Valero Energy Reviews | Glassdoor

Valero Energy Reviews

Updated December 27, 2016
11 reviews

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Valero Energy Chairman, President and CEO Joe Gorder
Joe Gorder
4 Ratings

11 Employee Reviews

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Pros
Cons
  • Long hours, management picks and rewards favorites regardless of work ethic or knowledge (in 9 reviews)

  • located in the north of San Antonio so there is not much to do; (in 9 reviews)

More Pros and Cons

  1. Helpful (2)

    "Asst Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Arlington, TX
    Former Employee - Assistant Manager in Arlington, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Valero Energy full-time (More than 8 years)

    Pros

    The 4 1k was good and so was the insurance

    Cons

    The company is run by morons

    Advice to Management

    They need to be re trained


  2. "cashier/customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Valero Energy part-time

    Pros

    getting to meet different people and helping those who are visiting the store regularly

    Cons

    improper training by employee's who picked favorite new hire's to train properly

    Advice to Management

    management should follow up when putting training in the hands of another employee


  3. Helpful (3)

    "Will work you to death for barely a living income"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in San Antonio, TX
    Current Employee - Customer Service Representative in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Valero Energy (More than a year)

    Pros

    The worst place because they expect so much and often take it personally when you are unable to perform.

    Cons

    Have to deal with the demands of an aging "manager" that has been probably with the company plus fourteen years and Valero is literally working to death just to pay rent and buy groceries

    Advice to Management

    Get a real job don't be scared to be what you want to be


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  5. Helpful (5)

    "Valero Welcome Renewable Plant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Welcome, MN
    Current Employee - Anonymous Employee in Welcome, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Valero Energy full-time (More than 5 years)

    Pros

    The Valero Energy group provides good benefits and pay for their employees and if you are a member of an elite group of backside kissers you get paid even better than deserved.

    Cons

    I cannot speak for the relationship between management and employees at other facilities, but I can give my perspective of the Welcome, MN facility.

    At this facility you will find some really good people, some really good friends and a career that you may want to take pride in. The good people and hard workers are unfortunately; leaving or are being blackballed out of a job at this facility. I believe it has everything to do with taking pride in your work. Those people that you can count on, that take pride in their work and would ultimately just like to put in an honest day’s work to earn a living, plain and simply aren't being appreciated. There is a good deal of favoritism shown to people that are truly lazy or just have poor work ethics because they know how to "schmooze" or kiss hindquarters. Alternatively, those people that show up every day on time and try to do their best seem to get no recognition at all. This has lead the Welcome facility to a point where a large number of the experienced staff are looking to move on or are being forced to move on; as they question management or are tired of being treated poorly by management because they know more about the position they hold than management themselves. They have tried and tried to move up based on merits, but this doesn’t work as the “schmoozers” are really good at being ‘Yes Men’ and not thinking for themselves. The hard working employees have tried to make improvements to the everyday work life only to have it all demolished by those that really do not care or by poor choices made by management for which they never take credit. I have witnessed such things as a member of management making changes which produced wasted product and then they knowingly let someone else take the blame for the mistake. I have witnessed certain managers turn his/her cheek on a safety issue that he/she was involved in, but others are fired for much smaller issues by comparison.
    Although most people would choose to do right by the community and donate to a good cause; you will be forced to donate to the United Way and also to volunteer a certain number of hours the Valero only approved events each year. You will be badgered by the administration until you do both of these things and if you make the decision not to do either of these things your raise and bonus are threatened.

    Suffice it to say that I could go on and on about these issues, but I won't. Just keep an eye open for all of the job postings that come open over and over again and again. The amount of turnover should speak for itself.

    I wouldn’t not recommend applying for a job at this facility unless you have absolutely nothing in your background check and if you are the type of individual who would have nothing in your background check; you’re too good to work here and will grow frustrated very quickly because of the things I’ve mentioned above. If you do decide to apply for a position at this facility; keep in mind that if you are the sort of individual that likes to take ownership or pride in his/her work, you will be sorely disappointed here as I see no improvements being made at this facility with local or corporate management.

    Advice to Management

    I pretty much summed things up in the cons section of this review and hope that people read through this and keep this all in mind as employees leave this facility because of the local and corporate management.


  6. Helpful (1)

    "working for working at the Valero"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tuscaloosa, AL
    Former Employee - Anonymous Employee in Tuscaloosa, AL
    Doesn't Recommend
    Negative Outlook

    I worked at Valero Energy full-time (Less than a year)

    Pros

    Nice clean store to work at

    Cons

    Management is rude and not friendly

    Advice to Management

    They need to hire a manager that knows how to treat people and be drama free


  7. Helpful (3)

    "Disappointed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great employees excluding current management team.

