VCA Reviews | Glassdoor

VCA Reviews

Updated July 14, 2017
257 reviews

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257 Employee Reviews

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Pros
  • Great employee discount, good medicine (in 20 reviews)

  • Generous employee pet discount, quality medical ethics (in theory), state of the art facility, great dental insurance (in 12 reviews)

Cons
  • Low pay compared to doing the same job other places (in 12 reviews)

  • Upper Management is disconnected from the ground operations (in 11 reviews)

More Pros and Cons

  1. "Veterinary Technician, ICU"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ICU Tech in Wilbraham, MA
    Former Employee - ICU Tech in Wilbraham, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at VCA (More than 10 years)

    Pros

    Gain experience, some opportunity to move up in the company.

    Cons

    Vastly underpaid with little positive feedback. High turnover so usually understaffed or working with people with little to no training.


  2. "Veterinary Assistant"

    StarStarStarStarStar
    Current Employee - Veterinary Assistant in Palo Alto, CA
    Current Employee - Veterinary Assistant in Palo Alto, CA
    Doesn't Recommend

    I have been working at VCA full-time (Less than a year)

    Pros

    New, clean facility with updated technology

    Cons

    Difficult staff members, highly skilled but bad attitudes toward co-workers. New to the veterinary field not much chance of developing hands on skills, no on-site training.

  3. "Veterinary Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    No opinion of CEO

    Pros

    Hospital family atmosphere. Great staff within hospital

    Cons

    Don't care about little guy.

    Advice to Management

    Look at each hospital and their individual employees.


  4. "always short"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lab Technician in Lake Success, NY
    Current Employee - Lab Technician in Lake Success, NY
    Doesn't Recommend

    I have been working at VCA full-time (More than 8 years)

    Pros

    PTOs & VAC times and overtime which is mandatory and most hate by employees

    Cons

    a lot of work and management never appreciate overnight employees

    Advice to Management

    pay what the job market pays for the lab technicians and the lab aids


  5. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receptionist in Woodridge, IL
    Current Employee - Receptionist in Woodridge, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at VCA part-time (More than a year)

    Pros

    Discount on services, somewhat flexible on schedule,

    Cons

    limited amount of hours, no upward movement, management isn't helpful/attentive to needs,


  6. "Veterinary Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    Former Employee - Intern in Sunnyvale, CA
    Former Employee - Intern in Sunnyvale, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at VCA (Less than a year)

    Pros

    Staffs were wonderful, passionate with animals, friendly, and knowledgeable! They are there to help support you with questions to hands on experience.

    Cons

    No cons at the time.


  7. Helpful (2)

    "ZERO STARS. Run away from this company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Veterinary Technician in Denver, CO
    Current Employee - Veterinary Technician in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at VCA full-time (More than 8 years)

    Pros

    Discounts on pet care for my furry kids is the only reason I am still there. I love and respect all the dedicated people that I work with.

    Cons

    -Raises are few and far between and do not keep up with cost of living percentages. We do not currently make a living wage for Denver.
    -Managers are not qualified or trained for their positions. They are NEVER on the floor so they have no idea what is going on in their own hospital. They do have constant meetings though!
    -This is a large, specialty hospital but our dangerous lack of staff (word is out in town; don't even think of working here) has led to unacceptably poor patient care.
    - Morale has never been worse. Making suggestions for changes will just get you a "negative thinker" label; something that may eventually get you fired. I have given up hope for any positive changes.
    -Local, regional and territorial managers are absent. They should NEVER have allowed the downward slide that has plagued this hospital for the last 5 years.
    -This hospital is no longer a place that I am proud to say I work for, something myself and nearly all of the other employees previously felt passionately. It's a shame as we used to be GREAT!
    -The mass exodus of long-term, top notch employees is mind-boggling. If we were even paid as much as Banfield, we would not be constantly and dangerouly short-staffed.

    Advice to Management

    Before you buy even one more hospital, buy plane tickets for some competent people and have them come REALLY LOOK at our hospital (not just from meetings in the conference room please.). Ask yourselves, would you would bring YOUR pet here ?

  8. "Receptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hesperia, CA
    Current Employee - Anonymous Employee in Hesperia, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at VCA full-time (More than 5 years)

    Pros

    Great employee discount, good medicine. Continued education and keeping current with new tools available is strongly encouraged.

    Cons

    Poor management, rules do not apply to all employees, standards do not apply to all customers. WHEN management is there they are rarely available. Ideas for improvement are NEVER investigated. No raises for many years.


  9. Helpful (1)

    "Payroll Specialist"

    StarStarStarStarStar
    Former Employee - Payroll Specialist in Los Angeles, CA
    Former Employee - Payroll Specialist in Los Angeles, CA

    I worked at VCA (More than 3 years)

    Pros

    The Pet insurance discounts. Free sodas, pay was okay not great or competitive. Parking is horrible. You can bring your pets to work.

    Cons

    The payroll dept needs a fresh start. Management is not open to new ideas and DOES not listen to the staff. High turnover in the dept. No room for promotion or advancement.

    Advice to Management

    HIRE NEW MANAGEMENT


  10. "VCA"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Chino, CA
    Current Employee - Anonymous Employee in Chino, CA

    I have been working at VCA (Less than a year)

    Pros

    You get to work with animals on a day to day basis and learn some really cool and interesting things about animals. If you work at an emergency hospital theres is a lot that can be learned.

    Cons

    Management in hospitals is laking respectability, There is no room for career advancement


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