Vanderbilt Mortgage And Finance Reviews | Glassdoor

Vanderbilt Mortgage And Finance Reviews

Updated May 21, 2017
52 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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Paul Nichols
22 Ratings

52 Employee Reviews

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Pros
  • Quarterly bonuses (in addition to monthly ones if you're in collections) are nice (in 5 reviews)

  • Gym and Cafeteria are both excellent (in 3 reviews)

Cons
  • Collections is the single worst role there is (in 10 reviews)

  • Nosy coworkers/high school all over again (in 2 reviews)

More Pros and Cons

  1. "Intentions Only Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intentions Only Representative in Maryville, TN
    Current Employee - Intentions Only Representative in Maryville, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Vanderbilt Mortgage And Finance full-time (More than 5 years)

    Pros

    Good work environment. On site facilities are superb. Improving management development.

    Cons

    Income has decreased overall in the past few years. Inability to ache I overly aggressive goals can be demoralizing. Those entering leadership can be somewhat immature and under educated.

    Advice to Management

    Re-evaluate goal system. Consider a pre-leadership program to assist with first-time leaders.


  2. "Accounts collection manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager and Collection in Greensboro, NC
    Former Employee - Account Manager and Collection in Greensboro, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vanderbilt Mortgage And Finance full-time (More than 10 years)

    Pros

    Friendly people and supervisors, everyone works as a team

    Cons

    No overtime pay, work as needed

    Advice to Management

    Cont to be nice and fair to your employees


  3. "Account representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Representative in Knoxville, TN
    Current Employee - Account Representative in Knoxville, TN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Vanderbilt Mortgage And Finance full-time (Less than a year)

    Pros

    People are friendly. Office is very nice.

    Cons

    Hiring practices: For someone who double majored in business fields and had multiple finance internships in college to start out as an account rep with co workers with no finance background and or no college degree make ZERO since.


  4. "Micromanaged over worked under paid office politics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Representative in Maryville, TN
    Former Employee - Account Representative in Maryville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vanderbilt Mortgage And Finance full-time (Less than a year)

    Pros

    Decent cafe, gym is nice, okay benefits, I'm just meeting the minimum. The vacation time is pretty good as well.

    Cons

    Micromanaged on every level. Bonuses are unrealistic, office politics is king here. Whoever kisses the most behind gets ahead. Collections is the single worst role there is. Your asked to call call call. You will lose your bonus for whatever reason they feel like. No sense of purpose. Management only focuses on numbers. Don't be fooled by the interviews this place is toxic. If they don't like you they will micromanage you until your forced to quit.

    Advice to Management

    Team leaders and Pod managers need to be on the same page. Advice from one team leader gets you in trouble with another and vice versa. Pay is low very low


  5. "Toxic work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Maryville, TN
    Former Employee - Anonymous Employee in Maryville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vanderbilt Mortgage And Finance full-time (More than 3 years)

    Pros

    The pay is decent and there are a lot of contests and games to spice up your workday.

    Cons

    The percentage of the companies profit that you receive as a bonus at the close of every quarter diminishes as company profit rises. Managers reward brown nosing while discouraging honest hard work. Looks and ability to schmooze far out way competence and management lacks the latter.

    Advice to Management

    You should be ashamed and repulsed when you look in the mirror, I know I was during my tenure.


  6. Helpful (1)

    "Account Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Representative (Credit Analyst) in Maryville, TN
    Former Employee - Account Representative (Credit Analyst) in Maryville, TN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Food facility at location
    Warren Buffet company

    Cons

    A good ole boy and very passive agressive human resources department, reason for the HIGH turnover.
    Management tends favor and compensate employees through "friendships" despite data associated with productivity, attendance, and competence.
    A representative their for years received an annual raise of $0.05 per hour.

    Advice to Management

    Human Resources needs new employees (fresh out of college, more innovative), system reformation, and tech updating.


  7. Helpful (1)

    "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern - Hourly in Maryville, TN
    Former Employee - Intern - Hourly in Maryville, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Vanderbilt Mortgage And Finance (Less than a year)

    Pros

    Pay for interns was great
    Onsite walking trails
    Good cafe food
    Good team environment

    Cons

    Inconsistent management styles
    Lack of diversity
    Good ole boy environment in upper management

    Advice to Management

    Diversify your employee base and directors.


  8. "Okay place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Analyst in Maryville, TN
    Current Employee - Research Analyst in Maryville, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Vanderbilt Mortgage And Finance full-time (More than a year)

    Pros

    Good benefits
    Profit sharing
    Health and wellness programs

    Cons

    No privacy due to open cubicle environment
    Cold office building
    Nosy coworkers/high school all over again

    Advice to Management

    Don't take everything at face value and listen to every employee, not just the loudest ones.


  9. "Great place to work! Opportunities to explore different departments and be promoted."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Legal Affairs Representative in Maryville, TN
    Former Employee - Legal Affairs Representative in Maryville, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Vanderbilt Mortgage And Finance full-time (More than 5 years)

    Pros

    Promotions from within, flexible hours if you have a dr appointment or something. Profit sharing every quarter amounts to at least an extra paycheck, if not more!

    Cons

    Pay is a little low, promotion system seems to be a "good ole boy system," not so much merit based.

    Advice to Management

    Take a look to see if people are promoted because of knowledge, aptitude and hard work as opposed to who they are friends with or which high school they went to.


  10. "Good to start"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Maryville, TN
    Former Employee - Anonymous Employee in Maryville, TN
    Doesn't Recommend
    Approves of CEO

    I worked at Vanderbilt Mortgage And Finance full-time (More than 8 years)

    Pros

    Great home office
    Gym
    Cafeteria
    Great team share bonus

    Cons

    Most promotions are for who deserves it but for who is friends with a higher manager
    Pay is ok

    Advice to Management

    Management needs to be more partial


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