VFS Global Services Pvt. Limited Reviews | Glassdoor

VFS Global Services Pvt. Limited Reviews

Updated July 24, 2017
86 reviews

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2.8
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Approve of CEO
VFS Global Services Pvt. Limited CEO Zubin Jal Karkaria
Zubin Jal Karkaria
32 Ratings

86 Employee Reviews

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Pros
  • Since they are spread globally there is a good opportunity for travel, work life balance(depends on the department) (in 4 reviews)

  • No-Pressure' Work Culture, Excellent Business Model (in 5 reviews)

Cons
  • Low salary and dress code (black or navy pants and white blouse) (in 3 reviews)

  • If there is a slight chance to get promoted you need to wait at least two years or more but almost no one wants to stay there that long (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at VFS Global Services Pvt. Limited full-time (More than 5 years)

    Pros

    Friendly colleagues, ample of learning opportunities

    Cons

    Frequent change in senior management causing too many changes in process.

    Advice to Management

    Must revisit pay structure


  2. "Enrollement Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment/Biometrics Officer in Cambridge, MA
    Former Employee - Enrollment/Biometrics Officer in Cambridge, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at VFS Global Services Pvt. Limited full-time (Less than a year)

    Pros

    Small Office size, very international

    Cons

    They provide no help with IT issues, you are on your own. Everything constantly breaks down or expires and they won't fix it. Poor communication, bad location, no help with transportation, BAD management, they pay you late, and pay is very VERY low. Must have a lot of patience and no common sense to work here.

    Advice to Management

    Fix the IT issues, raise your pay, think of your employees and basically fix how your company runs.

  3. Helpful (1)

    "Former emoloyee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Global exposure and leader in this business

    Cons

    Skills aquired are not recognized in other industries. If you suck up to your bosses you go places or else you are stuck where you are for years on end. Very strong YES BOSS CULTURE. CEO uses abusive language and this has rubbed off on most senior managers. Employees are not cared for, no proper policies in place. Expats are distinguished between and a lot of favoritism.

    Advice to Management

    It's time to change, value your employees and Stop looking at monetary gains only. Treat employees fair; do not discriminate and give fair pay raises and promotions where due. Stop the abusive and BOSS culute break the Heirarchy and be humble. Hire some MBA's and pay them well so they can help you change things. Let go of your ego as you are insignificant globally.


  4. "Great Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Officer in Mumbai (India)
    Former Employee - Executive Officer in Mumbai (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at VFS Global Services Pvt. Limited full-time (More than a year)

    Pros

    Work life balance
    great for freshers

    Cons

    low pay
    sometimes you have to work on holidays


  5. "Work environment is good, but do not hope with increments and salary part(too low). For fresher's its good to on-board."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New Delhi (India)
    Former Employee - Anonymous Employee in New Delhi (India)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at VFS Global Services Pvt. Limited full-time (More than a year)

    Pros

    You work here as a family, with coordination that's make no pressure on a particular.

    Cons

    Timings are too worst, Salary is to low as compared to work.

    Advice to Management

    Please ensure the timings and the perks to employees, be upfront to employees not only to managerial level.


  6. "Good experience but limited opportunities to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Mumbai (India)
    Current Employee - Project Manager in Mumbai (India)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at VFS Global Services Pvt. Limited full-time (More than 3 years)

    Pros

    Flexible timings
    Job security
    Good work life balance
    Absence of minute monitoring of day to day tasks.
    Fast growing company.

    Cons

    Processes are not well defined.
    Inter departmental communication/ collaboration is difficult.
    Middle management is not focused and does not lead by example.
    Lack of clarity in growth prospects of an employee.
    Poor team bonding when it comes to performing as a team.

    Advice to Management

    Take constructive feedback from team.


  7. "MR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at VFS Global Services Pvt. Limited full-time

    Pros

    Nice working environment . 1st job to start with

    Cons

    Slow Growth else everything is good

  8. "Submission Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at VFS Global Services Pvt. Limited full-time

    Pros

    It was a very good place to work, great experience!!!

    Cons

    No cons at the that moment


  9. "Operations Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Officer in Ankara (Turkey)
    Former Employee - Operations Officer in Ankara (Turkey)

    I worked at VFS Global Services Pvt. Limited full-time (More than a year)

    Pros

    The biggest pros are nice colleagues and good working hours. I worked from 8 am to 4:30-5 pm. No work on weekends. 1 hour lunchbreak.

    Cons

    Low salary and dress code (black or navy pants and white blouse). At times the job can be quite stressfull, especially in high season when there are a lot of applicants and when you are dealing with difficult applicants.

    Advice to Management

    Pay more and don't schedule any meetings on Saturday mornings.


  10. "Horrible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at VFS Global Services Pvt. Limited full-time

    Pros

    Clean office with nice colleagues

    Cons

    I worked at VFS Singapore and managers allow staff to be verbally abused by visa applicants, telling us to suck it up and we have no protection from aggressive applicants whatsoever. Promotions are nonexistent and there was a case where HR offered a promotion to someone who was willing to retain their current pay instead of promoting a more senior person (to cut cost as they won't need to give increment). While I was working there, it was hard to take urgent leave even when a family member has passed on or is sick. This happened to a colleague of mine who's Brother in law passed away and our manager told her to come for work anyway. Managers were the fuel and fire when it comes to gossip and backbiting. There was also a very high rate of employee turnover with people quitting just after a week or two as they could not stand the working environment. Security was minimal with 2 elderly security guards at the entrance and they did not have the physical ability to stop any aggressive applicants at all. Overall, the workplace from hell. The only thing that kept me going was the good colleagues.

    Advice to Management

    Improve your HR skills and do better background checks. The many staff going in and out of the place in the span of every few weeks should be a red flag. And PROTECT THE STAFF from verbal abuse from applicants. Stop using them as a human shield while you sit in the office ignoring what happens outside.


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