VMC Consulting Reviews | Glassdoor

VMC Consulting Reviews

Updated December 11, 2017
144 reviews

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2.8
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Juliana Su
17 Ratings

144 Employee Reviews

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Pros
  • Very lax work environment, nearly no punishment for violating company policies (in 6 reviews)

  • Nice people, good environment and flexible hours (in 5 reviews)

Cons
  • Upper management changed frequently (in 12 reviews)

  • Competitive work environment as the company only hires a limited number of full-time employees (in 6 reviews)

More Pros and Cons

  1. "Low Standards"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA Tester in Montreal, QC (Canada)
    Former Employee - QA Tester in Montreal, QC (Canada)
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at VMC Consulting full-time (More than 3 years)

    Pros

    -Good first job
    -Great place to obtain varied experience
    -Flexible for students
    -Good place to get entry into the industry
    -Excellent opportunity to network within the industry
    -Most colleagues are good people
    -Free coffee (arrived in 2015, was $0.25 prior)

    Cons

    -Awful place to build a career
    -Infrequent promotions/raises
    -Terrible hiring process results in a lot of poor-quality employees
    -Lackluster, disorganised HR department
    -Extremely poor wage compared to industry averages
    -Frequent unrealistic expectations
    -Abuse employees by utilising a lot of legal loopholes
    -Until recently, seemingly horrible management

    Advice to Management

    -Actually review tester complaints against project management
    -Stomp out the rampant harassment that permeates a lot of your long-term projects
    -Review the hiring process and implement basic standards, and stop advertising jobs on Kijiji


  2. "VMC is victim of parent company's bureaucracy."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice setting with good territorial views.

    Cons

    Not a progressive technology company.

  3. "Advisor Tier 1 iOS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tier I Advisor, IOS Tech Support in San Antonio, TX
    Former Employee - Tier I Advisor, IOS Tech Support in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at VMC Consulting full-time

    Pros

    Set overtime hours, pay weekly, good people to work for and with

    Cons

    I can say there aren't any.

    Advice to Management

    Just keep going like you are.


  4. "It's justs ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Engineer in Fargo, ND
    Current Employee - Support Engineer in Fargo, ND
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at VMC Consulting full-time (More than 3 years)

    Pros

    Flexible Schedule,
    Resume builder since you are working for a different company

    Cons

    Amount of work fluctuates drastically from hour to hour


  5. "Just don’t"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Player Support Specialist in Redmond, WA
    Former Employee - Player Support Specialist in Redmond, WA
    Disapproves of CEO

    I worked at VMC Consulting full-time (More than a year)

    Pros

    You might work for major game companies like Riot Games, Microsoft, Bethesda, and Nintendo to name a few.

    There are no other pros to working here, but I have to add more words.

    Cons

    Their campus is old and falling apart. They offer you no benefits whatsoever. Nothing. Everything is contracted, so your contracted employer has the added benefit of being hands off for everything but managing what you do day to day. So if you have a problem, they call the shots, but its actually VMC you deal with. There’s no employee assistance program. On multiple occasions I expressed to my managers that I was struggling with personal issues. It was affecting my work life, my personal life. I asked for HR or EAP. No HR manager was available, and there was no reference or assistance they could provide.

    The contracted positions often mention salaries between 40K and 60K a year. Don’t be fooled, this is entry level call center stuff. You’ll get $14 an hour with like 4 days off a year. They do the absolute bare minimum to make their margins as profitable in their contract agreements as possible.

    My contract employer disclosed to us that they originally wanted to provide us with $18 an hour, until the negotiations were complete and they discovered VMC sets a limitation to the salary that can be offered to entry level employees and contracted employees.

    Advice to Management

    I’m pretty sure it’s illegal not to have HR services available to your employees. Also, if they’re contracted, don’t treat them like they’re literal garbage to you.


  6. "Not bad place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at VMC Consulting part-time

    Pros

    Flexible hours. Good experience.

    Cons

    Never know when will be your next project


  7. "Business Development Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Associate in Redmond, WA
    Current Employee - Business Development Associate in Redmond, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at VMC Consulting full-time (More than a year)

    Pros

    Awesome coworkers. Innovative culture. Fun working environment

    Cons

    The internal process sometimes is long

  8. "Mac+ Senior Technical Support Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Support Advisor in Las Cruces, NM
    Current Employee - Senior Technical Support Advisor in Las Cruces, NM
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at VMC Consulting full-time (More than a year)

    Pros

    Great professional experience. In-depth It and troubleshooting knowledge.

    Cons

    Not much room for advancement.

    Advice to Management

    N/A


  9. Helpful (1)

    "Needs Management Overhaul. Again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Redmond, WA
    Current Employee - Manager in Redmond, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at VMC Consulting full-time (More than 5 years)

    Pros

    A paycheck. Decent work/life balance.

    Cons

    Management. Benefits are terrible, salary is low, morale is low, new management doesn't have a background in games or QA. Not enough space to list all of the cons.

    Advice to Management

    You haven't made any significant improvements since you took the reigns.


  10. "Advisor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    You start early you get out early.

    Cons

    Way too much information is given in a very short period of time for testing. Also I feel like we should have practice test with each other let people hear other people on the phone that have been working there for quite some time.

    Advice to Management

    My advice to management is to try to formulate a program where while in training they can listen to each other practice calls on not real people but do practice calls then look through the ilog


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