VW Credit Reviews | Glassdoor

VW Credit Reviews

Updated Mar 9, 2020

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3.0
58%
Recommend to a Friend
74%
Approve of CEO
VW Credit President and CEO Horst Meima
Horst Meima
21 Ratings
Pros
  • "Great employees overall and great benefits(in 10 reviews)

  • "Employee focused culture, employee lease program, 401k and pension(in 7 reviews)

Cons
More Pros and Cons
  1. Featured Review

    "Great employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at VW Credit full-time for more than 10 years

    Pros

    Employee engagement, excellent training and development programs, continuous improvement

    Cons

    Complexity in process of internal growth.

    Continue reading
    VW Credit2019-08-28
  2. "Great job great support system and coworkers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Hillsboro, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at VW Credit full-time for more than a year

    Pros

    Pay &Benefits, supportive management advancement

    Cons

    Back office lead times to long.

    Continue reading
    VW Credit2019-05-21
  3. "Team makes or breaks the job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Approves of CEO

    I have been working at VW Credit full-time

    Pros

    Decent leased car benefits available

    Cons

    Really outdated technology, reactive not proactive

    VW Credit2020-03-09
  4. "Funding Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mutual Fund Representative in Libertyville, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at VW Credit full-time for more than a year

    Pros

    If you get hired on you can lease a vehicle

    Cons

    So many to list. Extremely toxic working environment. If you socialize then you talk too much. If you keep your head down and work you are penalized for being antisocial. There's people there that non stop talk all day long becoming disruptive but nothing is done about them. Management has been known to bring up gossip about other workers in your one on one's. Asking people their thoughts on certain people. The amount of bullying from a certain Supervisor is overwhelming. It's actually harassment. The only way to get hired on is if you participate in bullying others and you are constantly telling on people. The credit department rarely has enough work to keep busy so they become loud, unruly and disruptive. A lot of inappropriate conversations. It's impossible to just work and mind your own business because someone is always stalking you.

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    VW Credit2020-03-02
  5. Helpful (3)

    "Horrible for mental health"

    StarStarStarStarStar
     

    I worked at VW Credit

    Pros

    Zero. I have to write 5 words so here they are. There are no pros.

    Cons

    Toxic office politics. This place doesn’t even deserve one star. Be prepared to be humiliated in front of the entire floor. Be prepared to be treated poorly by management. Stop taking every employee benefit away. Stop requiring people to do amounts of work that are humanly impossible then being upset when unattainable goals are not met. You are forcing out every single one of your good employees. You need to pay employees what they are worth. And make sure that your managers don’t publicly humiliate employees over and over. Your employees make suicide jokes on the floor daily.

    VW Credit2020-02-06
  6. Helpful (1)

    "More cons than pros"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Herndon, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at VW Credit full-time for more than a year

    Pros

    Employee/family lease program; Perks; the Herndon HQ office has the potential for high employee visibility due to smaller facilities/close proximity to C-level leaders.

    Cons

    Highly political environment with heavy influence from Germany on operations and employee headcount. There’s a strong emphasis on Digital- so that may be a safe space- but the culture overall is very bureaucratic without much room for growth. High employee turnover. The company is also sorely lacking from a diversity perspective. As many companies have women/diverse leadership in the upper ranks, from an outsiders perspective it would seem VW Credit looks to meet targets vs hiring for diverse perspectives. Additionally, HR is literally two people. For a company of this size, that’s inefficient—HR is highly bureaucratic and seems to have more say in day-to-day activities than HR at a typical organization. “Policies” or standards are not consistently applied through the company.

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    VW Credit2019-10-04
  7. "A great stepping stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Specialist in Herndon, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at VW Credit full-time for more than a year

    Pros

    The team is fantastic, from the service centers to our leadership team.

    Cons

    There's no investment in employee growth.

    Continue reading
    VW Credit2019-07-23
  8. Helpful (2)

    "Hope for the future but currently disorganized with high turnover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CX Consultant in Hillsboro, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at VW Credit full-time for more than 5 years

    Pros

    Employee Leasing Program Management gives you a lot of face time Many committees to give you a voice and a hand in shaping the company

    Cons

    Political, its not what you know its who you know Inconsistent knowledge base and frustrating CRM Even though you have face time with leadership changes are slow to be implemented and have to be approved through many unnecessary channels

    Continue reading
    VW Credit2019-07-02
  9. Helpful (5)

    "Been here for awhile.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Herndon, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at VW Credit full-time for more than 3 years

    Pros

    People seem nice If you like cars, you get to rotate car leases

    Cons

    Don’t let the nice environment fool you. Car sales are down, management doesn’t know what the hell they need to do to move forward and try to defend their same processes, and no one seems to know how to implement technology. Correction, the company is trying to keep costs from getting higher and they don’t trust the IT staff to make things happen and that’s because they don’t know how to retain talent, aka paying the right salaries. That said, they expect the accountants to make the transitions and lead the conversations which doesn’t make any sense because a lot of these people don’t know anything about technology or data structures to understand the actual implementation. They just think oh I get the concept so this should equal this based off accounting standards, but you’re talking about converting system processes involving millions of accounts for a company so “leadership” thinks hey let’s just hire cheaper guys and have them take over some of the responsibilities. HA! Kind of shows the struggles of the company if you can’t pay the right resources, right? And this is coming from someone outside of IT. Over the years, no conversion or implementing new process was a success despite them saying they “completed” it in their objectives. It takes the company YEARS to actually fully finish a project because they do not let the IT ppl have the full control over the jobs they’re supposed to do. And the company argues that things are better than how processes were done before. That doesn’t mean much if the past was never efficient to begin with. Un-freaking-believable

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    VW Credit2019-08-05
  10. Helpful (1)

    "Stepping Stone to Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Experience Consultant in Hillsboro, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at VW Credit full-time for more than 3 years

    Pros

    Small team with a driven leader Opportunity to grow into a leadership role Ample training opportunities Employee lease program

    Cons

    Difficult to schedule time off Limited shifts available

    Continue reading
    VW Credit2019-05-29
Found 90 reviews