Vanguard Investments Australia Reviews | Glassdoor

Vanguard Investments Australia Reviews

Updated May 1, 2017
16 reviews

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16 Employee Reviews

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  1. Helpful (1)

    "Looks good on a resume. That's about all."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Processing Associate in Malvern, PA
    Current Employee - Processing Associate in Malvern, PA
    Doesn't Recommend

    Pros

    Status and reputation of the company, looks good on resume.

    Cons

    Low pay, understaffed (each staff member must do the work of about 2-3 people), files piled up the ceiling with angry customers who have been waiting for their issues to be resolved, but not enough staff (Vanguard is too cheap to hire an adequate number of people), antiquated DOS record keeping system that breaks down and even senior staff cannot resolve issues, unreasonable production demands, unfair method of calculating performance.

    Advice to Management

    Devise fair methods of calculating performance where complex and problem issues receive more weight than simple transactions like changing a client's address. Get updated computer system and do away with DOS. Provide adequate, hands-on training instead of coma-inducing lecture-based training.


  2. "A safe but not progressive company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate in Melbourne (Australia)
    Current Employee - Senior Associate in Melbourne (Australia)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Vanguard Investments Australia full-time (More than 5 years)

    Pros

    If you want an easy job for life and have zero ambition, they are like the public sexto of finance.
    Good young and skilled workforce.
    They will look after you with this regards self development, I.e external training courses.
    Bonus structure is good, but only after 6 full years of being permanent.

    Cons

    Easy to get in there at entry level. But once in, they have changed of late and don't seem to promote internal hires for promotions as much as they used to. They have their class favourites, and those people don't tend to be the team players.
    A lack of real proper structured onboarding for all employees, new and internal moves.
    If you are not permanent, you will feel a real divide between you and the permanent employees. Bonuses, options for courses etc is very obvious.
    Not a very progressive or fast paced company to work for. Great ideas, but take far too long to implement due to lack of technology. The technology is shocking.

    Advice to Management

    Improve bonus structure. Not fair on employees who have been there years, but only permanent x years and do not qualify for 6+ years bonus.
    Be more transparent with future plans.
    Bring back social events with beverages. Nobody is appreciative of a rare but mid week event.
    Promote regular team functions as moral is slowly slipping currently to low levels.
    Develop a proper structured on boarding to help people feel connected to the organisation and will allow them to be sufficiently trained to start their job.

  3. "A great organization, thanks for thinking of the client"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Melbourne (Australia)
    Current Employee - Sales in Melbourne (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vanguard Investments Australia full-time (More than 5 years)

    Pros

    Great purpose and they want to do the right thing. Working for a global company has lots of benefits. Very long term in thinking.

    Cons

    Only 300 crew so promotions can take longer than a big bank but far less politics. Lots of change as they go global, so lots of early. Calls.

    Advice to Management

    Don't let poor performers get away with not performing


  4. "What's all the fuss?"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Low stress, career development, lots and lots of opportunity to learn and increase your investment knowledge. Nice people. Fun people.

    Cons

    Career development is in the employee hands. You must be a self-starter at Vanguard to advance. The pay is low when you're on the phones; but improves when you advance off the phones and into higher level investment positions.

    Advice to Management

    Get to know your crew.


  5. "GOod Job for college students"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    Pros

    Great environment
    Great training
    Great job security
    Good place for a college student
    Great resume builder
    Really good retirement benefits

    Cons

    Not a lot of opportunity to move up in the ranks
    Duties of the job become repetitive and boring if you need variety

    Advice to Management

    Make more opportunities for promotions and pay increases. Management shouldn't be so hard on they're workers. Entry level position should be at a higher salary


  6. Helpful (2)

    "Leave if you can."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    Steady. You don't need much of your brain to do a good job.

    Cons

    Very political. Some of the middle level managers are basically idiots. They don't treat their direct reports with any respect.

    Advice to Management

    Start laying off the incompetents.


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