Vail Resorts Reviews in Keystone, CO | Glassdoor

Vail Resorts Keystone Reviews

Updated September 21, 2017
56 reviews

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Keystone, CO

3.9
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Vail Resorts CEO Rob Katz
Rob Katz
26 Ratings

56 Employee Reviews

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Pros
  • Many Pros including free ski pass (in 185 reviews)

  • Having a free ski pass and company outings to the mountains was always a great reward for hard work (in 106 reviews)

Cons
  • Lack of development, cost of living vs (in 32 reviews)

  • it is difficult for upper management to apply their styles across all the resorts (in 33 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good company, could be better with higher pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Keystone, CO
    Current Employee - Anonymous Employee in Keystone, CO
    Positive Outlook

    I have been working at Vail Resorts full-time (More than 3 years)

    Pros

    Benefits, Culture, Location, Opportunities for advancement

    Cons

    Low Pay, Corporate red tape, Inconsistent adherence to company values

    Advice to Management

    Pay more! You will retain quality employees and reduce training expenses.


  2. "Reservations Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservations Lead in Keystone, CO
    Former Employee - Reservations Lead in Keystone, CO
    Doesn't Recommend
    Disapproves of CEO

    I worked at Vail Resorts full-time (More than a year)

    Pros

    You do not need to answer calls all of the time.

    Cons

    Bad work/life balance. Somehow cannot figure out how to schedule employees.

  3. "Seasonal and Year Round Work with Vail Resorts at their Keystone CenRes Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Travel Coordinator in Keystone, CO
    Current Employee - Travel Coordinator in Keystone, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vail Resorts full-time (More than a year)

    Pros

    Incredible benefits.
    Travel opportunity.
    Great work environment.
    Growth opportunity.

    Cons

    Large company, which sometimes loses focus of smaller departments.

    Advice to Management

    Listen to all you employees, regardless of title.


  4. "Ski Instructor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ski Instructor in Keystone, CO
    Current Employee - Ski Instructor in Keystone, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vail Resorts part-time (Less than a year)

    Pros

    great salary for part time employers

    Cons

    None! I loved working here part time!


  5. "Team Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Team Manager in Keystone, CO
    Current Employee - Sales Team Manager in Keystone, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vail Resorts full-time (More than a year)

    Pros

    Good benefits and culture of caring about the industry

    Cons

    stuck in the old ways, not quick to change for the better

    Advice to Management

    find solutions to problems by asking your employees and change quickly


  6. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FIT and Group Sales in Keystone, CO
    Former Employee - FIT and Group Sales in Keystone, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Vail Resorts full-time (More than 5 years)

    Pros

    The perks of working for Vail Resorts are numerous. The ski pass is just the beginning.

    Cons

    The pay is very low, and it is difficult to make a living if you live in the expensive mountain towns.

    Advice to Management

    Keep doing what you are doing.


  7. "Guest Service Attendant @ Keystone Ski Resort"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Attendant in Keystone, CO
    Current Employee - Guest Service Attendant in Keystone, CO
    Recommends
    Positive Outlook

    I have been working at Vail Resorts full-time (More than a year)

    Pros

    Free ski pass, you get to meet so many new people from all over the US and the world, you get to live in an amazing place, you get 8-10 half of lift tickets for family and friends as well as discounts on promotive website and throughout the resort, free bus system usually and you sometimes get ski/ride breaks while working! They also give a $3 employee dinner once a week as well as a free thanksgiving, christmas, and easter dinner for all employees.

    Cons

    Pay is usually $10/hr and the cost of living is high as well as very limited employee housing and if you do get housing you may not get a parking spot. Other than that it's worth it!

  8. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Sales Agent in Keystone, CO
    Former Employee - Product Sales Agent in Keystone, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Growing company, great work-life balance, lots of perks and discounts, fun environment, subsidized employee housing, free bus system, occasional free lunches, free employee activities such as dinners or bowling.

    Cons

    No health benefits for first time seasonal workers, not much room for advancement, employee housing is very crowded, lack parking for employees.

    Advice to Management

    Increase incentives for individual employees, increase parking for employees on the resort, invest in better employee housing.


  9. "Better than most..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bus Driver/Guest Service Driver in Keystone, CO
    Former Employee - Bus Driver/Guest Service Driver in Keystone, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good pay and work environment, and very good fringe benefits, including a free ski pass and various discounts, on and off the mountain.

    Cons

    Employees in many job fields are considered expendable assets, and are treated poorly.
    It's a seasonal job for most, so that is to be expected. Vail is still better than most resort operators in this regard.

    Advice to Management

    Take the time to hire good people, and trust them to do the job without excessive micro management.
    Improve communications between the different depts on the resort, and between employees and management.


  10. "Terrible Experience in Guest Services at Keystone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Services Attendant in Keystone, CO
    Former Employee - Guest Services Attendant in Keystone, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vail Resorts full-time (Less than a year)

    Pros

    Free ski pass. Some discounts on food and gear. But in all honesty, that's about it. Employee housing is relatively inexpensive and close to the mountain.

    Cons

    Extremely low pay. Very unprofessional management. No room for growth. Threaten to take away your employee housing (which you pay for) and ski pass if you quit or are fired. You have to shave your face every single day, but no one cares if you give low quality of service.

    Advice to Management

    Treat employees better. They are your frontline.


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