Vancity Reviews | Glassdoor

Vancity Reviews

Updated February 13, 2017
94 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
Rating Trends Rating Trends
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Approve of CEO
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Tamara Vrooman
52 Ratings

94 Employee Reviews

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Pros
  • Good Benefits and profit sharing (in 14 reviews)

  • Great work-life balance, highly valued at company (in 6 reviews)

Cons
  • Over 100 people let go already this year (in 6 reviews)

  • Its difficult to move up to a role at head office if you work in the branch (in 5 reviews)

More Pros and Cons

  1. "FSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great company to work for. Lots of benefits and they pay well too as compared to other credit unions.

    Cons

    Its difficult to move up to a role at head office if you work in the branch.

    Advice to Management

    keep up the good work, but allow employees to cross train at the head office too.


  2. "A place to learn and grow and impact community with right products ans services and advice."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in North Vancouver, BC (Canada)
    Current Employee - Account Manager in North Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Vancity full-time (More than 10 years)

    Pros

    Great environment and people to work with.

    Cons

    I don`t know of any.


  3. "This is a fantastic company to bank with, work for, and promote."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vancity full-time (More than a year)

    Pros

    This company has true vision and delivers on it's values. From senior leadership to front line staff, you will find some of the most competent, ethical, and truly impressive individuals.

    Cons

    Vancity is a location-based Credit Union, which means there is little to no opportunity to travel for work.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great opportunities and benefits."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Service Representative in Squamish, BC (Canada)
    Current Employee - Financial Service Representative in Squamish, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vancity full-time (Less than a year)

    Pros

    On the job training for new staff

    Cons

    Too many women working in one place!


  6. Helpful (1)

    "Amazing Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vancity full-time (More than a year)

    Pros

    Amazing Benefits including tuition reimbursements plus staff incentives
    Sociable work environment
    Strong commitment to the community

    Cons

    Some departments still work as a silo. Needs more coordination between staff. Is only located in B.C which limits travel

    Advice to Management

    Needs to bring staff member into the loop of whats going on. Department need to become more transparent in their communication


  7. Helpful (1)

    "very good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Burnaby, BC (Canada)
    Former Employee - Account Manager in Burnaby, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vancity full-time (More than 5 years)

    Pros

    gives back to the community...throws good parties...profit sharing...education reimburse...pay is decent...1 week extra time off every 5th year

    Cons

    not much...it's a good place to work...pays better than other banks I hear...benefits are ok...not as good as government jobs tho


  8. Helpful (1)

    "Good place to work, inefficient top management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Vancity full-time (More than 10 years)

    Pros

    - employee benefits are outstanding; positive atmosphere to work in most branches (head office is a lot more political).
    - pretty good career opportunities if you work hard and communicate your goals well - lots of tellers move on to being mutual fund advisors and even stock advisers, or move onto lower branch management and from there can continue to climb the ladder.
    - people are a lot of fun to work with and mgmt know how to incorporate play at the workplace
    - people support each other for the most part, work together as a team

    Cons

    - long-term goals of the organization seem to change and aren't communicated very well despite Executives' efforts
    - underlying information systems sometimes a result of political decision-making versus lasting and effective cost/benefit analysis; this results in either complex software that employees avoid to the best of their ability, or slow, incomplete and/or non-integrated databases
    - fairly high sales pressure on everyone from teller up to branch manager, investment advisors and insurance agents

    Advice to Management

    Get it together with your long-term planning and stick with a plan! Share the corporate plan at commencement but also share regular, honest updates on what's working and what's not.
    Be more transparent - people come and go at higher levels of management with no explanations - creates an unstable work environment.


  9. "Financial Services Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Service Representative in Vancouver, BC (Canada)
    Current Employee - Financial Service Representative in Vancouver, BC (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Vancity part-time (More than 3 years)

    Pros

    Vancity is a great company to work for and have an awesome work culture. They pay a wage on the higher end than most companies in the same field. They do a lot of community involvement and volunteering.

    Cons

    There is very little room for advancement as most employees never leave, and few positions that open up with a lot of people who apply. Job shadowing or training in a different position may be harder and depends on the branch whether they have the money or time to allow that.

    Advice to Management

    Do not focus solely on the numbers/sales that your employee does, but also look at developing their potential and giving them a chance based on their overall performance.


  10. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Specialist in Vancouver, BC (Canada)
    Current Employee - Marketing Specialist in Vancouver, BC (Canada)
    Recommends
    Neutral Outlook

    I have been working at Vancity full-time (More than a year)

    Pros

    Comprehensive benefits package - 80% maternity top-up, 12 care days/yr, good salaries, focus on professional development

    Cons

    They rely on contract positions too heavily. You can get stuck in one for 5 years without full access to job security or all the benefits. Very traditional organizational structure


  11. "Great Work life and Balance!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Service Representative in Vancouver, BC (Canada)
    Current Employee - Senior Financial Service Representative in Vancouver, BC (Canada)
    Recommends

    I have been working at Vancity full-time (More than 5 years)

    Pros

    Company culture is great! Great Compensation and benefits

    Cons

    Career advancement is slow process

    Advice to Management

    none



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