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Utah Department of Technology Services

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Utah Department of Technology Services Reviews

Updated Apr 14, 2021

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Found 23 of over 23 reviews

3.4
61%
Recommend to a Friend
85%
Approve of CEO
Utah Department of Technology Services CIO and Executive Director Michael Hussey
Michael Hussey
6 Ratings
  1. 5.0
    Former Employee, more than 10 years

    Enjoyed working here.

    Apr 14, 2021 - Technical Support Specialist II in Richfield, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I had a great support team to work with . I had great bosses. Good benefits. Work was a great variety. Very nice to categorize my own priorities. Got to live in a great rural area for most of my career.

    Cons

    Not much chance to advance being in the rural area (that was my choice).

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  2. 5.0
    Current Employee, more than 10 years

    .

    Nov 22, 2020 - Information Technology Director in Salt Lake City, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great leadership. Success is recognized and rewarded. Work-life balance is not only possible, it's strived for.

    Cons

    Lower pay (but higher stability)

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  3. 3.0
    Current Employee, more than 10 years

    The Are Much Worse Tech Jobs in Utah

    Jan 21, 2021 - Help Desk Technician in Salt Lake City, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent benefits, livable wage, good people

    Cons

    Politics can get a bit out of hand (but hey, it's government work)

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  4. 2.0
    Current Employee, more than 5 years

    OMG DTS

    Apr 18, 2019 - Drone in Salt Lake City, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It's a paycheck!

    Cons

    DTS is a middle manager bloated burden on the taxpayers. If you want 4 managers that don't know what you do or how you do it, then work for DTS. And you can be let go if someone doesn't like what you said about them. DTS is "at will" jobs. Basically zero job security. Everyday your goal is to stay under the radar and secretly do the work that actually needs done, and keep the work to yourself as much as possible or it will never be deployed to production. Pay is a bit low.

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    1 person found this review helpful
  5. 5.0
    Former Employee, more than 10 years

    Department of Technology Services

    Oct 16, 2018 - Information Analyst II in Salt Lake City, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Stable job position, paid leave and sick, health insurance. Employees are very nice to work with. The department does what it can to ensure job satisfaction. Work life balance is a huge factor to work here.

    Cons

    The only downside that know of and the reason that I and others have left is that the paid tends to be lower than the private sector and advances are difficult to get.

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  6. 2.0
    Former Employee, more than 5 years

    Technical Support

    Nov 6, 2017 - Technical Support Specialist in Salt Lake City, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Benefits -Time off -12 Government holidays/year -Relatively stress-free -Almost impossible to be let go -Very few supervisors will micro-manage

    Cons

    -Pay -Promotions have certain thresholds you will either get 5% increases or up to the minimum for the title range -No raises -You will see lots of incompetent workers getting paid more because they have been around for 10's of years -Management opportunities are based upon the following order even though they will never admit to it. All upper management will fit this criteria. Age Seniority Knowledge/Skill - In most cases this is really not a consideration -Almost impossible to be let go (I added this in pros and cons since obviously if you are one of the few that do lots of work getting anyone that doesn't do their job in trouble is impossible unless you can prove gross negligence.)

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    2 people found this review helpful
  7. 2.0
    Former Employee, more than 1 year

    Financial Analyst

    May 20, 2016 - Financial Analyst in Salt Lake City, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They let their employees work 4 days a week for 10 hours each day. I really liked having that flexibility, and longer weekends. Benefits were really good. One of the few that still offer a pension (though it has been reduced fairly consistently over the last few years for new employees).

    Cons

    Management was mediocre. Would often assign projects that never got reviewed and gave the impression that no work was important. Change is almost impossible because no one is ever willing to admit that they may have been wrong or that there could be improvements to existing systems. A lot of the emplolyees are Schedule B making it more difficult to fire employees which caused lower performance. No one felt any need to do their job well because they knew they wouldn't get fired for doing poorly.

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    2 people found this review helpful
  8. 5.0
    Former Employee, less than 1 year

    Aspire to be outdated

    Mar 29, 2016 - Technical Analyst II in Salt Lake City, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pension (after 25 years of soul crushing drama). It's a perfect gig for anyone who doesn't like to deal with those pesky updates to technology more than once every 10 years. It's also great for those with little discernible talent, vision, or unique experience which might otherwise get in the way of doing whatever they are told to do by those with distinctively less ability but considerably more ambition. A prospective employee can expect to: * Engage in high school level gossip * Realize that they never have to try again * Search for their own clique with whom they will spend 8 hours a day gossiping about the clique four cubicles away * Realize they had never truly understood the word "bureaucracy" before * Complain about and demean their boss when said boss is in a meeting * Praise their boss when said boss is speaking to them directly * Imagine what it would have been like to travel the world instead of settling for a state job * Engage in endless, lively meetings about minutiae * Gloss over many important aspects of a project in meetings * Eat pale hotdogs at every office potluck * Code sometimes * Look over their shoulder to make sure no one sees what they are really doing on the internet * Blame someone else for their own incompetence * Fret over the poor restroom ventilation * Learn to sleep upright * Engage in what can only be called technological archaeology * And so much more

    Cons

    * Occasionally one is expected to meet a deadline * The outside world changes so fast * Bedsores from office chairs * Having to keep up with the latest pseudo-philosophical pseudo-management techniques

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    3 people found this review helpful
  9. 2.0
    Former Employee, more than 1 year

    Disorganized

    Mar 30, 2016 -  in Salt Lake City, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The State office building, where this department resides on the 6th floor, is located right behind the State Capitol and so the general area is very lush and scenic. I had a lot of work independence

    Cons

    My supervisor received another position shortly after I was hired. I had agreed to take the job with the understanding I would receive the same training that my peers had just recently received and it was never provided. There is a general disorder to the structure and interactions in my group. Silos existed within the same office space--the development group had unnecessary friction with the PMO (the Director or each group would undercut the other). An org chart does not exist for this department. The direction of their IT plan is too splintered.

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    2 people found this review helpful
  10. 4.0
    Current Employee

    Great Benefits

    Jun 6, 2016 - IT Analyst III in Salt Lake City, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The benefits are great. I have a lot of flexibility as well. Lots of opportunity for promotion for those who want it.

    Cons

    There are not enough employees to be able to accomplish what needs to be done. Lower wages

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