Valley View Casino Reviews | Glassdoor

Valley View Casino Reviews

Updated February 13, 2017
16 reviews

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Full-time Part-time

3.8
Star Star Star Star Star
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Joe Navarro
2 Ratings

16 Employee Reviews

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  1. "Great place to work if you don't mind getting yelled at a little"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Players Club Representative in Valley Center, CA
    Former Employee - Players Club Representative in Valley Center, CA
    Recommends
    Positive Outlook

    I worked at Valley View Casino part-time (More than a year)

    Pros

    Great employee perks. Positive atmosphere. Free food everyday via an employee buffet. The team you work with makes it all worth it and you really feel like you're a part of something.

    Cons

    Working as a players club representative the initiatives they ask you to move forward with are often confusing to clients & short lived creating the appearance that the rules are always changing and management doesn't have a firm grasp of the direction they want to go. This makes the players frustrated and contributed to you getting yelled at by unhappy patrons. Also there's not very much opportunity to move up unless you're tribal which is a little discouraging.

    Advice to Management

    Try spending a day in a players club reps shoes without having the ability to give out perks to solve problems like they do.


  2. "Good place to work, horrible management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Officer in Valley Center, CA
    Former Employee - Security Officer in Valley Center, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Valley View Casino full-time (More than 3 years)

    Pros

    There is always something to deal with. Your job will always be fill with interesting people, a place that promises to keep you on your toes.
    Best part of working at VVCH is the Team Member Daily Dish.
    Great Salary
    Selection of advancement opportunities, that is if your manager likes you.

    Cons

    Dealing with management politics .
    Every department has drama
    Hr Department including the Upper Management needs to be replaced with genuine people

    Advice to Management

    Hire new management


  3. "Rep"

    Star Star Star Star Star
    Former Employee - Club Representative in Escondido, CA
    Former Employee - Club Representative in Escondido, CA

    I worked at Valley View Casino (More than a year)

    Pros

    This is an okay place to work

    Cons

    There are not many cons to say


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "My experiences at VVC was great with the customers, however the management does not understand customer satisfaction."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Promotions Representative in Valley Center, CA
    Former Employee - Promotions Representative in Valley Center, CA
    Doesn't Recommend

    I worked at Valley View Casino full-time (More than 3 years)

    Pros

    Customers are ready for a good time and entertain-able.

    Cons

    Middle Management hides real problems and situations from Upper management.

    Advice to Management

    Take care of your employees, they can help you entertain, promote, and look good to the upper management.


  6. "Fun place to work, job security if you are Native American."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Slot Supervisor in Valley Center, CA
    Current Employee - Slot Supervisor in Valley Center, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Valley View Casino full-time (More than 3 years)

    Pros

    Hard work and effort is recognized through promotions and awards.
    Fun, fast paced atmosphere to work in.
    Management cares about promoting a healthy work/life balance.

    Cons

    Working in smoking areas.
    Native American hiring and promoting preference.
    Too hard to get lazy employees fired.


  7. "Great place to work at!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barback/Bartender in Valley Center, CA
    Former Employee - Barback/Bartender in Valley Center, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Valley View Casino full-time (More than a year)

    Pros

    Great Benefits and pay. A lot of potential for growth. Very nice atmosphere and the people you work with are easy going and friendly

    Cons

    Exposed to second hand smoke. There is a non-smoking section but you are not always assigned to the same area of work.

    Advice to Management

    Keep up the good work, I know if I had the opportunity I would definitely return to work there in a heart beat.


  8. "Overall good experience, well managed, good place to start"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Table Games Dealer in Valley Center, CA
    Former Employee - Table Games Dealer in Valley Center, CA
    Recommends
    Neutral Outlook

    I worked at Valley View Casino part-time (More than a year)

    Pros

    Nice management and property, very good food for the employees and free, nice co-workers, it's a teaching casino where supervisors help you become better at your job

    Cons

    low pay for tipped employees due to clientele, part time employees often get "forced out" early, more inconvenient location than surrounding casinos, takes a long time to become full time.

    Advice to Management

    take better care of part time employees if you want to keep them by limiting force outs, making transition to full time a quicker process, and certainly not moving people from full to part time when avoidable.


  9. "Great Employer, good place to join if you want to up, or move laterally."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Valley Center, CA
    Former Employee - Anonymous Employee in Valley Center, CA
    Recommends

    Pros

    Free lunch.
    Open 24 hours a day, so many shift available.
    Company rewards for 1, 3, 5, 10 years of service.
    Referral program to make extra $$$

    Cons

    Smoke-filled environment (like all casinos)
    Opening 24 hours a day, so you may have to work grave.
    Can be stressful.

    Advice to Management

    It would be nice to try to improve the air filtration system so that the air was a little bit cleaner.


  10. "Management"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great place to work.Great atmosphere.

    Cons

    So far, so good . No cons


  11. "Security Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Exceptional leadership. Free lunch in employee café. Good training opportunities.

    Cons

    Ingesting a lot of smoke on Casino floor. Officers who have been employed for a long time do not contribute to the workload.

    Advice to Management

    Challenge employees to improve who have been there a long time.


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