Vail Resorts Reviews | Glassdoor

Vail Resorts Reviews

Updated October 22, 2018
804 reviews

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3.1
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Vail Resorts CEO Rob Katz
Rob Katz
450 Ratings

804 Employee Reviews

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Pros
Cons
  • "Pay is low compared to cost of living in the area" (in 36 reviews)

  • "it is difficult for upper management to apply their styles across all the resorts" (in 33 reviews)

More Pros and Cons

  1. "Arrabelle Hotel Spa Concierge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SPA Concierge in Vail, CO
    Former Employee - SPA Concierge in Vail, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vail Resorts full-time (Less than a year)

    Pros

    Fairly easy job. Super fun environment and amazing boss - Leslie Rembowicz. Great commission on retail sales (on top of $13.50 hourly pay)!!! Free season ski pass to any ski resort that uses the EPIC Pass. You work full time and get 2 days off, so you can ski on those days or in the mornings before work depending on your shift. It was a fun job! I loved it!

    Cons

    During the winter (peak) season, it gets very busy and somewhat overwhelming if you aren’t good at multitasking. Answering phones, creating reservations, looking up reservations, checking guests in and out, ringing up guests purchases - all simultaneously. Dealing with dissatisfied customers sometimes and learning how to turn the situation around to provide the guest with a positive experience.

    Advice to Management

    Great job. Loved everything about it.


  2. "Ticket Seller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ticket Sales in Vail, CO
    Current Employee - Ticket Sales in Vail, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Vail Resorts part-time (More than 5 years)

    Pros

    Great health benefits, fun people

    Cons

    Low pay, seasonal jobs, work holidays

    Advice to Management

    Increase pay like Amazon. Wages are poverty level in Mountain communities. Having a food bank and used clothing for employees is nice thought but not a solution.

  3. "Staff Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Vail Resorts full-time

    Pros

    Laid Back Environment, Free Starbucks Coffee

    Cons

    Little Support from Co-Workers, Lots of Micromanagement


  4. "Snow Removal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vail Resorts part-time

    Pros

    Very flexible, they will work around your schedule (which may include a second or third job)
    Some very passionate employees who care deeply about their clientele and the company

    Cons

    Some employees who only care about getting the free ski pass
    Poor pay for little hours depending on the season
    Lack of trainings on workplace safety, anti-harassment, and intercultural awareness

    Advice to Management

    Hire employees who will respect the community they work and value safety and professionalism


  5. "If you're a ski bum.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free mtn passes to ski and snowboard

    Cons

    Pay/nothin to do besides ski.

    Advice to Management

    Pay your employees more. Its a crime to pay these wages with the cost of living so high.


  6. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Vail, CO
    Current Employee - Assistant Manager in Vail, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Vail Resorts full-time (More than a year)

    Pros

    ski pass - mountain access

    Cons

    not empowered- por pay and although theres room for growth, the management often hires from the outside

    Advice to Management

    invest in human capital more


  7. Helpful (1)

    "Anonymous"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vail Resorts full-time (More than 3 years)

    Pros

    great benefits. Some departments have great leadership that will help you develop to your greatest potential.

    Cons

    You are still working for a corporation. Most positions are not compensated adequately for what you do.

  8. "Front Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Very fun interacting wiht people and the pay is really good.

    Cons

    It gets very busy in the winter time so you have to be on top of it.


  9. "Digital Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vail Resorts full-time

    Pros

    work-life balance, employee benefits, free skiing

    Cons

    directors, in Broomfield, could be more competitive with salaries


  10. Helpful (2)

    "PSS Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PSS Supervisor in Vail, CO
    Current Employee - PSS Supervisor in Vail, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Vail Resorts (More than 3 years)

    Pros

    Free ski pass and decent healthcare, if you want to stick around long enough

    Cons

    Management across departments struggles frequently
    Pay is low compared to cost of living in the area
    Don't feel very appreciated
    Revolving door culture

    Advice to Management

    Find a way to pay better and try to keep people more than just a single season


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