Valet Park of America Reviews | Glassdoor

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Valet Park of America Reviews

Updated February 19, 2018
60 reviews

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3.7
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Theodore L. Chagnon
33 Ratings

60 Employee Reviews

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Pros
  • Starting as a valet while in college, VPA offered me a flexible schedule while earning above average wages (in 13 reviews)

  • Nice cars ,cool people ,decent money (in 8 reviews)

Cons
  • Weather conditions can make it difficult to work (in 3 reviews)

  • Some employees don't work as hard as others, and when employees get lazy it's hard to enforce that they work harder (in 2 reviews)

More Pros and Cons

  1. "Good Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Audit/Payroll in Hartford, CT
    Former Employee - Cashier/Audit/Payroll in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Valet Park of America full-time (More than a year)

    Pros

    Flexible Schedules, build on career skills.

    Cons

    None that I can think of

    Advice to Management

    My Managers were great


  2. "Everything about this job is 50/50. Sometime great, sometime terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Valet Captain in Hingham, MA
    Former Employee - Valet Captain in Hingham, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Valet Park of America part-time (More than a year)

    Pros

    Coworkers can be helpful and fun to work with
    Customers can be nice and tip well
    Pay can reach $20/hr if you work at a good location
    Work in the sunny weather, keeps you outside and moving
    As long as you have half a brain and can be nice to people, the jobs easy.
    If a manager comes and checks on you and sees you're trying/hustling, they pretty much leave you alone. Not much to worry about.

    Cons

    Coworkers can be terrible/lazy and awful to work with
    Customers can be rude and not tip at all
    Pay can reach $5/hr in tips and then you have to hope they compensate you right
    Work in the rain and snow with no cars to park because it's raining and snowing
    Flat out lied about recommendation bonuses. They say you'll get $50 per referral. I referred several and got nothing. Friend of mine referred 10+ people and didn't see a dime as well.
    Work is usually Friday/Saturday nights

  3. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Valet Park of America full-time (More than 10 years)

    Pros

    Employees treated like family

    Great schedule flexibility for students, parents of young kids, people with 2 jobs.

    Reward hard work and look to always see potential in you

    Offer programs to continue the employees knowledge and learning within the industry

    I have made quite a few friends over the years

    Opportunity to work in different areas ie. VT Ski resorts, NY casinos, and Nantucket.

    Cons

    Sometimes co-workers don’t want to work as hard as you.

    The weather extremes IF you don’t dress properly.

    Advice to Management

    Keep those advancement opportunities coming!


  4. "Valet Parking Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Valet Park of America full-time

    Pros

    Drive nice cars, get decent tips, good exercise, flexible hours

    Cons

    Extreme weather conditions, poor management

    Advice to Management

    Exercise the same rules you set in place


  5. "Booth Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Booth Attendant in Albany, NY
    Former Employee - Booth Attendant in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Valet Park of America part-time (Less than a year)

    Pros

    Benefits, Fairly flexible hours, Salary above minimum wage, Fluctuating pace of work

    Cons

    Not flexible about sick leave, little room for advancement, dated equipment that is not well maintained.

    Advice to Management

    Find a better way to manage sick time, be more open to employee requests.


  6. "Great Opportunities"

    StarStarStarStarStar
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Valet Park of America full-time (More than 10 years)

    Pros

    Lots of advancement potential
    Great people
    Owner and managers set a great example
    Keeps you in great shape
    Opportunities to travel to vacation destinations
    Growing business

    Cons

    Braving the elements no matter what the weather brings


  7. "A place for good people to do good things"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Valet in Springfield, MA
    Current Employee - Valet in Springfield, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Valet Park of America full-time

    Pros

    Active work. Some places are fast paced and non-stop other places are on the slower side but potential to make money still exists by getting to know regulars and spend more time on customer service.

    Cons

    Weather can be tough. Rain is the worst element for this job. Cold/snow aren't as much as a nuisance as you'd think if you dress appropriately and snowy shifts are usually a lot of fun.

    Advice to Management

    Management tries to walk a good line and be as flexible/accommodating as possible. If you can plan ahead and request time off or availability changes properly and you can communicate with them on any issues or problems you'll be just fine. They won't tolerate employees with careless attitudes who aren't doing the right thing and making things difficult for their co-workers and customers. Continue to be up front with policies and address things consistently.

  8. "Great company to grow with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Valet Park of America full-time (More than 10 years)

    Pros

    Growing company with advancement opportunity and promotion from within. Company cares about doing a good job.

    Cons

    The weather can make the job tough at times, but there are also nice days that make up for that

    Advice to Management

    Keep up the good work and we will continue to grow together.


  9. "Various positions and locations/flexible hours/opportunity for advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Human Resources Director in Springfield, MA
    Former Employee - Assistant Human Resources Director in Springfield, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Valet Park of America (More than 5 years)

    Pros

    Starting as a valet while in college, VPA offered me a flexible schedule while earning above average wages. In less than a year I was promoted, making more money and responsible for overseeing other valets. This quick promotion is an example of one of the best parts of the job-where employee's efforts are noticed by supervisors, and are rewarded for their hard work and dependably.

    After a while, what started as a PT job while in college, turned into a career where I worked all over New England in various roles for over 8 years earning a competitive salary and benefits.

    I would recommend VPA as an employer for anyone who is eager to work and wants to provide excellent customer service.

    Cons

    Most positions usually entails working outside so be prepared!


  10. "Great Company to Work For!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Manager in Springfield, MA
    Current Employee - Human Resources Manager in Springfield, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Valet Park of America full-time (More than 8 years)

    Pros

    Flexible hours, advancement potential, great management, great opportunities to transfer to new locations, something new every day, always learning new things, great full time benefits.

    Cons

    None that I have found or can think of.


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