Vacations To Go Reviews | Glassdoor

Vacations To Go Reviews

Updated September 14, 2017
114 reviews

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114 Employee Reviews

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Pros
  • Great travel perks and potential to make good money (in 10 reviews)

  • Travel agents can make a lot of money if they work more than 40 hours a week, no cold calling which is a plus for inside sales (in 10 reviews)

Cons
  • Biggest con is that agents were not set up for success from upper management (in 11 reviews)

  • 100% commission based but even if you make the sale your earnings are never guaranteed (in 10 reviews)

More Pros and Cons

  1. Helpful (5)

    "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Travel Counselor in Houston, TX
    Current Employee - Travel Counselor in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vacations To Go full-time (More than 10 years)

    Pros

    I have worked at Vacations To Go for over 10 years and the experience has been great and rewarding. I was hesitant to take a commission sales job but was glad I gave it a chance. Management does a great job of keeping leads coming in (instead of cold calling). The employees and management are all easy to get a long with. I wouldn't trade this job in for anything else. Who can say no to free and discounted vacations which are provided to all the employees.

    Cons

    The assigned hours/schedule when I started was not the best. I had to work weekends or I could have chosen a late evening shift. After some time, I was offered a Monday to Friday shift. It does take time to get a favorable schedule, although if you are a top producer, you can become an All-star and pick the hours you want to work.

    Advice to Management

    Keep listening to the employees and continue having great company functions like the picnics and Christmas parties.


  2. Helpful (4)

    "Great Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vacations To Go full-time

    Pros

    If you are in sales Vacations To Go is a great company to work for. As we all know when working in sales product is important, is there a high level of desire and/or need, which travel has. I find travel to be a very interesting industry – which is an added plus.
     But just as important to what you are selling is working for a company that respects and supports their sales staff, do they provide a platform for success and opportunity, which Vacations To Go does. No cold calling and an abundance of pre qualified customers. You can’t beat it. In addition the company has a strong training and support staff, the best in the industry. Another bonus is their strong relationship with suppliers.
    The financial compensation is up there and impressive, the income possibilities have a high ceiling - work smart while in the office and the financial rewards are defiantly there – actually outstanding. Out of 1 – 5 stars, I give Vacations To Go 5 stars.

    Cons

    When you first start the schedule might not be what you are expecting but if you give it time is works itself out.

    Advice to Management

    Always keep up the company's positive outlook and looking for the best ways to promote. Plus continue to support your employees.

  3. Helpful (3)

    "You get out what you put in"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vacations To Go full-time

    Pros

    No cold calling and warm leads. You can work extra to earn more if you want to. Fun product.

    Cons

    The hours can take some getting used to.

    Advice to Management

    Keep it up.


  4. Helpful (5)

    "Excellent!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Manager in Houston, TX
    Current Employee - Team Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vacations To Go (More than a year)

    Pros

    -Awesome company culture!
    -Free vacations!
    -Consistent schedule!
    -Upper management is great to work with! Very open and willing to listen!
    -Huge earning potential
    -Inbound leads!

    Cons

    -Nights and weekends
    -I can't think of anything else!

    Advice to Management

    Keep up the great work!


  5. "Okay company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Houston, TX
    Former Employee - Sales Representative in Houston, TX

    Pros

    Good schedules, win prizes and trips

    Cons

    Average pay, long hours and no paid vacations.


  6. Helpful (8)

    "Cruise sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cruise Agent in Houston, TX
    Former Employee - Cruise Agent in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nothing positive about working for this company. It is a scam.

    Cons

    This company is a scam. They have almost 100% turnover within the first year of employment. Earning opportunity is grossly overstated, and job security is non existent. Their advertising is very misleading. Do not waste your time with this company.

    Advice to Management

    Stop scamming people. Be honest with expectations, get to know your employees and eliminate the revolving door.

    Vacations To Go Response

    Feb 9, 2017 – Human Resources

    Thank you for your feedback. We are sorry to hear that your experience at Vacations To Go left you feeling mislead. We appreciate your feedback and can certainly understand that this sales position... More


  7. Helpful (7)

    "Not what I expected it to be."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Travel Counselor in Houston, TX
    Former Employee - Travel Counselor in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vacations To Go full-time (Less than a year)

    Pros

    Some decent managers, paid training, insurance and 401K available.... good hours during training. Get to talk to people from all around the world, booking their cruises.