    Cons

    Management from the top down.

    Advice to Management

    Find your happiness in ways other than firing people.


  8. Helpful (2)

    "Avoid working here at all costs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Old Ocean, TX
    Current Employee - Customer Service Representative in Old Ocean, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Valero Energy full-time (More than a year)

    Pros

    Vacation and health insurance benefits are the only perks. Sometimes a kind customer will slip you a tip.

    Cons

    Managers treat CSR's like crap, yell and insult you, complete nepotism and corruption in every facet of upper management including HR, extorting CSR's for money when product is damaged or for drive-offs, they don't care if you're sick while working, I could go on forever about the hell of working here.

    Advice to Management

    Stop letting store mangers treat employees like crap, provide better oversight and ethics reviewers, hire more workers for shifts, quit covering the butts of corrupt evil managers


  9. Helpful (1)

    "Worst Job ever!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in San Antonio, TX
    Former Employee - Customer Service Representative in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Valero Energy part-time (Less than a year)

    Pros

    The Co-Workers and the regular customers

    Cons

    Everything else from management, dumb cameras everywhere, mindset and mentality of the workplace, no breaks, no discount for purchases which is unbelievable, long hours (my weekends never existed), low morale, and this place is just horrible!
    Never Again!!!

    Advice to Management

    Wolves in sheeps clothing. I aint no sheep Im a guard dog! Never met people who are so senile! They appear friendly but will doublecross you when it suits them!


  10. Helpful (2)

    "Not a great place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Austin, TX
    Former Employee - Assistant Manager in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Valero Energy full-time (More than 3 years)

    Pros

    Within 2 weeks of being hired, I began training for the Assistant Manager position. Since the store I was at already had an assistant manager, the manager would train me on his duties, as well. I loved it! There were no positions available for AM in any store near us, so I stayed as CSR, got better raises because of doing AM and SM tasks.

    Cons

    Once I was relocated, I worked with one manager for a few months before he quit. It was unexpected. I was now "Acting Manager" for this store. I was fine with that, because it got me more experience. Once they hired a new manager, he quit, unexpectedly, after a few months. I talked to the Area Manager about training me to be a Manager for this store. He humored me for a bit. Then, the last SM came in. I ran the store for about 7 months total. When she ran the store, she started upsetting our regulars because she wasn't ordering correctly. I had worked with her multiple times trying to explain what our customers like. She told me "I was brought in here to make this store better, because the girl running it couldn't cut it, so I'm going to do this my way." That was a direct attack at me. They only pay $7.35 when you are hired, and every 3 months you get a review done. The pay raises were: $0.05 for unsatisfactory (which required another review after 30 days. If it was still the same, you were let go), $0.10 for satisfactory, and $0.25 for above satisfactory (which was not to be given out unless you were doing what I did, which is be an AM without the AM pay and benefits). Once I did finally get my AM title, I got a $0.51 raise. Woo....$8.76 to be an assistant manager to a manager that refused to respond to employee's urgent calls, and refused to respond on the 2 occasions our store was broken into. I had to go up there, instead. I wouldn't have minded, but the whole time we are there, we have to be on the clock. Well, that put me into overtime, so I got yelled at for it. I got yelled at because the manager couldn't do her job, so I had to. Then, after finally getting that store in some sort of order, talking to customers and letting them know we were going through a change, basically begging them not to stop shopping with us, and doing everything I could to keep are customer base up; I get accused of stealing. I told them I was not stealing and I asked them to put a camera out where the theft was happening, so they could clear me, and they said it would cost too much. They refused to look at the fact that the theft began as soon as our new manager came in, and just kept saying I did it. For weeks, I fought with them on this. I finally gave up one day, though. I was having constant panic attacks before I worked here, but with everything they were saying about me and the fact that they wouldn't listen to me, it just made everything worse. I finally just walked in and tossed my keys over the counter and let the manager know I wouldn't be returning. I figure, there's no more room for advancement for me here. They think I'm a thief, and even though, I've done everything possible to show them that it wasn't me, they refused to look at anyone else.

    Advice to Management

    Learn to look in the right places when you think you have an employee stealing. Just because someone is the manager of that store, it doesn't mean they aren't stealing.


  11. "bad experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tyler, TX
    Former Employee - Anonymous Employee in Tyler, TX
    Doesn't Recommend
    Neutral Outlook

    I worked at Valero Energy full-time (More than a year)

    Pros

    the owner in never there so you will probably feel more comfortable while working

    Cons

    he will over work you with no paid overtime and he will take way too much money when it comes to taxes on your paycheck he will take advantage of you

    Advice to Management

    he needs to pay better and be more organize with the schedule



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