Vanguard Investments Australia Reviews | Glassdoor

Vanguard Investments Australia Reviews

Updated May 1, 2017
29 reviews

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29 Employee Reviews

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  1. Helpful (1)

    "Looks good on a resume. That's about all."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Processing Associate in Malvern, PA
    Current Employee - Processing Associate in Malvern, PA
    Doesn't Recommend

    Pros

    Status and reputation of the company, looks good on resume.

    Cons

    Low pay, understaffed (each staff member must do the work of about 2-3 people), files piled up the ceiling with angry customers who have been waiting for their issues to be resolved, but not enough staff (Vanguard is too cheap to hire an adequate number of people), antiquated DOS record keeping system that breaks down and even senior staff cannot resolve issues, unreasonable production demands, unfair method of calculating performance.

    Advice to Management

    Devise fair methods of calculating performance where complex and problem issues receive more weight than simple transactions like changing a client's address. Get updated computer system and do away with DOS. Provide adequate, hands-on training instead of coma-inducing lecture-based training.


  2. Helpful (1)

    "Don't waste your time. Underpaid and overworked"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Relationship Associate in Charlotte, NC
    Former Employee - Client Relationship Associate in Charlotte, NC
    Doesn't Recommend

    Pros

    Laid back. You can basically work as little or as much as you want productivity wise. It is a great place to great licensed and get your feet wet as far as finance goes

    Cons

    Salary. you can make much more other places

    Advice to Management

    Pay your employees more. There is a reason they have low costs


  3. "Not for Everyone, but Great for Me"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Fair treatment of employees, reasonable policies, strong commitment to ethics, commitment to development and training, keeping costs low helps save jobs during times of economic disturbance, commitment to diversity, decent benefits, very friendly people (almost too nice!), free graduate degrees, team-oriented environment, complaints are taken seriously, strong customer focus, doing the right thing is always rewarded, I am always proud to say I work at Vanguard

    Cons

    The pay isn't spectacular. If money is your primary motivator, it might not be the place for you. Vanguard is a "pay for performance" company, so there are good raises and bonuses to be had, but you'll have to work your tail off for them. If you're OK with a decent salary, challenging work, opportunities for unlimited lateral transfers, a free MBA/CFP/CFA, and a comfortable, friendly work environment, and you're willing to trade that for the fast-track to promotions and six figures, it's a great place.
    The "nice" culture does let lower performers slide for a while, and that gets annoying. There is a lot of bureaucracy and levels of approval for seemingly trivial things. Dress code is outdated.

    Advice to Management

    Overall, management is doing a great job. Trust your employees and managers more. We know what we're doing, and we work here because we're ethical. If we were greedy crooks, we'd work somewhere else that paid more.


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  5. "Vanguard is a fair and highly ethical company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Recommends
    Approves of CEO

    Pros

    Vanguard has a unique culture of loyalty to clients and employees. It is a very conservative company and well run. Vanguard is known for low expenses to help their clients keep more of their investment returns. I can attest to that philosophy - We truly watch every penny. In fact, you will never see an employee of our firm riding first class on an airplane. It is always coach for us. By being conservative, I don't think we ever laid off any of our employees. Despite the turmoil on Wall Street, we were not really impacted except for some belt-tightening.

    Cons

    Vanguard offers stable employment, but you will definately not get rich working there. No huge bonuses and our salaries are somewhat below industry average. While the benefits are still reasonable, they are not as good as they used to be.

    Advice to Management

    Stay true to the loyalty of your clients and employees.


  6. "Vanguard"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    Opportunity to move around company. Decent benefits. Onsite conveniences. Company has never laid off. Keeps investors in mind all the time.

    Cons

    Compensation program changed this year so that next year we'll potentially earn less. Long time employees not recognized the same for years of service. College new hires arriving at a very high salary compared to long times. Boys club.

    Advice to Management

    Assess employees on all skills, not just technical. Rudeness abounds in employee to employee contact - yet these crew are recognized as more effective although they lack half the skills as others. The ability of higher ups to communicate and treat crew fairly is a huge opportunity area. Your employees are not leaving to pursue school. They're leaving for other jobs.


  7. "A satisfactory place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    Great work-life balance, employees treated with respect, outstanding benefit packages available to employees. Overall, a great place to work if you want to live a decent life and have a family.

    Cons

    The money that could be made at a financial firm in NY is just not the same. This is a company for people that are satisfied with a slightly above-average lifestyle, nothing more than that.

    Advice to Management

    Overall, keep doing what they are doing as managers. Management here cares very much about the people that they have in their departments, and are always willing to help accommodate an employee's needs.


  8. "Good start - advancement muddled by incompetent management."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    Vanguard is secure, easy, stress free, and pays fairly.

    Cons

    Once you hit a ceiling you can only advance into management which is a maze of beauracracy. Filled with favoritism.

    Advice to Management

    Open your eyes. Figure out what people want, and your not fooling anyone when you say "this is what you said you wanted", when trying to position a new idea.


  9. "A safe but not progressive company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate in Melbourne (Australia)
    Current Employee - Senior Associate in Melbourne (Australia)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Vanguard Investments Australia full-time (More than 5 years)

    Pros

    If you want an easy job for life and have zero ambition, they are like the public sexto of finance.
    Good young and skilled workforce.
    They will look after you with this regards self development, I.e external training courses.
    Bonus structure is good, but only after 6 full years of being permanent.

    Cons

    Easy to get in there at entry level. But once in, they have changed of late and don't seem to promote internal hires for promotions as much as they used to. They have their class favourites, and those people don't tend to be the team players.
    A lack of real proper structured onboarding for all employees, new and internal moves.
    If you are not permanent, you will feel a real divide between you and the permanent employees. Bonuses, options for courses etc is very obvious.
    Not a very progressive or fast paced company to work for. Great ideas, but take far too long to implement due to lack of technology. The technology is shocking.

    Advice to Management

    Improve bonus structure. Not fair on employees who have been there years, but only permanent x years and do not qualify for 6+ years bonus.
    Be more transparent with future plans.
    Bring back social events with beverages. Nobody is appreciative of a rare but mid week event.
    Promote regular team functions as moral is slowly slipping currently to low levels.
    Develop a proper structured on boarding to help people feel connected to the organisation and will allow them to be sufficiently trained to start their job.


  10. "Welcoming culture"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Vanguard was a great place to work, that eschewed typical corporate flimflam in favour of working hard to deliver results.

    Cons

    None, that immediately spring to mind.


  11. Helpful (1)

    "Great idea but ruined by self fufilling bogans"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Melbourne (Australia)
    Former Employee - Analyst in Melbourne (Australia)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Vanguard Investments Australia full-time (More than 5 years)

    Pros

    Lay back, you can do nothing and still get paid well

    Cons

    If you are not a self fufilling person , you will not succeed


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