Valley Youth House Reviews | Glassdoor

Valley Youth House Reviews

Updated February 14, 2019
23 reviews

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3.2
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Valley Youth House President and CEO Thomas R. Harrington
Thomas R. Harrington
2 Ratings

Employee Reviews

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  1. "You need passion to help kids to feel rewarded in your work here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Valley Youth House full-time

    Pros

    The work is hard but rewarding. This is an organization that values staff and client feedback and provides quality service.

    Cons

    You need to pay attention to your work life balance


  2. "Good to start your career in Mental Health"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Therapist in Bethlehem, PA
    Former Employee - Therapist in Bethlehem, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Valley Youth House full-time (More than 3 years)

    Pros

    The clients served
    Family atmosphere
    Training
    Agency Wide Activities and Socials
    Free Coffee/Tea
    Food is in the break room most times for employee's to have after an event

    Cons

    Low Compensation
    Shady Management (smile in your face)
    Little opportunity for growth
    Some programs are all about the money, so less care goes into clients, more care goes into paperwork

    Advice to Management

    Do a review of all programs and make changes to departments that have high turnover. Discontinue the nice in your face and deceitful behind your back practices. VYH will throw you a party complete with cake and fire you the next day. Have your hiring managers give a full job description and duties and let this be explained during the interview.

  3. "Coworkers are great, poor support from upper level management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Supervisor
    Former Employee - Program Supervisor
    Doesn't Recommend
    Approves of CEO

    I worked at Valley Youth House full-time (More than 3 years)

    Pros

    Meaningful work
    Built great relationships with clients
    Challenging (in a good way) and I learned a lot of skills
    Great, fun and caring coworkers

    Cons

    The expectations of management cause people to be burnt out
    Basically always on call
    Poor support by upper level management

    Advice to Management

    When an employee tries to call you multiple times and texts you to let you know that she was the victim of a crime on the job please don't text back saying "I'm in a meeting" and then wait 6 hours to call the employee to make sure she's okay.


  4. "Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager
    Current Employee - Case Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Valley Youth House full-time (More than 3 years)

    Pros

    Flexible schedule, good benefits, and work in the field

    Cons

    Low salary wages, limited growth opportunities, and can’t work from home


  5. "Coach/ Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coach in Philadelphia, PA
    Former Employee - Coach in Philadelphia, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Valley Youth House full-time (More than a year)

    Pros

    Cooperative and creative co-workers. Mostly younger/ energetic and had good relationships with young people.

    Cons

    Inconsistent and at times poor support from management.

    Advice to Management

    Provide more quality supervision and ask for feedback.


  6. "Excluded"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Secretary in Norristown, PA
    Former Employee - Secretary in Norristown, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Valley Youth House part-time (More than 3 years)

    Pros

    Most of the counselors are knowledgeable and professional. The clients enjoyed meeting each week with their peers. The donations for clients were greatly appreciated.

    Cons

    Feeling left out of the loop and under utilized. All staff should be well informed about changes to practices and protocol.

    Advice to Management

    Be more inclusive and consistent.


  7. Helpful (1)

    "Life Skills Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Valley Youth House full-time

    Pros

    Lots of training opportunities, freedom to tailor job around your own needs and youth's interests

    Cons

    Poor management with little support from direct supervisors

  8. "Youth Advocate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Valley Youth House full-time

    Pros

    They care about the youth they service

    Cons

    No advancement, not much support from Senior management

    Advice to Management

    Get to know the staff before appreciation day


  9. "COORDINATOR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Valley Youth House full-time (More than 3 years)

    Pros

    Needless to say. I loved Valley Youth House. It provided me with a undergraduate, graduate, and 4 years of employment. I worked in numerous program. There was great vacation time ! A great place to get experience !!!!!

    Cons

    As much as I loved VYH I also had numerous struggles. Not all programs provide the same amount or if any supervision to staff. The pay was extremely low and they don't compensate once you get your LCSW/LPC. Finally, there is little to no room for growth or development.

    Advice to Management

    Be more mindful of you A+ employees.


  10. "Not for Everyone, but I Love VYH"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programing in Philadelphia, PA
    Current Employee - Programing in Philadelphia, PA
    Recommends
    Positive Outlook

    I have been working at Valley Youth House full-time (More than 3 years)

    Pros

    I have been at VYH for 4+ years. VYH has a great reputation in Philly (where I am) and the state, so it's a solid place to be if you're looking for a career starter. The benefits (medical/dental/vision/401k) and vacation/sick are really generous for social work, IMHO. There are political issues in every organization, but overall I have really enjoyed working with VYH leadership and coworkers and I feel lucky to work here.

    Cons

    Relationships with county agencies can be difficult to navigate, particular with DHS in Philly. Pay is fair for entry-level work but more experienced staff may struggle to stay motivated when pay never moves out of the $30s unless you move into a supervisory role. There is a high turnover - at least in the Philly offices - but that can mean opportunity for a dedicated worker. VYH's positive youth development philosophy isn't for everyone, and I've seen some staff (particularly more traditional, experienced social workers) struggle with the office culture.