VWR Reviews | Glassdoor

VWR Reviews

Updated April 26, 2017
374 reviews

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Full-time Part-time

374 Employee Reviews

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Pros
Cons
  • Communication gaps in upper management, affecting lower levels adversely (in 13 reviews)

  • Micro Management, needs work on work-life balance (in 6 reviews)

More Pros and Cons

  1. "Great Company to Work For"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Procurement Specialist in Radnor, PA
    Current Employee - Procurement Specialist in Radnor, PA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Positive atmosphere, no micro-managing, great benefits, wellness focused.

    Cons

    I think the only con is the location; it is located in a pricy area so it is difficult to live very close.


  2. "Category Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Category Manager in Rochester, NY
    Former Employee - Category Manager in Rochester, NY
    Recommends
    Positive Outlook

    I worked at VWR full-time (More than 10 years)

    Pros

    Fun products, and the people you get to know

    Cons

    a very corporate driven company, used to be about the people, now its about the investors

    Advice to Management

    don't forget about who got you where you are


  3. Helpful (1)

    "Could be worse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inventory Coordinator in Phoenixville, PA
    Current Employee - Inventory Coordinator in Phoenixville, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at VWR (More than a year)

    Pros

    Steady schedule which allows for good work-life balance. Salary is on par with others within the biotech industry.

    Cons

    Company tends to be a little behind the curve on innovating. Advancing your career here is a bit more difficult than it should be.

    Advice to Management

    Be more open to the voices within your company. There are those who have ideas but are not sharing because they feel that management can be tone deaf.


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  5. Helpful (3)

    "Contract Administrator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coordinator, Contract Administrator in Suwanee, GA
    Former Employee - Coordinator, Contract Administrator in Suwanee, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at VWR (More than 8 years)

    Pros

    My department fell under Corporate and NOT operations. I was not micro managed. The pay was nice the benefits where good.

    Cons

    If you report fall under operations. Pray because if you where not apart of the reindeer games / in good with the politicians of the call center you could never advance within this company. It's all about who you know and who does or does not like you. If you enjoy being watched, being micro managed or being monitored during your shift then this is the perfect company to work for.

    Advice to Management

    Your not running a state prison.


  6. "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Batavia, IL
    Current Employee - Anonymous Employee in Batavia, IL
    Recommends
    Positive Outlook

    I have been working at VWR full-time (Less than a year)

    Pros

    Lots of support from associates and management. True team sprit. Excellent product and procedure training.

    Cons

    Lots of micro managing. Every call is monitored. Due to high call volume, call time is critical. If you have a personality, you cannot show it on the phone to the customer. Need to be a robot.


  7. "Sales Rep Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Auburn, AL
    Former Employee - Sales in Auburn, AL

    I worked at VWR (Less than a year)

    Pros

    All my coworkers were very helpful. I was given a lot of freedom, I could basically work as much as I could/wanted.

    Cons

    They went public and were not looking for another sales rep in my area so I was not able to continue working with them in the area I was living.


  8. "TECHNICIAN"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician in Wayne, PA
    Former Employee - Technician in Wayne, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at VWR (More than 8 years)

    Pros

    Not much services for this particular region of the country.

    Cons

    None! Wished that the aparent company Abbott Vascular/Laboratories in Temecula would have keep the contract with us VWR for the services that were offered.


  9. Helpful (4)

    "Do your research and ask questions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Cambridge, MA
    Former Employee - Team Leader in Cambridge, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at VWR full-time (Less than a year)

    Pros

    You receive a cell phone and computer when you start working for them and when you work at customer sites you get their benefits.

    Cons

    I unfortunately do not have much by way of the positive things to say about actually working for VWR. The job was not clear to me when I was hired. It actually changed multiple times in the course of the interview process. By the time I got here I was so confused to what my position was. Their benefits are terrible, from their health insurance to their commuter benefits I was again told one thing and then another thing happened. Management was so messed up that they had little direction. THEN when I finally felt comfortable in my role my manager decided that she didn't like me and therefore made my life miserable at work.

    Advice to Management

    Maybe get to know your employees and get your stories straight before you tell something to a person.


  10. Helpful (1)

    "Information Services Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern in Meadowbrook, PA
    Current Employee - Intern in Meadowbrook, PA
    Recommends

    I have been working at VWR (Less than a year)

    Pros

    Great people!
    Schedule is up to your discretion as long as you put in your 40 hours and do your work. I absolutely love working here. Everyone works as a team.

    Cons

    Lack of funding because they want to save money, so there is a battle between which projects get funded first and which get put off. Some of the hardware and software is in need of upgrading but wont be upgraded till broken because they dont want to waste money.

    Advice to Management

    Do not be afraid to empty your pockets to upgrade some of the equipment


  11. Helpful (1)

    "A lot of expectations with little pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CUSTOMER CARE EXPERT in Bridgeport, NJ
    Current Employee - CUSTOMER CARE EXPERT in Bridgeport, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at VWR full-time (Less than a year)

    Pros

    401k match. Various benefits and discounts such as wellness/gym membership, pet insurance, tuition reimbursement (after one year of employment and must maintain employment for 2 more years), cellular service. Recognition awards make you feel like you've accomplished something. If you do what you're supposed to do, you can succeed and be presented with new responsibilities.

    Cons

    Handle 50-60 calls per day during the peak months in the standard phone que (very overwhelming for those first starting out in a call center). The overall attitude is negative among co-workers. Tedious non-stop work. The quality monitoring process is built for failure as you are allotted virtually no mistakes (if you ask a customer to repeat their name you will get marked off, if you misspell a word in the notes of an order you will get marked off). Responsibilities continue to increase. SAP is a royal pain and very buggy. Pay is very low. Supervisors have several meetings/conference calls per week which makes them virtually inaccessible the majority of the day, causing workers to be forced to make decisions that are above their pay grade. If you aren't a teachers pet in regards to your relationship with your supervisor, you will get no where.

    Advice to Management

    Be more in touch with what goes on at the lower level. Realize that workers are often overworked and under appreciated which leads to high call outs, negative attitudes, and turnover.


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