VGM Group Reviews

Updated Apr 22, 2021

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3.3
53%
Recommend to a Friend
84%
Approve of CEO
VGM Group CEO Mike Mallaro
Mike Mallaro
6 Ratings
  1. 5.0
    Current Employee, less than 1 year

    Great Company

    Apr 14, 2021 - Patient Care Coordinator in Waterloo, IA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from home option. Management is still in communication with employees. Key focus on learning from mistakes. Energetic environment. Encourage getting to know your coworkers personally.

    Cons

    Nothing applicable to this topic.

    1 person found this review helpful
  2. 4.0
    Current Employee

    Good place

    Apr 22, 2021 - Lead Patient Coordinator in Waterloo, IA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good benefits pre-pandemic and family atmosphere

    Cons

    Stressful work environment, understaffed. Lower end pay

    Be the first to find this review helpful
  3. 4.0
    Former Employee

    Great Company

    Mar 1, 2021 - Patient Care Coordinator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    ESOP, Giving, lateral moves, innovative

    Cons

    Pay, strategy, one on one meetings

    Be the first to find this review helpful
  4. 3.0
    Current Employee

    Great Company

    Feb 18, 2021 - Intern in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Layed Back and co workers are helpful

    Cons

    The work is sometimes busy work

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  5. 3.0
    Current Employee, more than 1 year

    Company is great, management is not

    Jan 12, 2021 - PCC in Waterloo, IA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay, holidays off, family values, ESOP

    Cons

    Management, feel like you have no personal time

    Continue reading
    1 person found this review helpful
  6. 4.0
    Current Employee, more than 1 year

    Good environment

    Oct 13, 2020 - Patient Care Coordinator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Growing business and essential work and opportunities to work from home

    Cons

    Growing faster than they can staff

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  7. 3.0
    Former Employee

    Good company

    Nov 29, 2020 - PCC 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great work life balance for the most part.

    Cons

    The pay wasn’t enough to make ends meet.

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  8. 1.0
    Former Employee, less than 1 year

    Think twice

    May 30, 2020 - Patient Care Coordinator in Waterloo, IA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Heath insurance, remote options, PTO time off.

    Cons

    Everything else. Low pay, high stress. Too much work for one person to do. Sweat shop call center. I had anxiety attacks from the work load.

    Continue reading
    2 people found this review helpful
  9. 2.0
    Former Employee, more than 8 years

    Good company

    Oct 15, 2020 - Wellness Coordinator in Waterloo, IA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits are really good - ESOP

    Cons

    None. Good company to work for.

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  10. 2.0
    Former Employee, less than 1 year

    Frustrating

    May 10, 2020 - Anonymous Employee in Waterloo, IA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible work schedules, nice offices, on-site fitness center

    Cons

    VGM is a company full of irony and mixed messages. There are lots of really great people working at VGM- some of the nicest, hardest-working people. There are also a lot of middle/upper managers that should not be managing people. Most have moved into those positions simply because they have been there a long time, even if they don't have the soft skills needed for management. Some of these middle/upper managers don't have a handle on the day-to-day activities of their team, and worry more about saying/doing the right things to make the C-Suite happy. With everyone "managing" their own group/division, there seems to be little interest in working with other groups/divisions, creating an obvious undercurrent of competition between business units. This also makes overall company communications chaotic since nobody really knows what other groups/divisions are doing. It creates wasted time and duplicate work for departments that provide shared services. Ironically, the company has a long history of having a positive culture, but they've recently created a major culture "campaign" and now cram the the culture "principles" down everyone's throat- all company communication is oddly sprinkled with these references. Nothing kills a company like a forced culture. Even with this forced language to live the VGM principles, if you ask/talk too much about the company's proud past, you'll be labeled "too nostalgic" by the CEO and not forward-looking enough. Yet ironically, for a company constantly proclaiming that employees need to look forward and not dwell on the past, if you have any suggestions for new processes, methods, etc., you'll likely be told to forget it because: that's not how they've always done it/it will make someone mad/it could cause some political waves with another division... or some other similar excuse. Unfortunately, VGM was one of the most frustrating places I have ever worked because there is so much opportunity that is being wasted. Hopefully they can turn it around before the slippery slope becomes too difficult to overcome.

    Continue reading
    2 people found this review helpful
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