Vail Resorts Reviews | Glassdoor

Vail Resorts Reviews

Updated June 21, 2017
628 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Vail Resorts CEO Rob Katz
Rob Katz
356 Ratings

628 Employee Reviews

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Pros
  • Many Pros including free ski pass (in 181 reviews)

  • Having a free ski pass and company outings to the mountains was always a great reward for hard work (in 104 reviews)

Cons
  • Low pay, high cost of living in every resort, (in 30 reviews)

  • it is difficult for upper management to apply their styles across all the resorts (in 32 reviews)

More Pros and Cons

  1. "Great place to gain experiance"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Auditor in Keystone, CO
    Former Employee - Auditor in Keystone, CO
    Approves of CEO

    Pros

    The all mountain unlimited ski pass you receive is far and away the best reason to work for vail resort. Most of the people who work there are enjoyable to be around as well. You work at a ski resort so it is a pretty laid back work environment.

    Cons

    The pay is lackluster and the jobs are mostly tedious and extremely boring. The cost of living at the resort area is quite high as well. There is also very high turnover so management changes quite frequently which can be a distraction.

    Advice to Management

    Appreciate your employees more


  2. "I highly recommend this company and location."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banquet Manager in Keystone, CO
    Former Employee - Banquet Manager in Keystone, CO
    Recommends
    No opinion of CEO

    Pros

    The company was great to work for in general. It's Keystone Resort was OUTSTANDING, in part because of the location but also because of the team and the way the company operated there. You are not going to get rich working there, but you will most likely enjoy every minute of it!

    Cons

    The biggest down side that I can think of is that there are sometimes really long hour involved in working Banquets for an operation of this size. During "high season", you could work several 12-14 hours days back to back. Other times are much more normal, but when it's go-time, its GO-TIME!!! (and you will work your butt off during those peak times)

    Advice to Management

    Keep doing what you're doing. I think you're on the right track.


  3. "The best way to spend a winter"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Snowboard Instructor Intern in Keystone, CO
    Former Employee - Snowboard Instructor Intern in Keystone, CO
    Recommends
    Approves of CEO

    Pros

    The ability to snowboard every day of the week.
    Unlimited lift pass to all the Vail mountains and A-basin.
    Aside from job training, instructors have access to many free clinics to improve their own riding.
    If you become PSIA or AASI certified and return the following winter, you will be reimbursed for the certification fees.
    There are several events that inters are required to attend. The events are meant to help the interns grow professionally. The CEO Rob Katz spoke and took questions at one event.

    Cons

    I was part of the internship program the first year it was offered so things may have changed but the intern instructors are paid dramatically less than regular instructors and even interns in other departments. I lived frugally but even with tips I could hardly support myself, I netted -$700 for the winter. Instructor interns do however get significantly more time riding the mountain than say interns in the housing department.

    Advice to Management

    I pay system of instructor interns needs to reevaluated to allow the same average income as interns in other departments.


  4. "Very rewarding experience and friendly environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Dillon, CO
    Former Employee - Cashier in Dillon, CO
    Recommends
    No opinion of CEO

    Pros

    High recognition of all resorts within the vail resorts chain
    Good benefits for employees
    Friendly and dynamic environment
    Competent managament group

    Cons

    As every business depending on the economic and weather conditions, there were several times when you couldn't complete your weekly hours.

    Advice to Management

    More focusing on training new employees and supervising their behavior during shift hours, in order to prevent losses, especially in the food and beverage department.


  5. "Fun"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Vail, CO
    Former Employee - Anonymous Employee in Vail, CO
    Recommends
    Approves of CEO

    Pros

    free ski pass, fun, competitive

    Cons

    Better pay would be nice


  6. "One of the most amazing experience of my life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cook II in Beaver Creek, CO
    Former Employee - Cook II in Beaver Creek, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Vail Resorts full-time (More than 3 years)

    Pros

    All the benefits the resort give to their employees are one of the pros of the company, its a place where you can learn a lot and you can work with people around the world.

    Cons

    some areas werent following the vail resorts code, they didnt respect the quality of the service (food) they only thought about money without taking care of the service the customers deserve.

    Advice to Management

    Give all the employees the chance and opportunity to be open with the management areas, cause theres a lot of things we could change but sometimes no one listens. Is important to remember that the mission of the resort is to give the best service, and stop thinking about only the money and forgetting about the service the resort provides.


  7. "Cool place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Property Manager in Vail, CO
    Current Employee - Property Manager in Vail, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Vail Resorts full-time (More than 10 years)

    Pros

    It's great to work for a resort that is able to continually put money back into the resorts.

    Cons

    Big company moves too slow.

    Advice to Management

    The IT department needs a full overhaul. Projects don't move forward unless it has "Epic" in the title.


  8. "Great Company to Work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Chef in Vail, CO
    Former Employee - Executive Chef in Vail, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vail Resorts full-time (More than 5 years)

    Pros

    Great environment to work in

    Cons

    seasonal, sometimes you have to move for work

    Advice to Management

    Keep Focusing on the Client


  9. "Great Company ... Best 7 Years of My Professional Life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in Keystone, CO
    Former Employee - Accountant in Keystone, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vail Resorts full-time (More than 5 years)

    Pros

    Professional & Fun
    Great working conditions
    Mountains, Skiing, Boarding & Biking
    Really gender blind

    Cons

    Overcome by too much snow in 2008!

    Advice to Management

    Deliver the Magic


  10. Helpful (1)

    "Experience of a lifetime"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate Accountant in Broomfield, CO
    Current Employee - Senior Associate Accountant in Broomfield, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vail Resorts full-time (More than a year)

    Pros

    Free Ski passes! Good benefits and tons of advancement opportunities. The company provides lots of incentives to do great and give back to the community.

    Cons

    Lots of turnover, hard to keep up when down a person.


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