Vail Resorts Retail Reviews | Glassdoor

Vail Resorts Retail Reviews

Updated February 12, 2019
74 reviews

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3.0
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Kat Jobanputra
33 Ratings

Employee Reviews

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Pros
  • "Great perks: free ski pass/ cost plus 10%" (in 23 reviews)

  • "free ski pass with minimal limitations" (in 11 reviews)

Cons
  • "very low pay, even compared to other warehouses" (in 7 reviews)

  • "Looked at as easily replaceable by upper management" (in 6 reviews)

More Pros and Cons

  1. "Enjoyable Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Vail Resorts Retail full-time

    Pros

    Fun work environment and had plenty of perks in regards to gear and lift passes. Management was easy to work with.

    Cons

    Ended up closing our operations which left many to find new work or relocate.


  2. "Loved It."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Vail Resorts Retail full-time (More than a year)

    Pros

    The management team was hard working and kind.

    Cons

    Hard to get days off.

  3. "Great ideals, fun business, poor communication, lacks integrity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandise Manager
    Former Employee - Merchandise Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Vail Resorts Retail full-time

    Pros

    Love the company values, if you get the right boss there's a lot of flexibility, very entrepreneurial, fun product

    Cons

    Poor communication, many employees are disgruntled but don't speak up, there is nothing set in place to ensure values are not manipulated at lower management levels, decision making seems to lack big picture perspective and often integrity.

    Advice to Management

    Listen to what lower level employees see as misses--not just to the results of the annual test that is taken an those results. Follow up and be accountable for doing what you promise to do. Set measures in place to ensure that Leadership Principles and Core Values are not being manipulated at lower levels.


  4. Helpful (1)

    "Oof, you got some issues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Processor in Aurora, CO
    Former Employee - Processor in Aurora, CO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Vail Resorts Retail full-time (More than a year)

    Pros

    -off early on Fridays
    -ski pass
    -discount on merchandise
    -most people there are fun to work with
    -simple, easy work

    Cons

    -very low pay, even compared to other warehouses
    -employees have no sway over the decisions management makes and their input is ignored
    -managment is a complete boys club, doesn't treat women particularly well
    -managment does very little aside from hanging out with the old boys club every day
    -managment has very little understanding of what is going on
    -not union
    -severley cuts hours when it's slow, which it is about half the time, end up working 30 or fewer hours a week some weeks, even leaving as early as 9 or 10 pm
    -almost all sick time and pto go to covering the days they send you home early
    -temps, good lord temps. consistently awful who more often than not are more harmful than helpful. and occasionally downright insane. management does not seem to care about this, has no interest in changing it at all
    -little notice on overtime, overtime is very early in the morning
    -quality employees are leaned on to do far more work than should be expected of them, they end up having to carry employees who are incredibly slow and usually will spend an entire day on their phone or just talking to people.
    -if you don't feel like working and you want to screw around most of the time the previous point could be a positive for you I guess
    -horrifically monotonous work
    - I'm sure a bunch of other stuff I'm forgetting

    Advice to Management

    Find new jobs and then let your employees unionize so they can actually deal with your replacements.


  5. "Assistant manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Vail, CO
    Former Employee - Assistant Manager in Vail, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Vail Resorts Retail full-time (More than 3 years)

    Pros

    Fun work environment. Got to ski everyday. Met people from all over the world. Good tips.

    Cons

    Low pay. Looked at as easily replaceable by upper management.


  6. "Processer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Vail Resorts Retail full-time (More than a year)

    Pros

    On Friday get to go early with out pay

    Cons

    Run away from here they don’t pay there employees well there employee begins their for 25 years making $14 they don’t give raises and fired people like they have no job skills very rude management.

    Advice to Management

    They are back stabbing people


  7. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Store Manager in Avon, CO
    Former Employee - Retail Store Manager in Avon, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Vail Resorts Retail full-time (More than a year)

    Pros

    Lots of support from other retail stores, great collaboration.

    Cons

    Pay is low, management has job security but lower salespeople are only seasonal.

  8. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Beaver Creek, CO
    Former Employee - Assistant Store Manager in Beaver Creek, CO
    Doesn't Recommend

    I worked at Vail Resorts Retail full-time (More than 3 years)

    Pros

    product discounts and ski pass

    Cons

    Low pay, work on holidays, questionable people are promoted


  9. "Assistant Store Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vail Resorts Retail full-time

    Pros

    Ski pass, bike haul, discounts.

    Cons

    Under staffing. Little appreciation for employees.


  10. "Great Part-Time Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Vail Resorts Retail part-time

    Pros

    You get to work with people who are truly passionate about the ski and snowboarding industry, and you get a free Epic pass during the winter season no matter what location you work at, management is very flexible with schedules and works to accommodate everyone

    Cons

    Retail managers do not recognize quality performance from employees, tend to treat people unfairly