Vanguard Investments Australia Reviews | Glassdoor

Vanguard Investments Australia Reviews

15 reviews

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15 Employee Reviews

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  1. Helpful (1)

    "Looks good on a resume. That's about all."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Processing Associate in Malvern, PA
    Current Employee - Processing Associate in Malvern, PA
    Doesn't Recommend

    Pros

    Status and reputation of the company, looks good on resume.

    Cons

    Low pay, understaffed (each staff member must do the work of about 2-3 people), files piled up the ceiling with angry customers who have been waiting for their issues to be resolved, but not enough staff (Vanguard is too cheap to hire an adequate number of people), antiquated DOS record keeping system that breaks down and even senior staff cannot resolve issues, unreasonable production demands, unfair method of calculating performance.

    Advice to Management

    Devise fair methods of calculating performance where complex and problem issues receive more weight than simple transactions like changing a client's address. Get updated computer system and do away with DOS. Provide adequate, hands-on training instead of coma-inducing lecture-based training.


  2. "A great organization, thanks for thinking of the client"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Melbourne (Australia)
    Current Employee - Sales in Melbourne (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vanguard Investments Australia full-time (More than 5 years)

    Pros

    Great purpose and they want to do the right thing. Working for a global company has lots of benefits. Very long term in thinking.

    Cons

    Only 300 crew so promotions can take longer than a big bank but far less politics. Lots of change as they go global, so lots of early. Calls.

    Advice to Management

    Don't let poor performers get away with not performing


  3. "What's all the fuss?"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Low stress, career development, lots and lots of opportunity to learn and increase your investment knowledge. Nice people. Fun people.

    Cons

    Career development is in the employee hands. You must be a self-starter at Vanguard to advance. The pay is low when you're on the phones; but improves when you advance off the phones and into higher level investment positions.

    Advice to Management

    Get to know your crew.


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  5. "GOod Job for college students"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    Pros

    Great environment
    Great training
    Great job security
    Good place for a college student
    Great resume builder
    Really good retirement benefits

    Cons

    Not a lot of opportunity to move up in the ranks
    Duties of the job become repetitive and boring if you need variety

    Advice to Management

    Make more opportunities for promotions and pay increases. Management shouldn't be so hard on they're workers. Entry level position should be at a higher salary


  6. Helpful (2)

    "Leave if you can."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    Steady. You don't need much of your brain to do a good job.

    Cons

    Very political. Some of the middle level managers are basically idiots. They don't treat their direct reports with any respect.

    Advice to Management

    Start laying off the incompetents.



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