    Cons

    The worst training I have ever gone through in my career. Too much to learn and they expect you to be perfect and know the one and outs of all the cruise line booking engines. Too many sales promotions, leads to confusion and room for error; therefore promising your clients something, them not getting it, and then having to pay a portion of the error out of pocket.

    Getting paid once a month is HORRIBLE. Working on straight commission is HORRIBLE. They micromanage your time off, hours worked, and vacation time. They don't pay you a salary, so some flexibility would have been great.

    UN-MOTIVATING!!! No one motivates you to work there. Managers don't come checking on the sales teams... no weekly emails with sales accomplishments. Directors or above don't come around checking on the hard working sales team. Never saw the President/CEO/Owner making rounds on busy sales days (like Cyber Monday, etc).

    Metrics: the management needs to understand that NO ONE IS PERFECT (or excellent in that matter). Surveys are SUBJECTIVE. Not everyone thinks every little detail is "excellent". One walks on egg shells not knowing if they will still have a job because of a "poor" or mediocre survey. Guess what? Things happen, guests go through things and take it out on the agent. Take those surveys and learn from them, but don't judge an agent because of mediocre surveys.

    Commission: 25%. Sure. It sounds great. But you have to work A LOT to make money. I don't understand how someone can survive and live happily working there. You get paid on final payment, so if the cruise is more than three months out - you don't see a dollar. Plus, you lose all that future earnings potential if you leave or get fired, therefore the company now doesn't have to pay you on your hard work.

    The office itself is dirty, toilet seats disgusting in the restrooms, break rooms dirty, carpets dirty, desks broken, cubicle walls dirty and/or broken... constant smell of sewage or other on the different floors...

    Overall - HR isn't there for you. Managers aren't there for you. No one is. It's an unfriendly environment, no team work, too many chiefs doing absolutely nothing.

    I feel that I wasted my talent working there. With the knowledge and background I have in the cruise industry, no one cared and didn't value me. Never a thank you or a "great" job. The stress level was extremely high, very hard work with long hours, and the return was minimal.

    Advice to Management

    Training program is AWFUL! Learn how to motivate your teams!!! Also, listen to those agents that came from high sales careers in the cruise line business or elsewhere - they may have some good feedback.

    Vacations To Go Response

    Feb 9, 2017 – Human Resources

    We are sorry to hear that your time here wasn’t what you expected. Selling vacations is a new industry for many people and there is a learning curve. It’s a challenging position with lots of... More

  8. Helpful (5)

    "If you're ok with 75/25 split"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Agent in Houston, TX
    Former Employee - Agent in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Vacations To Go full-time (More than a year)

    Pros

    The dress code is casual and even more casual on the weekends. Occasionally you'll get a chance at gift cards.

    Cons

    Not flexible hours. Work holidays unless you've been there 4+ years. 75/25 split is horrible. No opportunities for advancement. Once you leave they take what you have on deposit and give 25 to another agent per booking and they keep the rest.

    Advice to Management

    Flexible hours to compensate for the little commission agent's already receive.

    Vacations To Go Response

    Feb 9, 2017 – Human Resources

    Thanks for your feedback. I’m very sorry to hear that you were unhappy with your schedule and our compensation plan. As with most companies, the best schedules are given to those employees with the... More


  9. Helpful (8)

    "Travel Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Travel Counselor in Houston, TX
    Current Employee - Travel Counselor in Houston, TX
    Recommends
    Neutral Outlook

    I have been working at Vacations To Go full-time (Less than a year)

    Pros

    Starting 6 month salary with option to go straight commission. Low stress. Supposed level playing field of availability of new business. Control of the sale/transaction as long as the company is not losing money. Company seems to be quick to make adjustments and wants insight from employees.

    Cons

    Basic training is given but not enough training to cover gamut of situations and obstacles unique to industry. Business is seasonal. Wave season January through March, famine during the summer without previous and /or referral base.

    Advice to Management

    There is a flaw in your computers' random selection of agents with the tour bell. There are agents who consistently get more calls than everyone else. Random means random!


  10. Helpful (1)

    "Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Very friendly staff. Supervisor is very supportive.

    Cons

    You must work long hours to make good money. This is a commission only job.


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