Vail Resorts 586 Reviews | Glassdoor

Vail Resorts Reviews

Updated February 21, 2017
586 reviews

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586 Employee Reviews

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Pros
Cons
  • Usually short term or long term cost of living (in 28 reviews)

  • it is difficult for upper management to apply their styles across all the resorts (in 31 reviews)

More Pros and Cons

  1. Helpful (3)

    "Get your feet wet but don't wade in past the shins."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - REVENUE AUDITOR in Broomfield, CO
    Current Employee - REVENUE AUDITOR in Broomfield, CO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Vail Resorts full-time (More than a year)

    Pros

    -Decent entry-level experience with a publicly traded company.
    -Coworkers are great.
    -Occasional visits to some of the closer resorts at Eagle and Summit county resorts for work.
    -Schedule is flexible and immediate supervisors tend to be very understanding.

    Cons

    -Don't expect to be moved up based on merit alone. Strong tendency for favoritism in making promotion and hiring decisions.
    -Accounting process for the Revenue Audit department is outdated.
    -Poor training for a job requiring high volume in the peak season.
    -Pay does not even come close to matching what a revenue auditor should make given the professional capacity and expectations of the position. Vail's management has a similar attitude towards pay for their resort-based employees as well which nearly led to a strike at a couple of the resorts at the end of the 2015-2016 season.
    -Executive management is barely visible and clearly disinterested in the well being of all employees at the company. CEO is a former Wall Streeter and acts as such.
    -Overall this is an "okay" place to get your feet wet but for your own sake don't expect to stay there for more than a year. Get your experience working for a large and well-branded company and leverage it to transition to a better company with more opportunity.

    -Industry is highly cyclical and very sensitive to economic contraction, Vail is no exception and may have even more risk considering the high concentration of competing resort acquisitions in the United States. The company's future outlook will be heavily dependent on the state of the economy. If it stays strong, then it will continue to improve until the next economic contraction takes place.

    Advice to Management

    -Pay your employees even if it means reducing some executive and managerial bonuses. This would go a long way in thwarting the high attrition rate that is currently the norm at corporate. It would also show you can set the example by actually exhibiting the principles that are claimed to be a part of the culture at Vail Resorts.

    -Find ways for employees eager to move up more opportunities to do so and require promotion and hire to be based on merit rather than going with disinterested outside hires unfamiliar with the business.

    -Pay your employees more. Seriously. I can't understate that enough.

    -Rob Katz, don't be so awkward when you're meeting employees that work on floors other than 9 & 10. We're all here to help improve the business and trust your's and the management's vision for the company but when you distance yourself, you distance the employees. Don't "play" leader. Be one.


  2. "HRIS Seasonal Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible work hours, great work environment, good people, nice to be thinking about skiing while at work, and most of your problems are somehow related to an industry based around your interests

    Cons

    no benefits, for 'seasonal' position, even though many other seasonal positions recieve season pass

    Advice to Management

    people work better with benefits.


  3. Helpful (1)

    "Vail should value its full-time, year-round employees more"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Vail Resorts full-time

    Pros

    Fun resort environment, free pass

    Cons

    Big corporate company, no voice for lower level employees, horrible wages

    Advice to Management

    Be more present, weekly meetings with employees would be helpful, more training would be helpful


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  5. Helpful (1)

    "Park City"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Park City, UT
    Current Employee - Anonymous Employee in Park City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Vail Resorts full-time (Less than a year)

    Pros

    Ski pass, work at Park City

    Cons

    pay, management, people in charge of safety are clueless, HR seems oblivious, tools are inadequate for the job, facilities for employees are disgusting, no benefits, hours, working conditions, schedule

    Advice to Management

    Stop doing drugs, treat employees like humans, and focus on customer experience


  6. "Solid Place to Work Seasonally"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Activities Attendant in Park City, UT
    Former Employee - Activities Attendant in Park City, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great locations, cool people, working outside, decent pay, a lot of opportunity for hours, great benefits

    Cons

    Long hours, average management, lazy coworkers, always work on holidays, understaffed much of the time

    Advice to Management

    Hire more people


  7. "Ski Instrucor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ski Instructor in Ann Arbor, MI
    Current Employee - Ski Instructor in Ann Arbor, MI
    Recommends

    I have been working at Vail Resorts part-time (More than a year)

    Pros

    There is free skiing at almost any Vail resort, as well as the fact that while you're working you get to do what you love. Also a pro is the discounted food and gear on the hill! Great vibes from everyone, people love what they do!

    Cons

    The only negative is that it's hard to make a ton of money and the sport is expensive so life can be tight with paycheck to paycheck but if you love it its worth it.

    Advice to Management

    Management is sometimes a little slow and not as educated as you would hope, but they are typically good people with good intentions.


  8. "fun as hell, until it's not"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse in Vail, CO
    Former Employee - Warehouse in Vail, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    live in vail and ski pass

    Cons

    no money, no life, far away


  9. Helpful (1)

    "IT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vail Resorts full-time

    Pros

    Vail Resorts does a consistent and impressive job of delivering quality experiences in all of their locations. They have smart, motivated people and their NPS scores are stratospheric when you consider that they are also the volume leader in their segment.

    Cons

    While every company has its share of bureaucracy, failures, etc. it is tough, even as someone who was laid off some years ago, to find any specific cons of working there.

    Advice to Management

    While there are already a laudable number of charitable and ecology initiatives - I would double down on climate change. It would be great to see a financially strong public company weigh in significantly on the topic.


  10. "Awesome and Hard Work/Play"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chef in Vail, CO
    Former Employee - Chef in Vail, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vail Resorts (More than 3 years)

    Pros

    Benefits, Location, Great People, High Standards of Service

    Cons

    Usually short term or long term cost of living

    Advice to Management

    Do not penalize returning seasonal employees.


  11. "Great part time job!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ski Instructor in Vail, CO
    Current Employee - Ski Instructor in Vail, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Vail Resorts part-time (More than 10 years)

    Pros

    Working for Vail Resorts part time affords you the ability to be out on the mountain working for a limited number of days, but receive a free ski pass. The work is fun, and if you can fit it into your life, it's a good deal.

    Cons

    The company doesn't pay its employee to live in the valley. Most people are doing this as a second job, or have a different second job to make ends meet.



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