Vacations To Go Reviews | Glassdoor

Vacations To Go Reviews

Updated September 14, 2017
114 reviews

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3.8
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R Alan Fox
71 Ratings

114 Employee Reviews

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Pros
  • Great travel perks and potential to make good money (in 10 reviews)

  • Travel agents can make a lot of money if they work more than 40 hours a week, no cold calling which is a plus for inside sales (in 10 reviews)

Cons
  • Biggest con is that agents were not set up for success from upper management (in 11 reviews)

  • 100% commission based but even if you make the sale your earnings are never guaranteed (in 10 reviews)

More Pros and Cons

  1. Helpful (1)

    "Cruise agent in training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cruise Agent In Training in Houston, TX
    Current Employee - Cruise Agent In Training in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vacations To Go full-time (Less than a year)

    Pros

    So far they have been amazing. The leaders in the company clearly love their jobs and want you to succeed. Mason is a hilarious and patient trainer, Jojo, Robert, Mani and the rest of the trainers are clearly a cut above so many of the trainers I've encountered in the past at other companies. Thain and the lovely Addison are so passionate about VTG. They sold me on this career with the way they carry themselves. They called us during the hurricane to see if we needed anything, food, assistance, etc... This from a company we just joined. I've worked other jobs for YEARS and never got this kind of attention.
     They've even fed us twice a day since returning from the hurricane. Actual food too, Escalante's, Canes, Chic-fil-a, Chaco's......

    Cons

    So far none. I guess the only negative I can see is that I gained 4 lbs this week!

    Advice to Management

    Keep doing what your doing!


  2. "Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Agent in Houston, TX
    Former Employee - Agent in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Vacations To Go full-time (More than 8 years)

    Pros

    Leader in industry. Pay is only once a month, but is dependable.

    Cons

    Limited income potential, have to work a lot of money to make 50K. Uncontrollable factors like weather affects your earnings potential. You required to work horrible shifts for the first 3 years.

    Advice to Management

    Get someone with solid sales experience to train and coach agents. Robert Baker has the management capacity of a sloth.

  3. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cruise Counselor in Houston, TX
    Former Employee - Cruise Counselor in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Vacations To Go full-time (More than a year)

    Pros

    Great pay for the job
    Fun Environment
    Laid Back
    Company Sponsored Lunches/Snacks
    Lots of Vacation Days can be Earned
    Great Coworkers
    Limitless Possibilities for Income

    Cons

    Most shifts have no weekends and the few that do are late hours, but they are working on that

    Advice to Management

    N/A


  4. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Houston, TX
    Current Employee - Sales Representative in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vacations To Go full-time (More than 10 years)

    Pros

    Best company I ever worked for.

    Cons

    None I have been here for almost 11 yrs. Love it.

    Vacations To Go Response

    Jul 13, 2017 – Human Resources

    Thanks for your review! We are so happy to know that you love working at Vacations To Go and consider it to be the best place you’ve ever worked. We sincerely appreciate the service you have given to... More


  5. "Nice Job But Room for improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Travel Agent in Houston, TX
    Current Employee - Travel Agent in Houston, TX
    Recommends
    Neutral Outlook

    I have been working at Vacations To Go full-time (More than 8 years)

    Pros

    Flexible Hours, Supervisors do not micro-manage. Lots of vacation incentives.

    Cons

    Salary is tied to many factors beyond your control.

    Advice to Management

    Fix your intranet as it has many bugs in the system and getting worse each day

    Vacations To Go Response

    May 24, 2017 – Human Resources

    Thank you for your feedback! We are always looking for ways to improve and some of our most valuable feedback comes from our current employees, especially those with such tenure. We are pleased to... More


  6. "Fun atmosphere for a while, but you can get burnt out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Vacations To Go full-time

    Pros

    Fun atmosphere, free or reduced travel perks

    Cons

    100% commission, it can become monotonous, managers are former sales people who couldn't sell but had good customer service records

    Advice to Management

    n/a


  7. Helpful (5)

    "4 months of training is a SCAM!"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Cruise Consultant in Houston, TX
    Former Employee - Personal Cruise Consultant in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vacations To Go full-time (Less than a year)

    Pros

    None I can think of!

    Cons

    They throw so much at you in a 2 week period that no one can retain 10% of the training. Then they expect you to be ready to get out of training in a month not 4 months. The 4 month training period is told to you over and over. They also tell you that they are going to help you until you understand the process. That is a LIE! They fired me after 4 weeks. They treat their employees like dirt. I got nothing but a real good lesson about not ever wasting my time again. They appear so caring and then you find out that is just a front!

    Advice to Management

    Not everyone learns at the same rate. That doesn't mean they won't turn out to be a Valued Employee. Stop treating employees like the are expendable. You should really hear what your employees think of the Management there. They call you the Click and they say you rule with an Iron Fist! I can attest to that! I'm very displeased and ashamed I even consider VTG.

    Vacations To Go Response

    Apr 7, 2017 – Human Resources

    Thank you for your feedback. I am very sorry to hear that your time at Vacations To Go was such a disappointment.

    We want every new travel counselor to be successful and graduate from training... More

  8. Helpful (4)

    "Travel Counselor"

    StarStarStarStarStar
    Current Employee - Travel Counselor in Houston, TX
    Current Employee - Travel Counselor in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vacations To Go full-time (More than 3 years)

    Pros

    Friendly environment, one of the best kept secrets out there for a sales job. Amazing earning potential, and yes you can make $100k+ your first year!

    Cons

    Team manager and directors really have no say or any authority! If you are a top producer there really is no benefit other than the money as the ALL-STARS stay the same so they don't have to shift schedules around. It's very political at this company!

    Advice to Management

    Reward the ones who are making your paychecks and not the ones at the bottom of the barrel!


  9. Helpful (6)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Houston, TX
    Current Employee - Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vacations To Go (More than 5 years)

    Pros

    I've been with VTG for 7 years and this is by far the best company I've ever worked for! Great employees from the Owner all the way to the agents.

    Cons

    Can't think of a bad thing that I could say about Vacations To Go. They are great in everything they do.

    Advice to Management

    Keep up the great work! You guys are amazing and have changed my life for the better.


  10. Helpful (3)

    "Decent place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vacations To Go full-time (More than 5 years)

    Pros

    Casual work environment, uncapped commissions. You have to put in your 40 hours, but if you want to really make money you can work as much as you want.

    Cons

    They get you in the door by talking about making a 6 figure income. It is possible, but only a select few actually do it. Those that do usually burn themselves about after a year or two. I bet the average sales person there probably makes about $50k a year. They have a very high turnover the place is a revolving door.

    Advice to Management

    Be more realistic in the hiring process


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