Recommend to a friend
VSP Vision Care Reviews
165 reviews
Filter
Filter
Approve of CEO
Kate Renwick-Espinosa
32 Ratings
Pros
"Good work/life balance, professional development" (in 12 reviews)
"Great benefits, medical dental & vision" (in 16 reviews)
Cons
"Supervisor Title is the same classification and salary band whether you manage a call center team, analyst team, or developer team" (in 8 reviews)
"Self-serving children occupy the upper management of this company" (in 8 reviews)
![VSP Vision Care Logo]()
"Lens pick"
StarStarStarStarStarI worked at VSP Vision Care full-time
Pros
Loved the people and the job. Made the biggest mistake leaving there
Cons
Pay could be better
VSP Vision Care 2018-11-14 05:41 PST![VSP Vision Care Logo]()
"Great company but Columbus office could use same focus"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookDisapproves of CEOI have been working at VSP Vision Care full-time (More than 5 years)
Pros
Great atmosphere, caring, good compensation and benefits
Cons
Not much in terms of development opportunities, regional offices not given same treatment
VSP Vision Care 2018-11-28 15:47 PSTHelpful (2)
![VSP Vision Care Logo]()
"NOT a good place to work"
StarStarStarStarStarDoesn't RecommendNegative OutlookDisapproves of CEOI worked at VSP Vision Care (More than 5 years)
Pros
None, zip, nada, zero, flaan
Cons
*Managers occupy their positions due to favors, nepotism, and scandal, and act without regard to ethics or decency.
*This place is lousy with sacred cows and affirmative action hires, mostly animals that take credit from those hard working.
*Salary employees are regularly exploited for hundreds of unpaid overtime every year.
*Supervisors who can be (molded, or brainwashed by management) and know the least about their business are promoted the quickest.Advice to Management
*Don't discriminate against health issues that your employees are struggling with.
*Stop promoting those that do not deserve it, it looks suspicions when the CEO resigns for "personal reasons' just after promoting a lady who then goes through a divorce at the same time and gets promoted.
*Drop the dead weight and outsource all technical aspects of this disaster.VSP Vision Care 2018-11-13 13:08 PSTHelpful (3)
![VSP Vision Care Logo]()
"Customer Service Representative"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendPositive OutlookI have been working at VSP Vision Care full-time
Pros
Great benefits, Cake Day once a month
Cons
Low wage, bad management, playing favorites, atrocious attendance policy, no room for advancement, no recognition
Advice to Management
Listen to your employees. Why is there such a high turnover in customer service? Get rid of stagnant managers. Offer flexibility in attendance policy such as allowing doctor's notes for unforseen absences.
VSP Vision Care 2018-10-09 20:03 PDT![VSP Vision Care Logo]()
"Great Place for a Full Time Employee"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI have been working at VSP Vision Care full-time (More than a year)
Pros
Employees are given great benefits and if you get a decent manager then the work environment is very pleasant.
Cons
Contractors are seen as very disposable and not a great percentage of them move on to FTE positions. They are treated very well, but just a high turnover.
VSP Vision Care 2018-09-22 18:23 PDTHelpful (2)
![VSP Vision Care Logo]()
"Service delivery"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI have been working at VSP Vision Care full-time (More than 3 years)
Pros
Profit sharing. Cake day once a month.
Cons
Customer service. 200 plus call holding not enough staff to handle.. supervisors are out on the street corner smoking. Vsp quantity over quality. What is a score card. No training about it.
Advice to Management
Learn to do something other than disciplinary action. Help your employees suceed.
VSP Vision Care 2018-09-08 07:02 PDTHelpful (1)
![VSP Vision Care Logo]()
"Great company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at VSP Vision Care full-time (More than 3 years)
Pros
They value their employees
Cons
Shift bids was the worst , everything else was awesome.
Advice to Management
Learn to get on the same page
VSP Vision Care 2018-08-20 18:58 PDT![VSP Vision Care Logo]()
"CSR"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookI have been working at VSP Vision Care full-time (Less than a year)
Pros
Vision benefits, lots of company perks
Cons
Depending on your position, strict policies.
VSP Vision Care 2018-09-05 15:17 PDT![VSP Vision Care Logo]()
"Great company"
StarStarStarStarStarI worked at VSP Vision Care full-time
Pros
Great benefits, medical dental & vision
Cons
Pay should be more for job
VSP Vision Care 2018-08-12 07:11 PDT![VSP Vision Care Logo]()
"Customer serice Representative"
StarStarStarStarStarI worked at VSP Vision Care full-time
Pros
Good benefits, great pay and no micro management.
Cons
Management, customers, time off, no room for advancement.
VSP Vision Care 2018-07-30 13:26 PDT
Join the VSP Vision Care team
This will replace the current featured review for targeted profile. Are you sure you want to replace it?
Are you sure you want to remove this review from being featured for targeted profile?
VSP Vision Care Response
seconds ago
Edit • Delete