Value City Furniture 132 Reviews | Glassdoor

Value City Furniture Reviews

Updated February 14, 2017
132 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
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Jay L. Schottenstein
72 Ratings

132 Employee Reviews

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Pros
Cons
  • Upper management makes promises they cant keep (in 10 reviews)

  • Customer service is not so great (in 7 reviews)

More Pros and Cons

  1. "Review"

    Star Star Star Star Star
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Value City Furniture full-time

    Pros

    Good Pay and Good Co workers

    Cons

    Bad management and pretty dull enivornment


  2. "Clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Value City Furniture part-time

    Pros

    Everyone is so nice, i loved it there

    Cons

    None so far its great


  3. "Home Furnishing Consulant"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Fairview Heights, IL
    Former Employee - Anonymous Employee in Fairview Heights, IL
    No opinion of CEO

    I worked at Value City Furniture full-time

    Pros

    Able to make some $$$ providing some of the cons below. Benefits not bad, however, company remove 401 matching.

    Cons

    Don't work at a slow store. $ will be inconsistent each month. Retail hours makes it hard for personal life.

    Advice to Management

    Although this is for the ONE store I worked at, I can not speak of other locations.

    Management (Store level) needs to learn how to how to be a leader instead of a "Boss"...At least at the store level treat employees with the consistently of other employees - favoritism. Do what you say, say what you do. Meaning, company mottos....truthful and transparent....they say them all the time but don't live those values with the employees.


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  5. "Ok place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in White Marsh, MD
    Former Employee - Sales Consultant in White Marsh, MD
    Neutral Outlook
    No opinion of CEO

    I worked at Value City Furniture full-time (More than 5 years)

    Pros

    Can make a decent income if you are a go-getter and good at face to face sales.

    Cons

    They are not a forward thinking company, stuck to old processes and their old ways. Would be a better company if they asked for and implemented on the ideas from their thousands of employees.

    Advice to Management

    The golden rule...Treat people how you would like to be treated.


  6. "Sales manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    HFCs have huge income potential, opportunity to advance is always available, stable long term employment opportunity, the outcome will equal the effort!

    Cons

    This is retail, long hours including weekends and holidays are required, you will get what you put into it, not for everyone, but a great fit for the right candidate.


  7. "Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Easy Job, Fun Atmosphere, Profit Sharing

    Cons

    Work Life Balance, Dissaciociated Senior Management, HR


  8. "operations manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Indianapolis, IN
    Former Employee - Operations Manager in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Value City Furniture full-time (More than 8 years)

    Pros

    Pay is decent, your always busy doing something new every day. I absolutely loved being in furniture. when I first started with the company I felt as if I was building a career.

    Cons

    senior management could care less about your development with in the company. If you work hard they like to keep you where you are promising your advancement is coming meanwhile your hard work makes them look good and you keep doing all the dirty work and late nights while someone else reaps the rewards.... unless you golf with the man crew. They aren't too keen on female store managers even if you have been there 8 years and can run circles around the male managers in place.

    Advice to Management

    care enough about your stores and development of your associates. your goals should be to develop quality and capable associates to promote from with in.


  9. "Great company to have a career with."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Taylor, MI
    Current Employee - General Manager in Taylor, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Value City Furniture full-time (More than 8 years)

    Pros

    Promote from within.All about maniacal customer service and their employees.Family atmosphere and personalizing each customers experience.

    Cons

    If you're only looking for a job, this isn't for you.All about growing their employees and helping them become leaders.

    Advice to Management

    Focusing on each individual and helping them achieve their goals.Reach out to them and be there for them.


  10. "Sales manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Value City Furniture full-time

    Pros

    It is in a good location surrounded by apartments, homes and other businesses. The hours are reasonable. You will not work to early or stay very late

    Cons

    The training leaves a lot to be desired. The starting salary is very low. The bonus structure never came into play.

    Advice to Management

    Treat the employees more like professionals and less like children. Recruit future employees rather that take anyone who walks into the door


  11. "Opportunity ( Store Manager )"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Value City Furniture full-time (More than 10 years)

    Pros

    There is plenty of opportunity for people who want to work hard and take pride in what they do. Company leadership is investing in the people and putting money back into the company such as opening new locations , updating facilities , and new technology . All positions offer competitive pay for what's required of the job

    Cons

    This really isn't a con but some of the seasoned people become entitled because the perks , pay, and benefits are so good it makes it impossible for some to continue to be adaptable

    Advice to Management

    Keep believing in the people in the field. They feel it and appreciate it



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