Vanguard Reviews in Arizona | Glassdoor

Vanguard Arizona Reviews

Updated November 14, 2017
322 reviews

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Arizona

3.1
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Vanguard Chairman and CEO William McNabb
William McNabb
217 Ratings

322 Employee Reviews

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Pros
  • Work life balance, excellent benefits (in 319 reviews)

  • Great Benefits (401k match, plus bonus pension) (in 208 reviews)

Cons
  • Also there is a high turnover rate because it is more of a call center position once you get through training (in 135 reviews)

  • Pay is lower then the average but it is a trade off for the work life/balance (in 48 reviews)

More Pros and Cons

  1. "Retail Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vanguard full-time (More than 8 years)

    Pros

    Great developmental opportunities with trainings, certifications, upward/lateral movement. Phenomenal benefits including paternal leave, tuition reimbursement, school loan reimbursement, great pto, bonuses, significantly subsidized health costs, unbelievable retirement benefits. Also great emphasis on diversity in all aspects -cultural, gender, orientation, thought, etc.

    Cons

    Huge organization which narrows scope of work significantly to capitalize efficiency.


  2. "Great company to start career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Relationship Specialist in Scottsdale, AZ
    Current Employee - Client Relationship Specialist in Scottsdale, AZ
    Recommends
    Positive Outlook

    I have been working at Vanguard full-time (More than a year)

    Pros

    Great benefits (on-site gym, cafeteria, clinic), one day off to volunteer for community, generous retirement savings (401k, pension)

    Cons

    Lots of career growth can lead to less tenure in positions

  3. Helpful (3)

    "Processing Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Processing Associate in Scottsdale, AZ
    Current Employee - Processing Associate in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Vanguard full-time (More than a year)

    Pros

    -Affable coworkers
    -Conservative culture (maybe a con for some)
    -Clean campus with on-site dining
    -Generous PTO, ability to flex schedule

    Cons

    -Low initial pay
    -Undergrad doesn't matter (maybe a pro for some)
    -Dislike small talk = shunned. Be ready to discuss Netflix and fantasy football
    -Dizzying policies and procedures

    Advice to Management

    Those in management are mostly fine, any issues come from being young and inexperienced. Ivy-league MBAs run the company in Pennsylvania, where most real opportunity lies. The Scottsdale location is a call center. Vanguard doesn't tell you that when you apply.


  4. "Client Relationship Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Vanguard full-time (More than 8 years)

    Pros

    Work life balance is important

    Cons

    Cost pressure increasing work load

    Advice to Management

    Find the balance point and stay there.


  5. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Scottsdale, AZ
    Former Employee - Team Leader in Scottsdale, AZ
    Recommends

    I worked at Vanguard full-time (Less than a year)

    Pros

    Great PTO and company culture

    Cons

    Low pay but a great place to start your career

    Advice to Management

    Spend more money on your employees to increase engagement.


  6. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Relationship Specialist in Scottsdale, AZ
    Current Employee - Client Relationship Specialist in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vanguard full-time (More than a year)

    Pros

    great benefits, great work life balance

    Cons

    below average pay, call center for first 2 years


  7. "Great learning ground"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Institutional Relationship Manager in Scottsdale, AZ
    Former Employee - Institutional Relationship Manager in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Vanguard (More than 5 years)

    Pros

    Ability to help clients make a difference

    Cons

    Zero work life balance with the extent of travel.

  8. Helpful (10)

    "I worked there 7 years and was promoted 3x. I worked in Part Services & PAS. Earned my CFP and MBA on their dime."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Advisor in Scottsdale, AZ
    Former Employee - Financial Advisor in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vanguard full-time (More than 5 years)

    Pros

    Job security, great company mission, good benefits, once exempt status gained work is more flexible, great new career company or good for new undergraduates

    Cons

    Corporate politics, low compensation, ineffective managers that play favorites, dishonest managers, unreasonable metrics, terrible raises, stuck in a cubicle, best jobs are in Pennsylvania

    Advice to Management

    Pay women and people of color a fair wage


  9. Helpful (6)

    "Started on the phones"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vanguard full-time (More than 3 years)

    Pros

    37.5 hour work week when it's not busy. Free lunches during tax season. Good benefits. I loved my coworkers. I had some great team leaders.

    Cons

    Lunch times were often shortened when things were too busy. It was too busy a lot. Only an hour a month to work on personal development but if it was too busy you couldn't use that hour anyway.

    Advice to Management

    They have to find a way to keep talent. The pay is middle of the road, the work for entry level positions is hard and only got harder from what I saw. It didn't seem like there was enough staff to answer all the calls and process all the paperwork.


  10. "Great Place to build a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brokerage Operations Manager in Gilbert, AZ
    Current Employee - Brokerage Operations Manager in Gilbert, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vanguard full-time (More than 8 years)

    Pros

    Lots of investment in their people.
    Good retirement benefits
    Good general benefits
    Great people
    Excellent work life balance
    Vanguard truly cares about its people. It's really not just lip service to them.

    Cons

    Average cash compensation
    Large corporate culture which can lead to slow decision making at times. Sometimes legal and compliance can make it difficult to provide a best in class client experience. They are getting better about taking reasonable risks, but still have a ways to go.

    Advice to Management

    Make sure jobs are appropriately graded and compensated


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