most part and customers are pretty pleased.

      Cons

      Office is right next to Caltrain, great if you do Caltrain but sucks if you ride BART like I do.
      Pay raises are hard to earn, you need to really stand out and lobby hard to get one.

      Advice to Management

      Keep focusing on what the market really needs and do not let in the distractions. allow teams to focus and execute, reward performers.

    10. Helpful (8)

      "Marketing team rocks <3"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Product Marketing Manager in San Francisco, CA
      Former Employee - Product Marketing Manager in San Francisco, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Ustream full-time (More than a year)

      Pros

      I love the new products.
      We created a pretty great marketing team.
      We improved a lot in making data driven decisions.
      The office is really awesome.

      Cons

      Sometimes too fast, there are many challenges.
      Pay raises are hard to earn.
      Sometimes the dogs in the office can be distracting.

      Advice to Management

      Keep moving towards enterprise. Improve employee retainment. Let the HU POs coming more to SF.

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