Valet Park of America Reviews | Glassdoor

Valet Park of America Reviews

Updated June 21, 2018
63 reviews

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3.5
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Theodore L. Chagnon
36 Ratings

63 Employee Reviews

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Pros
  • "Starting as a valet while in college, VPA offered me a flexible schedule while earning above average wages" (in 14 reviews)

  • "Nice cars ,cool people ,decent money" (in 8 reviews)

Cons
More Pros and Cons

  1. "A Great Company to Be a Part Of"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Valet Captain in Worcester, MA
    Current Employee - Valet Captain in Worcester, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Valet Park of America full-time (More than 5 years)

    Pros

    Extremely flexible, accommodating, and understanding. I have been with VPA on and off for the past 6 years and they have always been able to accommodate my schedule and work around my other obligations. They have given me as many, or as few hours as I require depending on what's going on in my life. During my time at VPA, I have moved around the country at different points to pursue other ventures, and they have always welcomed me back with open arms when I have come back home and needed work. It's been great knowing that I have a job that I enjoy and make good money at waiting for me if things don't happen to pan out how I expected. All in all, my time with VPA has been thoroughly enjoyable and they have been there through the ups and downs in my life, and have been understanding and welcoming through all of it.

    Cons

    The only cons I have encountered are just scheduling and payroll issues from time to time, but this is just because of common human error. Any problem I've had is always quickly resolved by just a phone call or an email.

    Advice to Management

    Management here is great. Most of the managers are some of the kindest, and genuinely good people I've encountered. I have met numerous managers at VPA that I now consider friends. Keep doing what you're doing!


  2. "Shuttle bus driver (hospital)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shuttle Driver in Stamford, CT
    Former Employee - Shuttle Driver in Stamford, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Valet Park of America full-time (Less than a year)

    Pros

    Nice looking website, nice uniforms doesn't make you look like pro.

    Cons

    Insecure job,totally incompetent manager about transportation issues/bus safety is not a priority/bus shuts off with passenger on board , imagine >>railroad.

    Advice to Management

    It is time to have a group psychiatric evaluation.

    Valet Park of America Response

    Jul 11, 2018 – Director of HR

    Thank you for your feedback. I have to respectfully disagree with some of the information in this review. We follow all state and federal DOT regulations. Our busses are all inspected by the CT DMV... More

  3. "POORLY MANAGED"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Valet Park of America full-time (More than a year)

    Pros

    This company allows for a flexible schedule.

    Cons

    There is not opportunity for advancement. management plays favoritism with employees.
    Certain management feels as though they can speak to their employees anyway they choose to even though it’s rude.

    Advice to Management

    Certain members of management should learn to be more courteous, respectful and professional speaking to their employees.
     Management should boost the morale of their employees, not lower the morale therefore making a better workplace. if morale has been lowered, employees will dislike coming to work.

    Valet Park of America Response

    Mar 19, 2018 – Director of HR

    Hi and thank you for taking the time to write this. I would appreciate it if you could contact me directly about which area and members of management you are referring to. We work hard to maintain a... More


  4. "Everything about this job is 50/50. Sometime great, sometime terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Valet Captain in Hingham, MA
    Former Employee - Valet Captain in Hingham, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Valet Park of America part-time (More than a year)

    Pros

    Coworkers can be helpful and fun to work with
    Customers can be nice and tip well
    Pay can reach $20/hr if you work at a good location
    Work in the sunny weather, keeps you outside and moving
    As long as you have half a brain and can be nice to people, the jobs easy.
    If a manager comes and checks on you and sees you're trying/hustling, they pretty much leave you alone. Not much to worry about.

    Cons

    Coworkers can be terrible/lazy and awful to work with
    Customers can be rude and not tip at all
    Pay can reach $5/hr in tips and then you have to hope they compensate you right
    Work in the rain and snow with no cars to park because it's raining and snowing
    Flat out lied about recommendation bonuses. They say you'll get $50 per referral. I referred several and got nothing. Friend of mine referred 10+ people and didn't see a dime as well.
    Work is usually Friday/Saturday nights

    Valet Park of America Response

    Feb 26, 2018 – Director of HR

    Thank you for your feedback - I agree that this position definitely can have great days, and tough days, but the great days tend to outweigh the tough ones. The tough days are when customers need our... More


  5. "Good Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Audit/Payroll in Hartford, CT
    Former Employee - Cashier/Audit/Payroll in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Valet Park of America full-time (More than a year)

    Pros

    Flexible Schedules, build on career skills.

    Cons

    None that I can think of

    Advice to Management

    My Managers were great


  6. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Valet Park of America full-time (More than 10 years)

    Pros

    Employees treated like family

    Great schedule flexibility for students, parents of young kids, people with 2 jobs.

    Reward hard work and look to always see potential in you

    Offer programs to continue the employees knowledge and learning within the industry

    I have made quite a few friends over the years

    Opportunity to work in different areas ie. VT Ski resorts, NY casinos, and Nantucket.

    Cons

    Sometimes co-workers don’t want to work as hard as you.

    The weather extremes IF you don’t dress properly.

    Advice to Management

    Keep those advancement opportunities coming!


  7. "Valet Parking Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Valet Park of America full-time

    Pros

    Drive nice cars, get decent tips, good exercise, flexible hours

    Cons

    Extreme weather conditions, poor management

    Advice to Management

    Exercise the same rules you set in place

  8. "Booth Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Booth Attendant in Albany, NY
    Former Employee - Booth Attendant in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Valet Park of America part-time (Less than a year)

    Pros

    Benefits, Fairly flexible hours, Salary above minimum wage, Fluctuating pace of work

    Cons

    Not flexible about sick leave, little room for advancement, dated equipment that is not well maintained.

    Advice to Management

    Find a better way to manage sick time, be more open to employee requests.


  9. "Great Opportunities"

    StarStarStarStarStar
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Valet Park of America full-time (More than 10 years)

    Pros

    Lots of advancement potential
    Great people
    Owner and managers set a great example
    Keeps you in great shape
    Opportunities to travel to vacation destinations
    Growing business

    Cons

    Braving the elements no matter what the weather brings


  10. "A place for good people to do good things"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Valet in Springfield, MA
    Current Employee - Valet in Springfield, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Valet Park of America full-time

    Pros

    Active work. Some places are fast paced and non-stop other places are on the slower side but potential to make money still exists by getting to know regulars and spend more time on customer service.

    Cons

    Weather can be tough. Rain is the worst element for this job. Cold/snow aren't as much as a nuisance as you'd think if you dress appropriately and snowy shifts are usually a lot of fun.

    Advice to Management

    Management tries to walk a good line and be as flexible/accommodating as possible. If you can plan ahead and request time off or availability changes properly and you can communicate with them on any issues or problems you'll be just fine. They won't tolerate employees with careless attitudes who aren't doing the right thing and making things difficult for their co-workers and customers. Continue to be up front with policies and address things consistently.


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