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Vail Resorts

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Vail Resorts

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Vail Resorts Reviews

Updated Jan 19, 2022

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Found 1,583 of over 1,695 reviews

3.3
53%
Recommend to a Friend
0%
Approve of CEO
Vail Resorts CEO Kirsten A. Lynch
Kirsten A. Lynch
4 Ratings
Pros
  • "Really great people I worked with(in 73 reviews)

  • "It’s incredible to work on the mountains everyday(in 70 reviews)

  • Cons
  • "Really low pay considering how expensive food is in Vail(in 150 reviews)

  • "Roads on the resort would do well with an update(in 62 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Vail Resorts and is not affected by filters.

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    1. 5.0
      Current Employee, more than 3 years

      Good benefits

      Nov 18, 2021 - Rental Technician in Brighton, MI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pass holder. Dependent passes. 401k

      Cons

      Not great communication through management and other departments

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    2. 1.0
      Current Employee, less than 1 year

      A culture in decline

      Jan 12, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      If you are a good culture fit this can be a great opportunity for professional growth, though you will likely be paid at least 10% below market rate with so-so benefits.

      Cons

      If you find you're not a good culture fit, don't wait to start looking for your next opportunity. There's very little diversity in the company, and people who are different in some regard are pushed out in subtle and not-so-subtle ways. Bullying, passive aggression and other toxic behaviors are commonplace among some senior managers and long-tenured employees. Turnover is like nothing I've experienced before. After years of this same pattern, there's a huge disparity in how new employees are treated compared to the long-tenured MVPs. On the job training is ad-hoc at best, and more commonly non-existent in my experience. Customers are extremely dissatisfied with the guest experience as shown by the dismal reviews on Google, and the stock price has underperformed the wider market by 25% over the past 6 months. All of this together has lead to an overtly demoralizing and dysfunctional corporate culture, and the ongoing exodus of corporate employees is a natural outcome.

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      1 person found this review helpful
    3. 5.0
      Former Employee

      Work at Bear Paw lodge for a great experience with vail resorts they pay high and the job is awesome and fun

      Jan 15, 2022 - Front Desk Receptionist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing property to work at and free use of the mountain great team of staff when I worked there

      Cons

      Housing is almost impossible to afford outside of employee housing though if you’re lucky employee housing can be a fun experience

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    4. 4.0
      Current Employee, more than 3 years

      Decent seasonal work for Skiers

      Jan 19, 2022 - Guest Services 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Getting your pass is the biggest bonus, that's why I work here

      Cons

      The handling of the epidemic has left many things ambiguous

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    5. 4.0
      Former Employee, less than 1 year

      Good Opportunity

      Jan 6, 2022 - Central Sales Agent in Broomfield, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Learned a lot about Vail Resorts and their customers.

      Cons

      Did not feel as though my suggestions were taken into consideration. Scheduling time with my manager was very difficult.

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    6. 4.0
      Former Employee, more than 3 years

      Mixed bag, but good overall.

      Jan 8, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Positive culture for the most part. Offers a lot of perks and opportunity to grow within the company. Environmentally conscious for a medium to large size company.

      Cons

      Pay is the biggest gripe most employees would have. It doesn't help that Vail Resorts operates mostly in areas with very high housing costs and little inventory.

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    7. 4.0
      Current Employee

      Great benefits

      Jan 12, 2022 - Assistant Manager in Dillon, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The best health insurance. Free ski pass. Discounts on food and gear.

      Cons

      Lack of staff every where, and made to feel replaceable.

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    8. 4.0
      Former Employee, more than 1 year

      Fun workplace but corporate

      Dec 30, 2021 - Children's Ski Instructor in Vail, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Fun work environment -supervisors were flexible and friendly -comes with ski pass -bonus system -they tried to find work for staff that had injuries and couldn’t instruct -lots of training opportunities to get further qualified to get paid more

      Cons

      -pay -you have to be able to wake up early -you have to pick an age group and can’t work with all ages during the first season, but flexibility increases if you continue working there and instruct families or private lessons -some parents were difficult to work with

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    9. 5.0
      Current Employee

      I love this job!

      Jan 9, 2022 - Reservations Agent in Mount Crested Butte, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Getting to talk to people and helping them plan their vacations, commission, days go by pretty quickly. The people I work with are fantastic.

      Cons

      not many, being new sometimes it’s hard to get everything done.

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    10. 2.0
      Former Employee, more than 5 years

      Hard on their employees

      Jan 9, 2022 - Talent Development Manager in Broomfield, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      solid discount, ski pass, exposure to a fast growing company

      Cons

      They don't care about their employees. Over the past 3-4 years they have continued to take away more and more fun perks. It's relentless meat grinder that only looks had how good your last project results were.

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    Viewing 1 - 10 of 1,583 Reviews

    Vail Resorts Reviews FAQs

    53% of Vail Resorts employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Vail Resorts 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

    According to reviews on Glassdoor, employees commonly mention the pros of working at Vail Resorts to be career development, coworkers, benefits and the cons to be senior leadership, culture, management.

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