VOXX International Reviews | Glassdoor

VOXX International Reviews

9 reviews

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3.0
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VOXX International President, CEO, and Director Patrick M. Lavelle
Patrick M. Lavelle
6 Ratings

9 Employee Reviews

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  1. Helpful (5)

    "Wouldn't Recommend"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EDI IT Manager in Indianapolis, IN
    Former Employee - EDI IT Manager in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at VOXX International (More than 10 years)

    Pros

    Very family oriented/flexible. Good business opportunities/models. Great health insurance. Work atmosphere is good. Lots of clients to expand business to.

    Cons

    No room for advancement unless you work at HQ in New York. Buy up small companies then get rid of employees. People are unfriendly.

    Advice to Management

    Get rid of upper management on NY. All have been there over 20 years. You need fresh people.


  2. Helpful (3)

    "Mediocre"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant in Hauppauge, NY
    Former Employee - Assistant in Hauppauge, NY
    Negative Outlook
    Approves of CEO

    I worked at VOXX International full-time (More than 5 years)

    Pros

    Decent benefits, somewhat casual, some perks (Weight Watchers at Work, free flu shots, blood drives, smoking cessation programs, defensive driver programs, blood pressure/cholesterol screenings). Also, a primarily friendly staff. Lots of parties and celebrations including a Thanksgiving feast, fun holiday party, birthday cakes, Halloween costume contest, Ducks games, etc)

    Cons

    The title of my post says it all. All that is ever expected of the staff is mediocre work, so that is all they get. No one pushes themselves, probably because the pay is very low and bonuses are rare. The products are low end, so the employee discount is rarely used. Who needs aftermarket car stereos these days?? There is extreme favoritism here. So many staff members, from Presidents to VPs, to clerical and production, that are related in some way or another. Do they get special privileges and treatment? Absolutely. It's almost awkward that they can get away with so much.

    Advice to Management

    Definitely stop allowing family members to work in the same department, particularly with one overseeing the other. It makes for a tense and unfair work environment. Nepotism at its finest. Also, think about bumping up some salaries and providing more valuable feedback and training. Expect more of your employees and maybe they will work harder.


  3. Helpful (2)

    "Restful place before going to your second job. Easy work. Not challenging."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician in Hauppauge, NY
    Former Employee - Technician in Hauppauge, NY
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at VOXX International full-time (More than 8 years)

    Pros

    Low key work environment. Nice bosses, coworkers. The heating system works most days, but not so much in the repair department.

    Cons

    Working on hourly + incentive, not enough repair work due to sluggish retail sales. Lacking in positive communication, leadership, motivation by mgt & supervisors.

    Advice to Management

    Need more timely innovative consumer electonics products to be competitive in the market. In the meantime keep expanding, diversifying, and buying other companies to keep the stockholders happy...even if no company products are actually manufactured in the U.S. and there is not enough work to justify still having a repair department.


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  5. Helpful (6)

    "Audiovx, it's just a job"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Employee in Hauppauge, NY
    Former Employee - Employee in Hauppauge, NY
    No opinion of CEO

    Pros

    Decently sized company with a diverse group of employees.

    Cons

    Management not focused on their employees. It's a large company and you can get lost there pretty easily. They have reserved parking spots so if you are not a special person you have to park al lthe way in the back of the lot. And when it rains or snows it is really dangerous. Also they have a terrible lunchroom, it is dingy and it has an old TV in it that barely works. the bathrooms are really old and worn out, you would think they could spend a couple of bucks and fix it up a little bit, huh?

    Advice to Management

    Pay more attention to the little people


  6. "Company with potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good Infrastructure to work with in terms of products and brands

    Cons

    Segregated business units do not work together for the betterment of the company

    Advice to Management

    Utilize brands and products better to create new business segments


  7. Helpful (2)

    "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at VOXX International full-time

    Pros

    Good base salary, not too much work

    Cons

    No room for movement, no raise after 2 years

    Advice to Management

    Improve your company culture


  8. Helpful (2)

    "Good People Struggling to Right a Wayward Ship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at VOXX International full-time (More than 8 years)

    Pros

    There are a lot of good people with many years of experience working for Voxx and they have the capability to produce a good product - If the stars are all properly aligned. Partially due to, but also in spite of the regular downsizing that has taken place every year since 2007, there is a strong family atmosphere and culture-fit is a big thing there. If you fit in and can mostly get along with everyone, you should do fine. However, the potential for movement within the company - lateral or otherwise - is very low. The Indianapolis division (acquired from Thomson, Inc. in 2007) is very casual and it is a fairly comfortable place to work, although it is not extravagant or flashy in any way. Despite all the trials and tribulations, it can be a very fun place and the work has potential to be occasionally rewarding. Benefits have traditionally been fairly good though nothing too amazing. The medical plans are decent and in 2015 there was no spousal carve-out (although I suspect this will change very soon).

    Cons

    While there are many things I could point a finger at here, I will concentrate on some of the larger issues that led me to seek greener pastures:
    1.) There is a noticeable lack of effective leadership and direction from Upper Management. Simultaneously, these same Upper Management figures spend way too much time meddling in more mundane, day-to-day business activities and decision-making. Because the state of the business is so flimsy, they tend to stay too focused on short-term goals (make the month, quarter, year, etc.) rather than long-term direction of the business.
    2.) There is an increasing reliance on mercenary-like manufacturer's rep firms to achieve product placement and sales. The few Internal Territory Managers that are present are essentially babysitters for the rep firms.
    3.) Voxx's ERP systems and Supply Chain/Inventory Management practices are incredibly out-of-date and very often mismanaged resulting in a great deal of time spent discussing/arguing about aged/obsolete/excess inventory or the inability to meet a new set date for a customer because product was not ordered due to fear of sitting on "excess" inventory. This was never not an issue the entire time I worked for Voxx. 4.) Voxx has little bargaining power when it comes to negotiating with customers and suppliers. This can make it a very frustrating struggle to find any success stories. Don't get me wrong, there were some successes with a product or a customer, but they tended to be short-lived, too few-and-far-between and rarely capitalized upon.
    5.) Hallway Meetings: I can't recall how many times I found out about something where I should have been among the first to know, but only 2 or 3 people in the entire business knew about because they talked about it out in the hallway 3 weeks ago and it was never communicated properly to ALL pertinent contributors.
    6.) Silos. Not unusual in most companies, but it reached a breaking point when I began to see silos developing within departments that were already working in a silo.

    Finally, nepotism runs rampant in Voxx's upper ranks. As mentioned previously, there is very little room for movement within the company. It can and does happen on occasion, but it is usually the result of a role becoming available due to someone leaving. If you are good at your job, you can earn trust and respect, but you won't necessarily be rewarded with upward mobility or compensation.

    Advice to Management

    Invest in updating business systems to provide better, more intelligent tools to help make better decisions. Invest more in brand marketing. A change in leadership would probably serve well.


  9. Helpful (4)

    "There are some people that work there that don"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    Pros

    I have to say when something happens with family t hey help you to know end

    Cons

    Don't know how to take care of long time dedicated employees. Absolutely no movement. Human resources is the worst there

    Advice to Management

    They should have an undercover boss there to see the bull that the lower rank employees go through


  10. "work enviorment is great"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    Pros

    other employees make this work place a better place to work. my dept is a great dept, but needs better leadership

    Cons

    lack of communication from senior managment
    inablility to make decisions
    inablility to stick with policies

    Advice to Management

    communication is key


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