Valet Park of America Reviews | Glassdoor

Valet Park of America Reviews

Updated September 20, 2017
46 reviews

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3.3
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Theodore L. Chagnon
23 Ratings

46 Employee Reviews

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  1. "VPA Rulez"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Valet Runner in Worcester, MA
    Current Employee - Valet Runner in Worcester, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Valet Park of America part-time (More than a year)

    Pros

    Flexible hours, decent pay, some decent co-workers, no split tips, when2work is an awesome app for scheduling/ communications, some restaurant shifts can line your pockets, managers aren't the most professional but they are good people and kind of know what they are doing. Best for college students trying to make better money than minimum wage.

    Cons

    some scheduling issues, management can be like baby sitters sometimes, weekend restaurant shifts can be dead (once parked/retrieved 3 cars in a 5 hour shift), not a lot of room to move up in the company (they do promote from within the company but it doesn't happen often).

    Advice to Management

    Less Micro management (at hospitals),


  2. "Valet Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Valet Attendant
    Former Employee - Valet Attendant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Valet Park of America full-time (More than a year)

    Pros

    The operations are simple enough to learn within a day or two.
    Various opportunities outside of valeting.

    Cons

    Be prepared to remain on your feet for long periods of time. I worked at a small location with minimal traffic and was not permitted to sit down on down times. As a result, my joints have taken a huge beating which led me to eventually leaving the company. Also, management has an extremely difficult time composing schedules.

    Advice to Management

    Please provide seats for your workers. As someone who worked with VPA for over two years, it really hurt to see the constant lack of compassion from management.

    Valet Park of America Response

    Sep 25, 2017 – Director of HR

    Thanks for taking the time to write this. While standing is a core component of our position, we do our best to provide employees with a good working environment. I would be happy to discuss this... More

  3. "An okay job for a little while"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Valet Park of America full-time

    Pros

    Flexible scheduling, can be fun

    Cons

    Nasty cars, favoritism among supervisors

    Advice to Management

    Higher pay means less turnover means better employees means fewer accidents.


  4. "Ridiculous and absurd"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Captain and Runner in New Haven, CT
    Former Employee - Captain and Runner in New Haven, CT
    Positive Outlook
    No opinion of CEO

    I worked at Valet Park of America full-time (More than a year)

    Pros

    People that you work with are great except management who are non existent except when the big boss comes around

    Cons

    Pay and management is substandard. You run around like an animal just to be dehumanized by the customer when they get their car late.

    Advice to Management

    Fire top guy and than some of the regular managers bc they play favorites and are very unprofessional.

    Valet Park of America Response

    Sep 25, 2017 – Director of HR

    Thanks for taking the time to write this. Working at medical facilities, we offer encounter customers who are having a rough time. Sometimes this frustration can be expressed negatively, but helping... More


  5. "Western MA region"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Valet Park of America full-time

    Pros

    Excellent and experienced management who do everything to accommodate a college student's schedule. I worked at VPA for 3+ years through undergrad in over 5 regions (based out of Western MA). They were always willing to adjust my hours based on location (whether at school or back home), school workload (fat or lean semesters) and travel (primarily for academics). There is also ample room to move up.

    Higher-up's at mid-sized to large companies aren't always the most attentive to their staff. The VPA brass defy that; upper management was always extremely sincere in their concern for anyone in the company, from valet attendants to desk cashiers. VPA is truly a model for how customer service should be done. This is a company that goes above and beyond.

    Cons

    Working in the weather isn't always fun...but oh well, I just needed 5 words to submit.

    Advice to Management

    Keep doing what you're doing.


  6. "Pay is low but schedule flexibility is nice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Valet Attendant in Norwalk, CT
    Current Employee - Valet Attendant in Norwalk, CT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Valet Park of America full-time (Less than a year)

    Pros

    Flexible scheduling allows for you to focus on more important goals in your life.

    Cons

    Pay is low (between $11-13 an hour with tips). Company sends you to work at many locations - some as far as 30 miles from your usual worksite (Norwalk).


  7. "Easy job, low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Valet Attendant in Springfield, MA
    Current Employee - Valet Attendant in Springfield, MA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Valet Park of America full-time (More than a year)

    Pros

    Easy job
    Good exercise
    Good practice of people skills
    Good hours

    Cons

    Low pay
    Little to no opportunity for advancement
    90% of guests are in horrible moods
    Guests treat you like garbage

  8. "Valet park of America seasonal employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Worcester, MA
    Current Employee - Anonymous Employee in Worcester, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Valet Park of America (More than a year)

    Pros

    flexible schedule, plenty of hours, decent tips

    Cons

    Bad hours, unintelligent coworkers, long days


  9. "Valet Attendent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Valet Attendant in Nantucket, MA
    Former Employee - Valet Attendant in Nantucket, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Valet Park of America full-time (Less than a year)

    Pros

    Great coworkers, middle management was professional and well experienced for the challenge of vacation season in Nantucket.

    Cons

    Unprofessional behavior by Vice President, No flexibility or communication in scheduling.


  10. "Decent companh"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent company with okay pay. Tips were lousy but management was good. Not a bad place to work with locations all over New England.

    Cons

    Clients were not the best. There were not too many locations around Boston so if your in the city could be a downside. Tips were not great.

    Advice to Management

    Listen to your employees concerns. Promote from within. A better starting salary will be needed in order to attract top talent and keep them there.

    Valet Park of America Response

    Oct 3, 2016 – Director of HR

    Thank you for taking the time to write this. We are constantly looking at making sure our rates are competitive, and we will specifically look at those in the Eastern MA area. Thank you - Tim Duval


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