Vancity Reviews | Glassdoor

Vancity Reviews

Updated February 13, 2017
94 reviews

Filter

Filter

Full-time Part-time

2.8
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Tamara Vrooman
51 Ratings

94 Employee Reviews

Sort: Popular Rating Date

Pros
  • Good Benefits and profit sharing (in 14 reviews)

  • Great work-life balance, highly valued at company (in 6 reviews)

Cons
  • Over 100 people let go already this year (in 6 reviews)

  • Its difficult to move up to a role at head office if you work in the branch (in 5 reviews)

More Pros and Cons

  1. Helpful (2)

    "Compliance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vancity full-time

    Pros

    Community involvement is paramount for the organization

    Cons

    Obstacles to community involvement can be difficult to influence.

    Advice to Management

    Focus on culture


  2. "FSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great company to work for. Lots of benefits and they pay well too as compared to other credit unions.

    Cons

    Its difficult to move up to a role at head office if you work in the branch.

    Advice to Management

    keep up the good work, but allow employees to cross train at the head office too.


  3. Helpful (1)

    "Customer service representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Decent place to work
    Coworkers are nice
    Good benefits

    Cons

    Incompetence in management
    The lack of communication between departments is a nightmare

    Advice to Management

    Help people progress with your company


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "its changing for not the better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Flexible work schedule
    Good benefits
    Good employee perks

    Cons

    Weird culture
    Bad leadership
    No team spirit
    Lacks industry standard in documentation and in IT
    Does not value different opinions

    Advice to Management

    Stop trying to get a piece of the pie and actually help your team and deliver. When you spend more time managing expectations than doing the work, you need to reflect.


  6. "financial service rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Burnaby, BC (Canada)
    Former Employee - Anonymous Employee in Burnaby, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vancity part-time (More than 3 years)

    Pros

    Great company culture, care about the community, great entry level pay

    Cons

    Can be difficult to move up to head office positions, network at any opportunity and help out in the community it wont go unnoticed.


  7. Helpful (8)

    "Short Sighted"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Vancity full-time (More than 10 years)

    Pros

    Competitive Salary
    Great Benefits
    Great Junior Staff

    Cons

    Very poor planning
    Terrible training
    Gather ideas but never follow through on anything other than preachy projects

    Advice to Management

    Spend some money on proper training when you reach out for ideas and never execute on what's the point Lose the holy attitude, and just provide good service and products get back to the basics


  8. Helpful (3)

    "Good Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Service Representative in Vancouver, BC (Canada)
    Former Employee - Financial Service Representative in Vancouver, BC (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    -Working with talented and passionate people.
    -Good entry level experience
    -Competitive salary for the industry
    -Comprehensive benefits package

    Cons

    -Preachy and hypocritical in many ways
    -Poor communication from Head Office
    -Questionable service based decisions that impact both staff and members


  9. Helpful (7)

    "Confusing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vancity full-time

    Pros

    Benefits and vacation - 3 weeks off the bat
    Profit sharing
    Good mission and purpose
    Some highly talented staff

    Cons

    This isn't the place for doers. A lot of meetings and reports. Everything requires permission. Management say they are being innovative but in truth it's a very hierarchical company with a lot of bureaucracy. Staff would send ideas to management then... nothing. It feels like government.

    Training is strange. They have a big HR group but no corporate training. Some people get budget for training and others don't. Some managers discourage education even on your own dime and own time.

    A lot of nepotism. Jobs often aren't advertised so it's all about who you know. A small group that fits a type gets most promotions. There was a process team that made some bad processes worse but the director got promoted because she was close with an executive. Good people see it's not a merit-based company and leave.

    Advice to Management

    Talk is cheap. Lead by doing.
    Flatten the structure.
    Reward people for the work they do.


  10. "great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager
    Current Employee - Account Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vancity (More than 10 years)

    Pros

    flexibility, good team, fair pay, good hours, tuition, health benefits,

    Cons

    none this is great place to work

    Advice to Management

    none


  11. "Okay"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    the pay is good in the market

    Cons

    used to have a better culture and management



Showing 94 of 100 reviews
Reset Filters