Vancity Reviews | Glassdoor

Vancity Reviews

Updated Aug 19, 2019

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Found 269 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
55%
Recommend to a Friend
61%
Approve of CEO
Tamara Vrooman
181 Ratings
Pros
Cons
  • "The culture in head office is far too concerned with titles and bureaucracy meaning nothing ever really gets done (or at least finished)(in 8 reviews)

  • "Senior management sometimes challenged with balance of innovation and running day-to-day operations(in 8 reviews)

More Pros and Cons
  1. "Great orgainzation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vancity

    Pros

    Work/life balance. Great pay with regular yearly increases, Great benefits.

    Cons

    too many things to be responsible for as an AM, they need to streamline the position.

    Vancity2018-08-27

    Vancity Response

    August 31, 2018Manager - Member Care

    Thank you for your review! We are so pleased to hear that you are enjoying your Vancity career, although you do have some specific concerns. We agree, the last couple of years have been challenging and Vancity does ask a lot of it's employees. However, we believe challenging our staff ...

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  2. Helpful (28)

    "A current perspective"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Vancity full-time

    Pros

    As others have said, Vancity employs some of the best people. Everyday you will go to work with some of the most engaged, motivated, and brilliant people in the financial sector. They care about their work, their impact, and their legacy. However, these people all eventually burn out and move on to other places where their values and worth are going to be rewarded, because Vancity just isn't that place.

    Cons

    Glassdoor reviews are indicative of how many people at Vancity feels. For over a year between 2016 to 2017 a slew of honest and heartfelt reviews flooded the site. These reviews were often brutal in their assessments, and probably took courage for the employees to write. However, in the past month or so, there are suddenly multiple 5-star reviews with little content or message. Here's what's wrong: Yes, we had a brutal...

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    Advice to Management

    It's okay to admit that you've made mistakes. Now, let's try harder to engage the folks who have been so negative about progress here so that they can offer advice and motivate other disenfranchised employees to do better. Otherwise, we're going to be stuck in the same rut over and over.

    Vancity2017-08-17

    Vancity Response

    September 15, 2017Manager

    Thank you for sharing your thoughts. Couldn't agree more with your suggestion to move on from the negativity, to focus on engagement of our staff who, by and large, want better things for Vancity. We have listened to the heartfelt feedback from our organization, and are committing ...

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  3. Helpful (5)

    "Compliance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Vancity full-time

    Pros

    Community involvement is paramount for the organization

    Cons

    Obstacles to community involvement can be difficult to influence.

    Advice to Management

    Focus on culture

    Vancity2016-06-22
  4. Helpful (8)

    "FSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Vancity

    Pros

    Great company to work for. Lots of benefits and they pay well too as compared to other credit unions.

    Cons

    Its difficult to move up to a role at head office if you work in the branch.

    Advice to Management

    keep up the good work, but allow employees to cross train at the head office too.

    Vancity2015-08-14
  5. Helpful (18)

    "Customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vancity

    Pros

    Decent place to work Coworkers are nice Good benefits

    Cons

    Incompetence in management The lack of communication between departments is a nightmare

    Advice to Management

    Help people progress with your company

    Vancity2015-07-01
  6. Helpful (5)

    "its changing for not the better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Vancity

    Pros

    Flexible work schedule Good benefits Good employee perks

    Cons

    Weird culture Bad leadership No team spirit Lacks industry standard in documentation and in IT Does not value different opinions

    Advice to Management

    Stop trying to get a piece of the pie and actually help your team and deliver. When you spend more time managing expectations than doing the work, you need to reflect.

    Vancity2015-05-19
  7. "Great"

    StarStarStarStarStar
    Current Employee - Financial Services Representative 

    I have been working at Vancity full-time for more than a year

    Pros

    Great fantastic awesome sweet experience

    Cons

    None at the moment now

    Vancity2019-08-11

    Vancity Response

    August 13, 2019Community Member Services

    Thank you for taking the time to share your review. We are glad to hear that you have had a great experience in your time with Vancity.

  8. Helpful (1)

    "Great people in the IT department, but the senior leadership level is political and misinformed."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Consultant in Vancouver, BC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Vancity

    Pros

    Strong people ‘on the ground’.

    Cons

    Very political, not merit based.

    Advice to Management

    Change Sr management, top-down.

    Vancity2019-08-20
  9. Helpful (2)

    "Good Company overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrative in Vancouver, BC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Vancity full-time for more than 10 years

    Pros

    Benefits, Flexible Working hours ( some positions), highly regarded

    Cons

    Very political for advancement, company culture is intensive, salaries are just ok

    Advice to Management

    no clear support on various career advancement paths, HR not proactive

    Vancity2019-08-14
  10. Helpful (5)

    "It's time for Vancity to stop marketing and start aligning with the values it preaches"

    StarStarStarStarStar
    Former Employee - Head Office 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Vancity full-time for more than 3 years

    Pros

    Good brand Holiday leave benefits Great staff

    Cons

    Management is incompetent Many staff on stress leave and secretly unhappy with the culture here.

    Advice to Management

    Instead of focusing on PR, focus on the people and how to run a bank

    Vancity2019-08-12

    Vancity Response

    August 19, 2019

    Thanks for your post. We are glad to hear you found some value at Vancity, including our staff, holidays and benefits - we are proud of all of these. In regards to your advice about focusing on people, Vancity does believe our employees are our greatest asset. As with almost any career, ...

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Found 269 reviews