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    VITAS Healthcare Reviews

    Updated September 11, 2017
    453 reviews

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    Full-timePart-time
    2.7
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Nick Westfall
    32 Ratings

    453 Employee Reviews

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    Pros

    • Patients and families always come first (in 43 reviews)

    • Vitas has incredible history in the end-of-life and hospice and the healthcare industry (in 14 reviews)

    Cons

    • Unnecessary levels of stress-inducing micromanagement from upper management (in 31 reviews)

    • The office doesn't answer the phone for field staff very often so that leaves the (in 24 reviews)

    More Pros and Cons

    1. "Continuous Care Manager"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook

      I have been working at VITAS Healthcare full-time

      Pros

      Great team work and support from management

      Cons

      Hospice may be stressful at times

      Advice to Management

      Continue to support field and administrative staff

    2. "Nurse"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Columbus, OH
      Current Employee - Anonymous Employee in Columbus, OH
      Doesn't Recommend
      Positive Outlook
      No opinion of CEO

      I have been working at VITAS Healthcare full-time (Less than a year)

      Pros

      Decent pay, great coworkers; SW,HHAs, Chaplains, and docs. Direct or care

      Cons

      High caseload, very poor training, and upper management is not reliable or organized.

      Advice to Management

      Respect your employees and give training that is asked for and needed.
      Follow through with action. Not just repeated talking about solving a problem.

      3. Join the VITAS Healthcare team
      See Our Latest Jobs

    3. "RN Case Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Hospice RN Case Manager
      Former Employee - Hospice RN Case Manager
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at VITAS Healthcare full-time (More than a year)

      Pros

      Team members are professional and truly care about patients

      Cons

      Not enough staff for growing business; takes management too long to recognize problems and attempt to correct

      Advice to Management

      Listen to your field staff, they're the reason you are growing

    4. Helpful (4)

      "Caring clinical staff made it difficult to leave. Management style made it impossible to stay."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Chaplain in San Francisco, CA
      Former Employee - Chaplain in San Francisco, CA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at VITAS Healthcare full-time (More than 5 years)

      Pros

      Great clinical staff, varied work environment. Good colleagues who supported each other. In this type of work, you are privileged to meet some amazing people who have lived remarkable lives.

      Cons

      Unnecessary levels of stress-inducing micromanagement from upper management. The very high turnover rate is due in part to the field and administrative staff being bugged about "productivity numbers", with not enough support to meet those goals consistently. This is hospice care, but at times it felt like an assembly line. Not all of this is the fault of Vitas. The Medicare oversight and regulatory environment contributes to the stress by the way care is measured and reimbursed. Not everything can be reduced to a metric.

      Advice to Management

      Push back against CMS-broaden the definition of care planning, and for the love of God, give back the electronic charting to the field staff! This is 2017-you shouldn't be doing paperwork!

    5. "Changes needed!"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at VITAS Healthcare full-time

      Pros

      Excellent care of the patients

      Cons

      Don't make employees feel valuable to the company

    6. Helpful (1)

      "Wonderful to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Territory Representative in San Antonio, TX
      Current Employee - Territory Representative in San Antonio, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at VITAS Healthcare full-time (Less than a year)

      Pros

      VITAS has an amazing sales training and support team, the staff in San Antonio is top notch and works really well together. You also really have the ability to make your own success here. I enjoy working in a compassionate and sensitive environment, yet I am able to use my skills and only continue to better them day in and day out.

      You don't have to be an expert in healthcare to get an interview or job here, but VITAS will assist in developing you into an expert.

      Ability to make a difference in people's lives everyday.

      Cons

      The health insurance and 401k are not good at all. It would be nice to not have a high deductible plan. The 401k is a 25% match, which is the lowest I've heard of anywhere and to be completely vested it takes 4 years.

      No paid holidays- you have to use your PTO even for Christmas and Thanksgiving. 22 days PTO depending on your position and time starting with the company. Other companies have 9 or so paid holidays +, 18 + PTO days , but once you begin working here you will understand that in hospice it is difficult to really take days off and to be good at your job you need to be available most of the time.

      Advice to Management

      More corporate employee recognition for admissions and operations teams, as well as HHA aides. Work with SigmaCare for reps to be able to utilize a computer version of the program to input calls.

    7. Helpful (3)

      "Hillbilly Upper Management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Representative in Penns Creek, PA
      Current Employee - Sales Representative in Penns Creek, PA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at VITAS Healthcare full-time (Less than a year)

      Pros

      Vacation and Pto are reasonable.

      Cons

      Upper Management talks a good game, but do they really know what's going on in all territories. They have the stupidest people in Managent there. They have no idea what is going on and they don't care to know what is going on. All territories are not the same and they should be aware of this and try to help reps not belittle them.

      Advice to Management

      Know that all reps are working hard even the ones who may not be producing. They may be working even harder. Encourage don't cut down anyone. Instead of replacing reps constantly in territories and wasting the companies money. See what all the reps are doing. Go on a ride a long with all reps. No one is perfect including you.

    8. "Nurse"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at VITAS Healthcare full-time

      Pros

      Amount of PTO is good

      Cons

      Paper charting is excessive and time-consuming

    9. Helpful (5)

      "Dying = big business"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Chaplain in Philadelphia, PA
      Former Employee - Chaplain in Philadelphia, PA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at VITAS Healthcare full-time (More than a year)

      Pros

      caring co-workers, decent PTO, fulfilling work

      Cons

      low morale, high turnover, RNs and CNAs are incredibly stressed and overworked

      Advice to Management

      Honestly, when you make a big business out of end of life services, there's no winning. Nurses, chaplains, social workers and CNAs are held to ridiculous quotas, though when those quotas are not met, there are rarely repercussions. That's probably because turnover is so high, they can rarely afford lose anyone by firing them. Also, I know for a fact that CNAs on my former team hadn't gotten raises in YEARS. They make so little money already and work harder than almost anyone, and get no recognition.

      This is hard, emotionally draining work. Show your employees that you appreciate them.

    10. Helpful (2)

      "Cna/hha"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      No opinion of CEO

      I have been working at VITAS Healthcare full-time

      Pros

      Making your own work schedule and being either families one on one

      Cons

      Not enough staffing and pay could be better

      Advice to Management

      Take care of your employees with out them you wouldn't be anything

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