Vail Resorts Reviews | Glassdoor

Vail Resorts Reviews

Updated July 18, 2018
776 reviews

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3.1
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Vail Resorts CEO Rob Katz
Rob Katz
438 Ratings

776 Employee Reviews

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Pros
Cons
  • "Salaries are barely in line with cost of living (in some cases below waitstaff earnings)" (in 35 reviews)

  • "it is difficult for upper management to apply their styles across all the resorts" (in 33 reviews)

More Pros and Cons

  1. "Great Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vail Resorts full-time

    Pros

    Great company with endless opportunities for advancement and transfer to other work destinations. Fun environment and great to be part of the adventure sports community.

    Cons

    Rate of turnover is high because Vail operates in many resort communities where living costs are high if not taking advantage of company programs like employee housing discounts.

    Advice to Management

    Keep listening to and developing your employees.


  2. "Mountain Safety"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vail Resorts part-time (More than a year)

    Pros

    It was a fun Job.

    Cons

    It didn't pay as much as I would have liked.

  3. "Very Disappointing Manager Experience in Research"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Insights Analyst in Broomfield, CO
    Former Employee - Guest Insights Analyst in Broomfield, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vail Resorts full-time (More than a year)

    Pros

    The company is awesome - it's eco-conscious, treats its employees well, offers insanely good benefits and perks (such as hotel discounts and a free ski pass). Overall the people are very intelligent and driven. My compensation was good as well.

    Cons

    My personal experience was a disappointing one. I was hired under the director, who I consider to be a great leader, but about 2 months in, my colleague was promoted above me. She was great at her job tasks, but seemed to be untrained in managerial skills and was difficult to work under - oftentimes contradicting herself, micromanaging constantly when she said she didn't like to... she also had a very narrow viewpoint that left little room for creative freedom or, put simply, doing anything in any way besides her own. It was obvious that she was new at managing, and very little training was offered to me because she was "too busy," yet she demanded perfection. She made it apparent when she was underwhelmed with me and that bred constant insecurity and lack of confidence in myself in the role. She was hot and cold with what appeared to be a forced steely demeanor. It was an unfortunate experience all around and I was ultimately let go with no probation period, no explicit warning, and no opportunity to search for other jobs within the company - all things that were promised to me by my manager. Instead, she chose to use her cold "leader" attitude to eliminate me swiftly like the poor business decision that I obviously was.

    Advice to Management

    Instead of just calling managers leaders, actually make them leaders by focusing on more soft skills like Emotional Intelligence. Just because someone is good at their job does not mean they can automatically be a leader.


  4. "Great Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vail Resorts full-time

    Pros

    Friendly and supportive management team
    Opportunity for promotion

    Cons

    It can get cold sometimes

    Advice to Management

    N/A


  5. "Good times and Bad Times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lift Maintenance in Beaver Creek, CO
    Former Employee - Lift Maintenance in Beaver Creek, CO
    Recommends

    I worked at Vail Resorts full-time (More than a year)

    Pros

    Working Outside
    Free Ski Pass
    Relaxed atmosphere
    Skiing on the clock
    Build your electrical and mechanical skills
    Vail is a good company - pro environment
    PTO - vacation and sick
    Vail probably one of the best ski companies to work for - mostly new equipment we were working on and maintaining

    Cons

    Very disorganized at times
    Senior mechanics very abusive and rude to new hires
    Co workers smoking pot on the job and then work around moving machinary and high voltage (480VDC)
    Boss wasn't upfront about hours, winter schedule and work duties
    Pay was below average considering the amount of skills and knowledge required for the position

    Advice to Management

    Address your bully / harassment problem (senior mechanic)
    Pay your people up
    Divy up the work appropriately and allow opportunities all employees to work on the more desirable projects
    Your drug testing policy dosn't work - an employee could smoke pot two days before an accident and still fail the drug test and get fired.
    Most people smoke pot (not on the clock) at your company and just carry synthetic urine to pass a drug test.
    Some full time year around people get high on the clock and endanger their co-workers and potentially the public - find a way to stop this.


  6. "Cog in a Machine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ski Instructor in Keystone, CO
    Former Employee - Ski Instructor in Keystone, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Vail Resorts full-time (Less than a year)

    Pros

    Meeting exciting people who love winter sports and adventure and travel. The people are the best reason to work for Vail. They also seem to be shifting to a more environmentally conscious effort.

    Cons

    Little to no time off. No benefits. No healthcare. Earnings are barely enough to survive off of. The company clearly prefers making a monumental profit rather than treating employees with the respect they deserve considering the resorts couldn't function without them. Extremely corporate vibe.

    Advice to Management

    Stop treating employees like they're inconsequential. Throwing cheap "appreciation dinners" doesn't accomplish what a small monetary bonus could.


  7. "Low pay, but other perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Disapproves of CEO

    I have been working at Vail Resorts full-time

    Pros

    Fun work environment
    Quality people who love mountain lifestyle
    Worldclass Skiing and hiking in your backyard
    Decent Benefits package

    Cons

    Low Pay compared to national average
    Not easy to move up/No where to move up

    Advice to Management

    Pay quality people what they deserve, otherwise you'll lose them.

  8. "Property Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Property Manager in Keystone, CO
    Former Employee - Property Manager in Keystone, CO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Vail Resorts full-time (More than a year)

    Pros

    Ski pass. Living in the mountains.

    Cons

    Just a number in the system. Pay


  9. "Arrabelle Hotel Spa Concierge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SPA Concierge in Vail, CO
    Former Employee - SPA Concierge in Vail, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vail Resorts full-time (Less than a year)

    Pros

    Fairly easy job. Super fun environment and amazing boss - Leslie Rembowicz. Great commission on retail sales (on top of $13.50 hourly pay)!!! Free season ski pass to any ski resort that uses the EPIC Pass. You work full time and get 2 days off, so you can ski on those days or in the mornings before work depending on your shift. It was a fun job! I loved it!

    Cons

    During the winter (peak) season, it gets very busy and somewhat overwhelming if you aren’t good at multitasking. Answering phones, creating reservations, looking up reservations, checking guests in and out, ringing up guests purchases - all simultaneously. Dealing with dissatisfied customers sometimes and learning how to turn the situation around to provide the guest with a positive experience.

    Advice to Management

    Great job. Loved everything about it.


  10. "Food and Banquet Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vail Resorts full-time

    Pros

    Mountain Pass, meeting lot of new people

    Cons

    Insurance not immediate, Expensive to live in ski areas


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