Vail Resorts 586 Reviews | Glassdoor

Vail Resorts Reviews

Updated February 21, 2017
586 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Vail Resorts CEO Rob Katz
Rob Katz
329 Ratings

586 Employee Reviews

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Pros
Cons
  • Usually short term or long term cost of living (in 27 reviews)

  • it is difficult for upper management to apply their styles across all the resorts (in 31 reviews)

More Pros and Cons

  1. "Fun and supportive place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Vail Resorts full-time

    Pros

    High level of communication between staff, lots of encouragement and open dialogue

    Cons

    Low pay, high cost of living in every resort,


  2. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Broomfield, CO
    Former Employee - Anonymous Employee in Broomfield, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vail Resorts full-time (More than 3 years)

    Pros

    Lots of experience, very structured

    Cons

    lots of meetings, small teams and lots of contractors


  3. "Large company support, with a small company feel"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Vail, CO
    Former Employee - Manager in Vail, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vail Resorts full-time (More than 3 years)

    Pros

    Even with 20,000 employees, Vail Resorts is good at supporting every employee. All mid-level managers that I came across care, and are engaged. I always felt like I was apart of a team that was always striving for better. There are plenty of professional development opportunities. Vail Resorts supports their employees and is motivated to keep and build a tenured staff. The ski pass and discounts help offset some short-comings in compensation. Geographically speaking, work opportunities are diverse.

    Cons

    Although I feel very positive about mid-level managers I do not share the same sentiment for all leaders. I felt there was some haste and politics that went into selecting upper-level management, leaving more to be desired from some leaders. The pay is nothing to write home about, especially when taking into account the cost of living in most ski towns.

    Advice to Management

    Don't let the constant drive for financial results cloud the spirit of the ski industry.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "If you want the mountain lifestyle for a few years…"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations in Vail, CO
    Former Employee - Operations in Vail, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vail Resorts full-time (More than 8 years)

    Pros

    If you want the mountain lifestyle for a few years… I highly recommend working for Vail Resorts. You’re not going to get $ rich, but I have lifetime memories that are worth more than money.

    Cons

    Lack of affordable housing in the Vail Valley


  6. "Fun place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Vail Resorts full-time

    Pros

    Great place to work, great people, great job.

    Cons

    You can only work for half the year.

    Advice to Management

    More employee housing options.


  7. "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Vail Resorts full-time (More than a year)

    Pros

    Strong emphasis on team communication. Management rewards input and is constantly working with ground level employees to improve customer service across the board. Generally a very positive environment.

    Cons

    The pay could be higher and the normal cons of seasonal work apply, such as high turnover and rushed training...

    Advice to Management

    Work to develop a system that encourages employees to return instead of playing the "who wants to quit today" game when the season slows down.


  8. "Hospitality in Breckenridge"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bellman in Breckenridge, CO
    Current Employee - Bellman in Breckenridge, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Vail Resorts full-time (More than 8 years)

    Pros

    The best heathcare in the state if not the country for the enhanced plan, great experience to see how miserable 9-5 vacationers can be , makes me feel like I am doing something right

    Cons

    Hard to move up and make decent livable wage unless you working 70 hours a week

    Advice to Management

    Make it easier to move up and trust your employees more, offer more incentive perks besides a "free ski pass" that cost 500 bucks anyway


  9. "Ski instructor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ski Instructor in Vail, CO
    Former Employee - Ski Instructor in Vail, CO
    No opinion of CEO

    I worked at Vail Resorts part-time (More than 3 years)

    Pros

    Great perks. Free ski pass & discounts on equipment.

    Cons

    Pay is not great. Parking is terrible.


  10. "The Arrabelle at vail square"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bellman in Vail, CO
    Former Employee - Bellman in Vail, CO
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Vail Resorts part-time (More than 3 years)

    Pros

    Great benefits such as health care and a 401k, you also get a free epic pass to ride all vail resort mountains for free.

    Cons

    upper management does not really care about their workers, they tend to just burn through workers because they know they can get people to fill the spots.


  11. "Team Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Team Manager in Keystone, CO
    Current Employee - Sales Team Manager in Keystone, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vail Resorts full-time (More than a year)

    Pros

    Good benefits and culture of caring about the industry

    Cons

    stuck in the old ways, not quick to change for the better

    Advice to Management

    find solutions to problems by asking your employees and change quickly



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