Value Village Reviews in Canada | Glassdoor

Value Village Canada Reviews

Updated April 18, 2017
93 reviews

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Canada

2.2
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Ken Alterman
33 Ratings

93 Employee Reviews

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Pros
  • Company's values towards its team members is stupendous (in 19 reviews)

  • There's a 50% employee discount, so I got half off of almost everything (in 14 reviews)

Cons
  • Part time staff members barley get 20 hours a week and they pay minimum wage so that's not ideal (in 16 reviews)

  • Some of the downsides are lack of communication in he work place and there is very little discipline (in 7 reviews)

More Pros and Cons

  1. "Front End Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor in Mississauga, ON (Canada)
    Current Employee - Operations Supervisor in Mississauga, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Value Village full-time (More than 5 years)

    Pros

    Great company, they really want you to grow in the business

    Cons

    growing can be slow if there are a lot of high potential team members


  2. "Poor Pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Value Village part-time (Less than a year)

    Pros

    Organized, has a good mission, some really good deals

    Cons

    Pay, stress level, adherence to bureaucracy

    Advice to Management

    Better Pay


  3. Helpful (1)

    "Staff loves getting into your personal business"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Barrie, ON (Canada)
    Former Employee - Sales Associate/Cashier in Barrie, ON (Canada)
    Doesn't Recommend

    I worked at Value Village part-time (Less than a year)

    Pros

    Always something to do. Some of the employees are nice.

    Cons

    Management has no idea what they are doing. Over 20 employees quit in a year. Some employees would steal but just get a slap on the wrist. They didn't care if they saw a customer stealing.

    Advice to Management

    Get your act together! When you hire someone for cashier, then don't put them in the back and have no choice over the matter.


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  5. "Fun Time, Bad Pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Calgary, AB (Canada)
    Former Employee - Customer Service in Calgary, AB (Canada)
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Fun place at times
    good atmosphere and other employees

    Cons

    really stressful when busy
    bad pay
    pretends to be a charity

    Advice to Management

    Pay your employees better


  6. Helpful (2)

    "Not for students..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Toronto, ON (Canada)
    Former Employee - Sales Associate/Cashier in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Value Village (Less than a year)

    Pros

    I loved the customers I got, the amazing finds, the discount, the other employees, they were all wonderful.

    Cons

    You get first hand scams, people in the back repricing for a higher price because it's a sale. Boss would book us from 5-10 and make us stay until the store was clean which sometimes took till 3 in the morning. I requested 20 hours/week constantly and they always gave me more, I'm a student can't work too much. When my semester changed so did my availability, and my classes were inconveniently timed, so was only able to work weekends, they said I needed to be available for 4 days a week...

    Advice to Management

    Your employees have lives outside of work. They are not robots, they are humans, and as humans they come with issues of their own. Your employees aren't trying to scam you, they're trying to make a living.


  7. Helpful (1)

    "CDC ambassador"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CDC Ambassador in Burlington, ON (Canada)
    Former Employee - CDC Ambassador in Burlington, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Company pays for steel toe shoes, unlimited sick days, good co workers

    Cons

    Low wage, not enough hours.

    Advice to Management

    Help employees more when they say they need things that they dont have access to.


  8. "Not enough hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Calgary, AB (Canada)
    Current Employee - Anonymous Employee in Calgary, AB (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Value Village part-time (Less than a year)

    Pros

    good discount, friendly manager but not so much on few supervisors, you get quarterly bonus sometimes, free lunch during sale days, you meet new people everyday, very flexible schedule

    Cons

    you don't get enough hours and sometimes they will send you home early. minimum pay, you have to talk to customers A LOT, you get angry customers every once in a while trying to get a better deal. the worst part is your job is literally getting hard every month and you dont get anything from it. No raise or bonus beside the quartly

    Advice to Management

    Give people a descent hours especially to part time


  9. "Typical minimum wage job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Team Member in London, ON (Canada)
    Former Employee - Production Team Member in London, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Value Village part-time (Less than a year)

    Pros

    - Discount
    - Always something to do, keeps you on your toes
    - 7:30 am start time but also done by 4 pm, so you have the whole rest of the day to do other things
    - Two paid 15 minute breaks
    - Almost all weekends off (Mon-Fri plus the odd pre-sale shift Sat/Sun)
    - Active management involvement

    Cons

    - Active, physical work can take a toll on the body
    - Lots of dirt and dust (especially bad for those with asthma and/or allergies)
    - On-call for at least the first few months with few scheduled days
    - Part-time with full-time hours but no benefits


  10. Helpful (1)

    "Part Time Staff Member."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Toronto, ON (Canada)
    Former Employee - Sales Associate/Cashier in Toronto, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Value Village part-time (Less than a year)

    Pros

    - Friendly Staff members and management.
    - Management is always ready to help out staff members and help them get better at their jobs.
    -Work environment is positive and encouraging.

    Cons

    - On call system for employees who don't have a shift scheduled. This means that you have to keep that time slot of the day free in case they need you at work. This is obviously unpaid unless you get called in for a shift and you actually go to work.

    -Most customers are regulars and nice to deal with at the store but a lot of times you will find people haggling with you for discounts and even argue for 5¢ (yes this has happened to me and not only once)

    - Part time staff members barley get 20 hours a week and they pay minimum wage so that's not ideal. Having worked six months and more will you get a 30-50¢ increase. The next raise won't come till 1 year and so on.

    Advice to Management

    Instead of keeping staff on call, let staff members sign up for Shifts that they want to work. This way it allows the employee to use their time more efficiently and also you have an extra person or two whenever you need them.


  11. Helpful (1)

    "Power Trips"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sorter in Etobicoke, ON (Canada)
    Former Employee - Sorter in Etobicoke, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Value Villiage is a decent place to work especially for students.

    Cons

    Certain Management have power trips some more than others. The problem is there are to many chiefs and not enough Indians.

    Advice to Management

    You should really try to encourage your staff to become better employees instead of nit pick at everything they do wrong. Not a good look.


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