Utah Department of Workforce Services Reviews | Glassdoor

Utah Department of Workforce Services Reviews

Updated May 1, 2017
37 reviews

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37 Employee Reviews

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  1. Helpful (1)

    "Pay and Benefits not keeping up with Public Sector"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Recommends
    Positive Outlook

    I have been working at Utah Department of Workforce Services full-time (More than 3 years)

    Pros

    Stable work, ability to transfer easily, pension

    Cons

    Many government positions are applied for or taken due to the benefits since pay is barely adequate. Now benefits are lesser compared to Public Sector work. More time off, better health insurance, flexible scheduling, etc are all now highly valued in Public Sector.

    Advice to Management

    Start considering ways to compensate employees as you are not gaining more prospective job seekers because benefits are no longer top of the line and wage is very low compared to other state's government pay. This will just make mediocre applicants apply for positions taking care of welfare of the state.


  2. "Employment Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employment Counselor in Provo, UT
    Current Employee - Employment Counselor in Provo, UT
    Recommends
    Neutral Outlook

    I have been working at Utah Department of Workforce Services full-time (More than 3 years)

    Pros

    Stable Employment. Benefits include Medical/Dental/Vision Insurance, Retirement savings options, PTO for vacation and sick and paid state and federal holidays. Great co-workers! Many opportunities to help people in need.

    Cons

    For most employees pay is under the FPG. Opportunities for climbing the ladder are very limited. Most positions are lateral transfer.

    Advice to Management

    Consider the individual staff more than the money you save.

  3. Helpful (2)

    "OK place...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Workforce Services Specialist II in Salt Lake City, UT
    Current Employee - Workforce Services Specialist II in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook

    I have been working at Utah Department of Workforce Services (More than 3 years)

    Pros

    The supervisors I've had a chance to work with have been very flexible with my schedule. Generous amounts of time off, excellent health and retirement benefits. Employees get a UTA pass to commute to work. Great employee association that takes care of each other. 6- 7 week long training and on the job training provided to ensure that new employees learn the job.

    Cons

    No opportunity for advancement. Management seems to play the "we're interviewing" game, but they already know who they are going to hire for a new job. No opportunities to cross train unless you apply. You get a 1% or 2% yearly raise only if the legislature has approved it. Management positions are consistently being absorbed- making it nearly impossible to move up the ranks. Great talent is constantly being over looked. If you speak up, you will immediately be labelled and there goes any chance!

    Advice to Management

    Stop overlooking the top talent that is located right in your home office. Give dedicated workers an opportunity to lead.


  4. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employment Counselor in Salt Lake City, UT
    Current Employee - Employment Counselor in Salt Lake City, UT

    I have been working at Utah Department of Workforce Services full-time (More than 5 years)

    Pros

    Great Benefits! Employees are great and are motivated to change people's lives for the better!

    Cons

    Promotions & raises are hard to come by.

    Advice to Management

    n/a


  5. "unemployment claims taker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Representative in Salt Lake City, UT
    Current Employee - Claims Representative in Salt Lake City, UT
    Recommends
    Positive Outlook

    I have been working at Utah Department of Workforce Services full-time

    Pros

    Greatest management and co-workers. No weekend work and has the option of working 4-10's.

    Cons

    Callers can sometimes be challenging but that's to be expected in a call center. Raises are rare thanks to the current governor but there are plenty of opportunities for advancement.

    Advice to Management

    Keep up the good work.


  6. "Eligibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Eligibility Specialist in Salt Lake City, UT
    Current Employee - Eligibility Specialist in Salt Lake City, UT
    Recommends
    Positive Outlook

    Pros

    The department works around your schedule! The job is so flexible and the team you work with is more than willing to help if you need to be out for any reason. You feel like you are making a contribution to our community by helping people get back on their feet. The benefits are good. The pay is ok with all things considered. You only work 40hrs/wk. Most people I know working in the private sector are expected to work more than 40hrs every week.

    Cons

    It's hard to deal with some customers when you can tell they are not telling the truth or don't understand that your actions are bound by governmental policies. The pay is not great but sufficient.

    Advice to Management

    Keep up the good work! The department has improved 100% since I first started working here!


  7. "Utah Department of Workforce Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employment Counselor in Salt Lake City, UT
    Current Employee - Employment Counselor in Salt Lake City, UT
    Recommends
    Positive Outlook

    I have been working at Utah Department of Workforce Services full-time (More than 10 years)

    Pros

    Great people to work with, work that matters!

    Cons

    Very little opportunity to move up, particularly if you're not social with the upper management

  8. Helpful (2)

    "Good place to stay (not move up)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employment Counselor in Salt Lake City, UT
    Current Employee - Employment Counselor in Salt Lake City, UT
    Recommends
    Positive Outlook

    I have been working at Utah Department of Workforce Services full-time (More than 5 years)

    Pros

    Great co-workers. They have a great overall team and family environment.
    Great lower end supervisors.

    Cons

    Has a very difficult promotion structure. Often people are hired that our friends or family members.

    Advice to Management

    Add diversity to the upper management. Add people based on education, skills and experience as verses those that are playing lip service and not fulfilling their duties.


  9. Helpful (1)

    "DWS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in West Valley City, UT
    Current Employee - Senior Business Analyst in West Valley City, UT

    I have been working at Utah Department of Workforce Services full-time (More than 10 years)

    Pros

    Love working with the people.
    Very flexible.

    Cons

    Unless you're in the "IN" with management, you are pretty much stuck at where you are at.

    Advice to Management

    A Meritocracy system would make the department better.


  10. Helpful (1)

    "DWS Bus Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Salt Lake City, UT
    Current Employee - Senior Business Analyst in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook

    I have been working at Utah Department of Workforce Services (More than a year)

    Pros

    Good, stable job.
    Relatively good benefits - health insurance and retirement are hard to beat.

    Cons

    After a couple promotions, there is not much room for growth.
    Very low prospects for raises - essentially getting a pay decrease when inflation and declining health benefits are factored in.
    Don't always agree with practices of management.
    Legislature seems out to get state employees sometimes.

    Advice to Management

    Fight for your employees - we need better raises and work flexibility.


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