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Valley Strong Credit Union

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Valley Strong Credit Union

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Valley Strong Credit Union Reviews

Updated Feb 13, 2023

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Found 55 of over 56 reviews
4.3
80% Recommend to a Friend
Valley Strong Credit Union President/CEO Nicholas Ambrosini
88% Approve of CEO

Found 55 of over 56 reviews

4.3
80%
Recommend to a Friend
88%
Approve of CEO
Valley Strong Credit Union President/CEO Nicholas Ambrosini
Nicholas Ambrosini
25 Ratings

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Commercial Customer Service Representative

What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.

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Top Review Highlights by Sentiment

Pros
  • "Good benefits / 401k(in 7 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Valley Strong Credit Union and is not affected by filters.

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  1. 5.0
    Current Employee, more than 1 year

    Many Great Opportunities to Progress Through Your Career

    Oct 4, 2022 - Centralized Operations Servicing Specialist I in Bakersfield, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - You can work your way up with or without experience. - The company really does care for both the members and Team Members. - Great Benefits for Full-time positions. - Good Pay to start either part time or full time. - Can transfer to any of the branches.

    Cons

    - Depending on your methods of learning, you don't learn everything during training. You learn along the way.

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  2. 1.0
    Current Employee

    Labor Hungry

    Feb 13, 2023 - Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    At this point nothing pro of working here.

    Cons

    Preach all about Mental health and work life balance, yet refuse to hire anyone and make only certain positions work 6 days a week ( when there’s PLENTY of others with the full capability to do the same job.) When working 6 days you have to chose to either take a full non paid day off or work 4 hours on your “day off” just to get your bare minimum 40 hour work week. You’re expected to be at work even when sick. Managers literally leave to go get pedicures and get their lashes done while 2 people are left on the line working. Ridiculous. Work life balance only for those salaried managers.

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  4. 4.0
    Current Employee

    Fix it before it breaks

    Jan 1, 2023 - Undisclosed for Privacy 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company loves their employees, designing programs to illustrate this across all levels. People with sustained tenure genuinely care for each other. Company compensates people very well. Not only do they care for the team, they care for members too.

    Cons

    Enterprise-wide modifications (overall performance program, dei and erg) are causing shifts that should be addressed earlier to avoid negatively affecting the enterprise.

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  5. 4.0
    Current Employee

    Great Place to Work at!

    Jan 5, 2023 - Senior Msr 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly staff, flexible with schedule, great benefits

    Cons

    Pay could be more and their's lack of training

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  6. 1.0
    Current Employee

    Do better, Valley Strong

    Jun 12, 2022 - Teller 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There is room for advancement.

    Cons

    I WOULD STRONGLY ADVISE YOU NOT TO WORK HERE. I would also be weary of all the positive reviews here because the company sends out emails telling employees to write Glassdoor reviews. This organization's core values only seem to apply to those in management or administrative positions. The frontline employees that are integral to the success of this business get little to no support, it's all talk. Stressful environment. Supervisors micromanage. Your company culture experience will vary based on which branch/department you are in. Pray to God you don't get sick while working here because they will turn the tables on you. There is no care or compassion from supervisors or HR department. They'll give you the run around and treat you as if they have no morals or respect for the lives of others. I've heard multiple stories from co-workers and mutuals about the way they handle illness. It's truly disgusting and disheartening they way they treat team members. They will make you feel disposable. Lesson learned, an organization that is always hiring is not an organization you want to work for.

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  7. 5.0
    Former Employee, more than 5 years

    Great coworkers and benefits

    Aug 19, 2022 - FSO II in Bakersfield, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits were great, co workers were nice, business casual attire accepted. Jeans on Fridays and Saturdays. Christmas bonus, small, but at least it was something.

    Cons

    As an FSO you have to work Saturdays. Depending on the office you may have to work at a different branch from your home branch on weekends. When an employee in your department leaves they tend not to replace them, but rather disburse more work amongst those remaining. Not enough coverage when someone is out of office for vacation or sick. I had multiple times where I had to run the whole lending side as the only FSO the entire day and had to take lunch at 2pm or later when someone could come from another branch to cover my 1hr lunch.

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  8. 3.0
    Former Employee

    Not as great as they appear

    Nov 19, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good benefits Good salary Good members to work with

    Cons

    High turnover/Low staffing Strict attendance not great for parents Micromanagement Poor training Senior team doesn’t address needs as expressed by staff

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  9. 2.0
    Former Employee, more than 3 years

    Good Work Life Balance Poor Management

    Sep 2, 2022 - IT Support in Bakersfield, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good work life balance and people are friendly.

    Cons

    Poor management and the IT department lack skills in todays technological space.

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  10. 5.0
    Current Employee

    Great place to work

    Sep 16, 2022 - Contact Center Officer in Bakersfield, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great atmosphere, friendly and fun place to work

    Cons

    I have no cons here

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  11. 5.0
    Current Employee, more than 3 years

    Fantastic Place to work!

    Dec 10, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The culture. The values. The team. Senior management has made it very clear that their doors are always open and they're not above taking a call from the frontline. They genuinely have interest in how things are going on the frontline, and never hesitate to introduce themselves to new employees. Compensation and benefits are generous. To add to the generosity HR often schedules sponsored events for team members. HR is friendly and always willing to help in any way they can. Working here I am always happy to go to work for the day, and I know that should anything happen I will be taken care of. Valley Strong Credit Union cares about employees as much as Members.

    Cons

    There are some inconsistencies with supervisors as far as direct report support. While some excel in building their team members up and helping them in their career, others do not. I will say that team members do still have the choice to self advocate as far as their career growth, just wish all supervisors were supportive.

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    1 person found this review helpful
Viewing 1 - 10 of 55 Reviews
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Valley Strong Credit Union Reviews FAQs

Valley Strong Credit Union has an overall rating of 4.3 out of 5, based on over 56 reviews left anonymously by employees. 80% of employees would recommend working at Valley Strong Credit Union to a friend and 81% have a positive outlook for the business. This rating has decreased by -11% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Valley Strong Credit Union employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Valley Strong Credit Union. This rating has decreased by -8% over the last 12 months.

80% of Valley Strong Credit Union employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Valley Strong Credit Union 4.2 out of 5 for work life balance, 4.1 for culture and values and 4.3 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Valley Strong Credit Union to be culture, career development, benefits and the cons to be work life balance, compensation, management.

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Valley Strong Credit Union Photos

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Valley Strong Credit Union photo of: A piece of the puzzle - Our teams like to have fun and destress through the act of team puzzle building.
Valley Strong Credit Union photo of: We love giving back to the communities that we serve.
Valley Strong Credit Union photo of: We are honored to have been named Community Partner of the Year by the Greater Bakersfield Chamber Awards
Valley Strong Credit Union photo of: Our COO 'embracing the fun' at our ribbon cutting ceremony
Valley Strong Credit Union photo of: Porterville Ribbon Cutting
Valley Strong Credit Union photo of: National Wear Red Day 2022
Valley Strong Credit Union photo of: Our Team supports local Chamber of Commerce Young Leading Professionals Mixers and Events
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Glassdoor has 56 Valley Strong Credit Union reviews submitted anonymously by Valley Strong Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Valley Strong Credit Union is right for you.