Vail Resorts Reviews | Glassdoor

Vail Resorts Reviews

Updated April 19, 2019
891 reviews

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2.9
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Vail Resorts CEO Rob Katz
Rob Katz
491 Ratings

Employee Reviews

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Pros
Cons
  • "But the cost of living in most Vail Resorts properties towns is very high so you just find a way to get by" (in 39 reviews)

  • "it is difficult for upper management to apply their styles across all the resorts" (in 35 reviews)

More Pros and Cons

  1. "Lift operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lift Operator in Breckenridge, CO
    Former Employee - Lift Operator in Breckenridge, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Vail Resorts full-time (More than a year)

    Pros

    Nice amount of time off
    Generally simple work although demanding manual labor can be expected

    Cons

    There was a very large disconnect between upper management and the day-to-day staff.

    Advice to Management

    Especially in day-to-day activities, upper management would get involved or say thing to lift operations that was often outside of their understanding. In particular, there was a specific 2 week period where management provided a new layout for the lift maze every day.


  2. "Advanced cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advanced Cook in Vail, CO
    Current Employee - Advanced Cook in Vail, CO
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Vail Resorts full-time (More than a year)

    Pros

    Ski pass and subsidized housing

    Cons

    Long hours and poor management

    Advice to Management

    More employee-centric policies would elevate guest experience as well as help employees morale

  3. "Great Company with room to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Sales and Services Supervisor in Park City, UT
    Current Employee - Product Sales and Services Supervisor in Park City, UT
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Vail Resorts part-time (More than 3 years)

    Pros

    There is lots of room for growth within the company

    Cons

    Low pay starting out and no overtime available.

    Advice to Management

    Pay your employees more


  4. Helpful (3)

    "Great for a time"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vail Resorts full-time

    Pros

    Good people, good benefits, fun environment

    Cons

    CMO is overly involved, things feel generally disorganized, change takes a veryyy long time


  5. "Great job to work at the resort"

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    Former Employee - Rental Sales Associate
    Former Employee - Rental Sales Associate

    I worked at Vail Resorts full-time

    Pros

    Easy job, no experience neccessary. Work 8-10 with a 4 hour ride break

    Cons

    Long hours during the season


  6. "Life in the mountains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mechanic in Vail, CO
    Former Employee - Mechanic in Vail, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vail Resorts full-time (More than 8 years)

    Pros

    Great co-workers we re what made this a great experience

    Cons

    cost of living was not relative to the wages


  7. Helpful (1)

    "Eyes wide open"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ski Instructor
    Current Employee - Ski Instructor
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Vail Resorts part-time (More than a year)

    Pros

    Free ski pass and locker.

    Cons

    If new...low man on totem pole could mean no work at all and being sent home

  8. "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lift Operator in Vail, CO
    Former Employee - Lift Operator in Vail, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vail Resorts full-time (Less than a year)

    Pros

    The mountain is pretty epic...and so is that free Epic Pass.
    Lots of opportunity for overtime (pay time and a half).
    Sometimes can ski on the job. At least too and from lift every day.
    If not wanting overtime, you get 3 days off to play and ski each week!
    If you love shoveling and shaping snow to perfection as I do, this will be a fun job! Bosses love a good looking lift! Often got some green donations from chill riders for best looking chair on the hill that day.

    Cons

    Employee housing is only offered first year.
    $10/hr is hard to survive on in Vail but working at least 1 day of overtime a week definitely helps.
    Boss is demeaning if you actually do call in sick.
    I get it though, lots of college age kids just raging hard every night and call in hungover, but if you actually get sick you're out of luck. (I had flu and couldn't move for a day to find someone to take me to get a doctors note and had to come in the next day to work or risk losing my bonus).
    Try not to get sick as it will count as a strike each time towards your end of season bonus.
    Working for rich and entitled clientele base is always fun. Got yelled at a few times by guests who wanted to be better than they were at skiing and fell on our beautifully maintained ramps. Yes it's my fault you tried to turn ON the ramp and caught your edge and pulled your husband down with you :/ My bad.

    Advice to Management

    Keep doing what you're doing. Managing hundreds of hooligans in each department is a true feat. I really like that supers made and effort to know everyone's name. Super impressive.


  9. "Fun Place to work for a temporary job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vail Resorts full-time (Less than a year)

    Pros

    Fun workplace for the most part

    Cons

    The pay could be better


  10. "Good for seasonal work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mountain Guest Services in Keystone, CO
    Current Employee - Mountain Guest Services in Keystone, CO

    I have been working at Vail Resorts full-time (Less than a year)

    Pros

    If there is night riding, you have the ability to ride every day if you want.
    Employee housing is relatively low cost
    Lift ticket is included with employment

    Cons

    Pay is relatively lower than other jobs in the area