VSP Vision Care Reviews | Glassdoor

VSP Vision Care Reviews

Updated January 13, 2018
149 reviews

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3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
VSP Vision Care President Kate Renwick-Espinosa
Kate Renwick-Espinosa
26 Ratings

149 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Great company and culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Processor in Rancho Cordova, CA
    Former Employee - Claims Processor in Rancho Cordova, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at VSP Vision Care full-time (More than 5 years)

    Pros

    Great culture, mission, and opportunities for advancement.

    Cons

    Agility in bringing innovation and upgrades to systems and processes.


  2. "Solid place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at VSP Vision Care full-time (More than 8 years)

    Pros

    Company cares for its employees and is a pleasant/rewarding place to work overall,

    Cons

    Organization lacks focus and prioritization at times, and moves slowly due to undue executive micromanagement from the IT/HR areas.

  3. "Optical Tech."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Optical Lab Technician in Folsom, CA
    Former Employee - Optical Lab Technician in Folsom, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at VSP Vision Care full-time (Less than a year)

    Pros

    Great colleagues & break room. Opportunities for overtime and cross training welcomed.

    Cons

    Low pay and repetitive. If warehouse or production is not for you, dont bother.

    Advice to Management

    Better training


  4. "Not bad for a call center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Columbus, OH
    Current Employee - Customer Service Representative in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at VSP Vision Care full-time (More than a year)

    Pros

    Good pay ...top notch benefits....great staff...lots of food...great work environment

    Cons

    Shift bid sucks...payroll hours are manually submitted by the employee on a timesheet and I don't see why this has not been upgraded with all the technology available today.


  5. "Maintenance viewpoint of operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maintenance Technician in Folsom, CA
    Former Employee - Maintenance Technician in Folsom, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at VSP Vision Care (More than a year)

    Pros

    The family feeling between our shift employees was great. Everyone was looking out for each other.

    Cons

    Upper management did not always understand our groups value to the overall benefit of the company.

    Advice to Management

    Listen to all of the employees, regardless of their position for their input to operational activities.


  6. Helpful (1)

    "No understanding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at VSP Vision Care full-time

    Pros

    It use to be a fun place for CSR's

    Cons

    They have no sense of what it is to have a family and other's at home to take care of . As far as they see it you work for them 24/7 and anything else that happens in your personal life doesn't matter to them. Nor should it matter to you.

    Advice to Management

    Be Kinder and more understanding to the people who work for you.


  7. Helpful (1)

    "optical technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Optical Lab Technician in Lockbourne, OH
    Current Employee - Optical Lab Technician in Lockbourne, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at VSP Vision Care full-time (More than 3 years)

    Pros

    Benefits are good so far as health benefits are concerned. Some years you will get a bonus.

    Cons

    Bonus, if you do get one is in March. The manufacturing floor is dirty, some managers are not that skilled at their jobs, hardly ever promote and the pay is not great.

    Advice to Management

    Get new management or change your thinking.

  8. "Customer Service Rep"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at VSP Vision Care full-time

    Pros

    Shift differential For later shifts or business needs

    Cons

    Open to late until 11p

    Advice to Management

    none that I need to give


  9. Helpful (2)

    "VSP"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The benefits package is nice

    Cons

    The salaries are lower than most employers in general area


  10. Helpful (2)

    "Great company, great culture @ Rancho Cordova"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rancho Cordova, CA
    Former Employee - Anonymous Employee in Rancho Cordova, CA

    I worked at VSP Vision Care (More than a year)

    Pros

    VSP has a highly professional workplace culture that doesn't stifle creativity.

    Cons

    A sense that personal contributions are overlooked - because the org is so large, can be difficult to feel as though you are a part of the team.

    Advice to Management

    Focus on fostering a sense of project ownership among employees


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