Vanguard Investments Australia Reviews | Glassdoor

Vanguard Investments Australia Reviews

28 reviews

Filter

Filter

Full-time Part-time

3.1
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Colin Kelton
0 Ratings

28 Employee Reviews

Sort: Popular Rating Date

  1. Helpful (1)

    "Don't waste your time. Underpaid and overworked"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Relationship Associate in Charlotte, NC
    Former Employee - Client Relationship Associate in Charlotte, NC
    Doesn't Recommend

    Pros

    Laid back. You can basically work as little or as much as you want productivity wise. It is a great place to great licensed and get your feet wet as far as finance goes

    Cons

    Salary. you can make much more other places

    Advice to Management

    Pay your employees more. There is a reason they have low costs


  2. Helpful (1)

    "Great idea but ruined by self fufilling bogans"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Melbourne (Australia)
    Former Employee - Analyst in Melbourne (Australia)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Vanguard Investments Australia full-time (More than 5 years)

    Pros

    Lay back, you can do nothing and still get paid well

    Cons

    If you are not a self fufilling person , you will not succeed


  3. Helpful (1)

    "Looks good on a resume. That's about all."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Processing Associate in Malvern, PA
    Current Employee - Processing Associate in Malvern, PA
    Doesn't Recommend

    Pros

    Status and reputation of the company, looks good on resume.

    Cons

    Low pay, understaffed (each staff member must do the work of about 2-3 people), files piled up the ceiling with angry customers who have been waiting for their issues to be resolved, but not enough staff (Vanguard is too cheap to hire an adequate number of people), antiquated DOS record keeping system that breaks down and even senior staff cannot resolve issues, unreasonable production demands, unfair method of calculating performance.

    Advice to Management

    Devise fair methods of calculating performance where complex and problem issues receive more weight than simple transactions like changing a client's address. Get updated computer system and do away with DOS. Provide adequate, hands-on training instead of coma-inducing lecture-based training.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Cheap is as cheap does"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investment Associate in Malvern, PA
    Current Employee - Investment Associate in Malvern, PA
    Doesn't Recommend

    Pros

    Anonymity is probably the best thing about the place. It's huge and no one knows who you are unless you want them to

    Cons

    There's little left for the people at the bottom of the very steep pyramid. The benefits go to the guys at the top.

    Advice to Management

    Spread the love. Share the wealth. Rather than being so secretive about the company's true goals, how about sharing what you're really thinking rather than hiding behind platitudes and six-sigma stuff.


  6. Helpful (1)

    "Reputation isn't everything"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Processing Associate in Malvern, PA
    Former Employee - Processing Associate in Malvern, PA
    Doesn't Recommend

    Pros

    The company has a good reputation and working here will look good on your resume. The benefits are good and the campus is a very attractive place.

    Cons

    The salaries are very low. The culture is conservative and corporate. Ineffective/outdated problem-ridden technology (my department used an outdated DOS system which was constantly having problems), crushing workload, understaffed - each person does the work of 2. Poor training - and training partners/mentors are held to same production standards as non-mentors, therefore not really available for the people they are mentoring. Performance assessments are calculated in an unbalanced/ineffective manner where complex transactions are weighted the same as simple transactions. Overall, the emphasis at Vanguard is on cheapness and this is most evident in the low salaries, the resistance to staffing fully and the resulting backlog and angry customers.

    Advice to Management

    Provide staff with up-to-date technology so that they can do their job effectively. Hire an adequate number of employees to handle the workload. Give training partners a lower production requirement so that they are available to work with their trainees. Use a fair method of calculating performance where complex transactions are weighted more heavily than simple transactions.


  7. Helpful (3)

    "Not a great ship to take a ride on."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Malvern, PA
    Former Employee - Supervisor in Malvern, PA
    Doesn't Recommend

    Pros

    The people are great. The benefits are excellent. The working conditions are very good. You will make many friends here.

    Cons

    Senior managment is deluded and turns on a dime. The direction of management changes frequently. It is unfortunate, but this is the type of place where you are evaluated once, and if liked, you move ahead. If not - you are cast aside. Beware.

    Advice to Management

    Get rid of Jack Brennan. He has no soul.


  8. Helpful (2)

    "The Cult Strikes Back"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Malvern, PA
    Current Employee - Anonymous Employee in Malvern, PA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good benefits, otherwise this is not a place to make a career unless you are tip-top management. The best people go elsewhere

    Cons

    lousy compensation, a..-kissing helps promotions, no room for creativity, this is not a company for those who want to advance based on skill

    Advice to Management

    Take away the Kool-Aid and get out of your offices to talk to the people on the front lines


  9. Helpful (2)

    "Like working for the government"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Great institutional clients
    Great coworkers
    Great if you're a minority or have an MBA from a top school, otherwise forget about promotions

    Cons

    Poor pay
    Principals more talented at politics than anything else
    Low cost provider = low satisfaction employer
    White collar factory work
    Still mandate business attire for people who will never see a client

    Advice to Management

    The Goodship Vanguard is what it is and will never change. If you want a civil servant's job in the private sector, this is a great place to be.


  10. Helpful (2)

    "Leave if you can."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    Steady. You don't need much of your brain to do a good job.

    Cons

    Very political. Some of the middle level managers are basically idiots. They don't treat their direct reports with any respect.

    Advice to Management

    Start laying off the incompetents.


  11. Helpful (1)

    "Trade offs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Vanguard Investments Australia full-time

    Pros

    Good brand and reputation. Industry trends favour what they do.good place to start your career in financial services and to cut your teeth.

    Cons

    Over structured, micro-managed and non commercial.

    Advice to Management

    Work on staff career development.



Showing 28 of 28 reviews
Reset Filters