Vanguard Investments Australia Reviews | Glassdoor

Vanguard Investments Australia Reviews

Updated May 1, 2017
29 reviews

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3.2
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Colin Kelton
1 Rating

29 Employee Reviews

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  1. Helpful (1)

    "Vanguard"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Malvern, PA
    Former Employee - Anonymous Employee in Malvern, PA
    Approves of CEO

    Pros

    Vanguard offers great benefits. These include 401k, profit-sharing plan, medical benefits & generous time off. They also offer decent training for people who have no industry experience.

    Cons

    I compare Vanguard to working for the government. Given the huge number of workforce, advancement is slow and beareucratic. The pay is mediocre to start, rises to mediocre mid-career, and tops out mediocrely.

    Advice to Management

    They should seek to allow individuals to advance more quickly based on personal performance and not place long time-in-job requirements across the board.


  2. Helpful (2)

    "The Cult Strikes Back"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Malvern, PA
    Current Employee - Anonymous Employee in Malvern, PA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good benefits, otherwise this is not a place to make a career unless you are tip-top management. The best people go elsewhere

    Cons

    lousy compensation, a..-kissing helps promotions, no room for creativity, this is not a company for those who want to advance based on skill

    Advice to Management

    Take away the Kool-Aid and get out of your offices to talk to the people on the front lines

  3. Helpful (3)

    "Not a great ship to take a ride on."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Malvern, PA
    Former Employee - Supervisor in Malvern, PA
    Doesn't Recommend

    Pros

    The people are great. The benefits are excellent. The working conditions are very good. You will make many friends here.

    Cons

    Senior managment is deluded and turns on a dime. The direction of management changes frequently. It is unfortunate, but this is the type of place where you are evaluated once, and if liked, you move ahead. If not - you are cast aside. Beware.

    Advice to Management

    Get rid of Jack Brennan. He has no soul.


  4. "Good Place to Gain Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Paraplanner With CFP in Charlotte, NC
    Current Employee - Paraplanner With CFP in Charlotte, NC
    Recommends

    Pros

    Good Place to Work. You won't get rich there, but great 9-5.Excellent benefits!! Very fair organization. Client tend to really like Vanguard.

    Cons

    Only 3 offices nationwide.Charlotte is the smallest office. Not much advancement if you're not willing to go to PA or AZ offices.

    Advice to Management

    Develop more programs to increase one's earning potential.Everyone is on salary. They need to develop a solid,lucrative bonus plan for employees.


  5. "good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investment Representative in Scottsdale, AZ
    Current Employee - Investment Representative in Scottsdale, AZ

    Pros

    This is a great place to work if you are just starting out and want to work your way up.
    If you have the initiative and are willing to relocate, you can eventually do well though the salaries are low.

    Cons

    Low pay.
    somewhat redundant work
    no opportunity for performance based bonus or commissions.

    Advice to Management

    Give employees more financial incentives to do well and to stay with the company.


  6. Helpful (1)

    "Reputation isn't everything"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Processing Associate in Malvern, PA
    Former Employee - Processing Associate in Malvern, PA
    Doesn't Recommend

    Pros

    The company has a good reputation and working here will look good on your resume. The benefits are good and the campus is a very attractive place.

    Cons

    The salaries are very low. The culture is conservative and corporate. Ineffective/outdated problem-ridden technology (my department used an outdated DOS system which was constantly having problems), crushing workload, understaffed - each person does the work of 2. Poor training - and training partners/mentors are held to same production standards as non-mentors, therefore not really available for the people they are mentoring. Performance assessments are calculated in an unbalanced/ineffective manner where complex transactions are weighted the same as simple transactions. Overall, the emphasis at Vanguard is on cheapness and this is most evident in the low salaries, the resistance to staffing fully and the resulting backlog and angry customers.

    Advice to Management

    Provide staff with up-to-date technology so that they can do their job effectively. Hire an adequate number of employees to handle the workload. Give training partners a lower production requirement so that they are available to work with their trainees. Use a fair method of calculating performance where complex transactions are weighted more heavily than simple transactions.


  7. "A strong employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Valley Forge, PA
    Former Employee - Supervisor in Valley Forge, PA

    Pros

    Great benefits and profit sharing. Vanguard is a fair employer when reviewing your performance and it helps that they care about career advancement. Vanguard is very reluctant to do any layoffs and they try hard to find areas where struggling employees will have increased chances for success.

    Cons

    Unrealistic expectations of what work life balance truly means. You can certainly work your 40 hours per week but anything less than 55-60 is unrealistic to achieve an 'exceeds expectations' review. A flip side of their commitment to finding employees a better job is that a few people who really do need to be let go due to poor performance can sometimes stick around too long.

    Advice to Management

    Provide more project opportunities to young employees.

  8. Helpful (1)

    "Cheap is as cheap does"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investment Associate in Malvern, PA
    Current Employee - Investment Associate in Malvern, PA
    Doesn't Recommend

    Pros

    Anonymity is probably the best thing about the place. It's huge and no one knows who you are unless you want them to

    Cons

    There's little left for the people at the bottom of the very steep pyramid. The benefits go to the guys at the top.

    Advice to Management

    Spread the love. Share the wealth. Rather than being so secretive about the company's true goals, how about sharing what you're really thinking rather than hiding behind platitudes and six-sigma stuff.


  9. "Great place to start a career, but..."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Associate in Scottsdale, AZ
    Current Employee - Business Development Associate in Scottsdale, AZ
    Recommends

    Pros

    Stable company with a good reputation in the industry. Benefits start from day one including 401k.

    Cons

    Very low pay. Not a great place to start a mid-career change. Employees very young and seem to be favored over older employees. Very mundane phone job. I would think this would be a decent job for someone in the twilight of their career that just needs the benefits and (low) pay. Seems like a good place to jump start a career and build a resume.

    Advice to Management

    Think about getting rid of some of the overlapping staff. Most of us are just sitting around browsing the web.


  10. "Safe, but overly conservative."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Group in Scottsdale, AZ
    Former Employee - Business Development Group in Scottsdale, AZ
    Recommends

    Pros

    Vanguard invests in its employees' futures by training them thoroughly and encouraging them to move laterally between positions and departments. It offers great benefits packages and a stable career, since the company focuses on strength in the long run and has yet to lay off employees (in the company's history). Basically, the positions are all stable and mobility is very easy. While each employee has to take the initiative to plan his or her career and make connections across areas, the culture is very safe and welcoming.

    Cons

    The culture is very conservative. By very, I mean stockings to work every day, hour-long meetings for "feedback" on misspeaking or offending someone. The company thrives because it is cautious and conservative, but that can be difficult for high-potential employees who do not agree with the "put your head down and work" philosophy. Compensation is also significantly lower than competitors.

    Advice to Management

    Keep up the benefits, but improve the opportunities for advancement and fast-tracking.


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