Ustream Reviews | Glassdoor

Ustream Reviews

63 reviews

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4.2
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Brad Hunstable
45 Ratings

63 Employee Reviews

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  1. Helpful (2)

    "great people, cool technology"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Account Executive in San Francisco, CA
    Current Employee - Inside Sales Account Executive in San Francisco, CA
    Recommends
    Positive Outlook

    I have been working at Ustream full-time (More than a year)

    Pros

    - people in the office are really great
    - our processes and the leads are getting much better
    - the new products are easier to sale
    - great support from the HU engineering team

    Cons

    - office is not ideal for people using bart
    - achieving our quotas can be sometimes challenging
    - turnover in the sales team

    Advice to Management

    - more focus on making the goals clear for everybody
    - improve the communication between sales and marketing


  2. Helpful (1)

    "Great place to start a career!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Professional in San Francisco, CA
    Current Employee - Marketing Professional in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ustream full-time (More than a year)

    Pros

    The environment is very friendly and the teams are highly talented.
    Snack bar and liquor bar make this place awesome.
    Catered lunches and funny Marketing team made my stay worth while.

    Cons

    Too many mistakes in transitional decisions.
    Not challenging.
    Vision isn't emphasized.
    ALL employees should be rewarded occasionally. Many employees overlooked for their efforts in this company!

    Advice to Management

    For a better more cohesive future, make sure your employees are happy + rewarded more frequently.

  3. Helpful (2)

    "I would work for Ustream again"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in San Francisco, CA
    Former Employee - Senior Analyst in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ustream full-time (More than a year)

    Pros

    Ustream is in a very exciting industry (video), there are a lot of interesting colleagues and partners that you can learn a lot from and most of them are quite fun too. The products and technology are exceptional and the office location is superb too (right next to the Caltrain terminal). The company has quite reasonable benefits and if you go to work there with the right mindset you can learn a lot and advance your career.

    Cons

    While I got a lot out of my tenure there I always felt that my salary was lacking behind my improved skills, let alone the inflating Bay Area standards. Eventually they offered me an OK raise but by that time I was ready to take a much more lucrative offer. Ustream was more fun but hey I got a rent to pay.

    Advice to Management

    Review compensations often so you can hold on to your top performers.


  4. Helpful (10)

    "I liked the community at Ustream"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Success in San Francisco, CA
    Former Employee - Customer Success in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The new products were really great.
    The CS team had good feedback from the customers, our performance improved a lot.
    Communication with the HU teams became quite smoothly.
    Regular town halls, update from the different teams, the company vision is communicated by the management.

    Cons

    No real cons.
    Fast pace, quick moving. Sometimes too fast.
    You have to be very flexible.
    I had to answer a lot of customer support ticket requests.

    Advice to Management

    Keep up the direction to improve transparency.
    Pay more attention to the salary of key people.


  5. Helpful (9)

    "Quite OK overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success Associate in San Francisco, CA
    Current Employee - Customer Success Associate in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ustream (More than a year)

    Pros

    Company has gotten more engaged with its customers and markets, there have been less ad hoc product direction or sudden strategy shifts than before. Resources are being spent more wisely and some recent changes in management had a positive result on my team. The platform works great for the most part and customers are pretty pleased.

    Cons

    Office is right next to Caltrain, great if you do Caltrain but sucks if you ride BART like I do.
    Pay raises are hard to earn, you need to really stand out and lobby hard to get one.

    Advice to Management

    Keep focusing on what the market really needs and do not let in the distractions. allow teams to focus and execute, reward performers.


  6. Helpful (8)

    "Marketing team rocks <3"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Marketing Manager in San Francisco, CA
    Former Employee - Product Marketing Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ustream full-time (More than a year)

    Pros

    I love the new products.
    We created a pretty great marketing team.
    We improved a lot in making data driven decisions.
    The office is really awesome.

    Cons

    Sometimes too fast, there are many challenges.
    Pay raises are hard to earn.
    Sometimes the dogs in the office can be distracting.

    Advice to Management

    Keep moving towards enterprise. Improve employee retainment. Let the HU POs coming more to SF.


  7. Helpful (7)

    "I learned a lot here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in San Francisco, CA
    Former Employee - Business Analyst in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ustream full-time (More than 3 years)

    Pros

    at that time we used data a lot to make decisions
    great opportunity for proactive people
    really great office, close to the caltrain
    i liked the cooperation with the hu team

    Cons

    it was challenging to follow the big changes in the strategy
    the music in the office was sometimes annoying
    the analyst team was small, we had to work a lot

    Advice to Management

    hire more people
    better onboarding for new hires

  8. "With a few changes this COULD be a good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in San Francisco, CA
    Former Employee - Account Executive in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Cool technology, good pay, good hours, Bagel day, free lunch Thursday, bring your dog to work, fun social events, TONS of food and drink too

    Cons

    If you take BART, not a great location
    Lots of unhappy people there
    Poor management leads by fear and intimidation
    Cold calling is a must, little to no leads


  9. "Hanging on by a thread"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ustream full-time

    Pros

    Fully stocked kitchen
    Dog friendly office
    Laid back environment
    Good work experience if you're early on in your career

    Cons

    Product focus and company direction changes monthly
    Very competitive market and "enterprise" products can't compete
    Unreasonable goals and expectations given the resources (mainly budget)
    Too many rigid processes in place that tends to slow down the process of projects
    High employee turnover
    Lack of experienced management
    CEO is rarely in the office

    Advice to Management

    Focus on hiring key leadership positions and don't take talented employees for granted.


  10. Helpful (9)

    "Super pumped for new products"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success in San Francisco, CA
    Current Employee - Customer Success in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ustream full-time (More than 3 years)

    Pros

    - Awesome new products we are rolling out
    - Renewed product energy and vision
    - Exciting SaaS company
    - In SF! Duh, best city in the world! Cool looking new office in Europe also but I have only seen pictures
    - Video is very hot market

    Cons

    - Company went through change. Some people still not on board completely
    - Only serve food once a week (but I'm a foodie)
    - Could use more standing desks

    Advice to Management

    - Move people not on board with new direction out.
    - Sales team leadership needs help


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