Vacation Village Resorts Travel Coordinator Reviews | Glassdoor

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Vacation Village Resorts Travel Coordinator Reviews

Updated Dec 7, 2016

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4.0
StarStarStarStarStar
100%
Recommend to a Friend
Vacation Village Resorts CEO Rebecca Foster (no image)
Rebecca Foster
0 Ratings
  1. "Fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Travel Coordinator in Newport News, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Vacation Village Resorts for less than a year

    Pros

    I liked working there because although there was a dress code, you could wear comfortable clothes because it is a phone center.

    Cons

    Breaks were over before you know it. However, they don't have to give breaks due to the hours in the shift but they do.

    Advice to Management

    Keep motivating the travel coordinators with encouragement and helpful tips. That really helps especially when dealing with someone who isn't happy on the other end of the phone.

    Vacation Village Resorts2016-10-08
  2. "$$$"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Travel Coordinator in Hampton, VA
    Recommends
    Positive Outlook

    I worked at Vacation Village Resorts for more than a year

    Pros

    If you are great at sales this job is absolutely one of the best in this area. Money minded individuals with a knack for sales will thrive in this relatively laid back call center environment. Competion is defiantly a motivator to" GET MONEY " so bring your A game. The supervisors are phenomenal and will support you 100% but there's no tolerance for slackers. Attendance is almost as important as your sales so be... there on time. It's only 20-25 hours a week, but if you can sell sell sell your check will reflect it. Only job I know of that you can make 40k plus per year part time.

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    Cons

    Management is more interested in the money that comes in the door V/S hiring, developing and retaining good employees. You are replaceable no matter what there is someone always available to take your SEAT and they make sure you know it. Professionalism is lacking in most but not all unfortunately they are the ones who leave or the few who wish they could.

    Advice to Management

    Some employees really do enjoy working there try to retain valued employees through enforcing policy and procedures.Mentoring and training to increase value and loyality. Promote. This will reduce turn over and increase your success as a center. Leave a legacy not a vacancy. It would be nice to see this center open even after you are gone.

    Vacation Village Resorts2016-12-07
Found 2 reviews