Vanguard Reviews
Updated Mar 23, 2023
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Found 4,663 of over 5K reviews
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Top Review Highlights by Sentiment
- "Low pay and they cut partnetship to nothing and after 15 years walked me off the property for complaining about a review that was unjust." (in 422 reviews)
- "Managers have no choice but to drink the koolaid and play along or they are gone." (in 130 reviews)
- "At times there is a disconnect between upper management and mid to senior level views." (in 59 reviews)
Ratings by Demographics
This rating reflects the overall rating of Vanguard and is not affected by filters.
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- Current Employee, more than 1 year★★★★★
Great place to work, if you're on the right team
Mar 23, 2023 - Application Engineer III in Malvern, PARecommendCEO ApprovalBusiness OutlookPros
- Team is great, everyone is nice and supportive. - Good pay (at least for me, i know some folks are underpaid), <3 yrs of exp at ~140k base, been here about 1.5 years, make sure you start with a high ceiling. - - Insane benefits
Cons
None so far, have enjoyed my time here.
- Former Employee★★★★★
Great company stressful position
Mar 22, 2023 - Senior Customer Service RepresentativeRecommendCEO ApprovalBusiness OutlookPros
Company has great leadership. The leaders I had will work with you as much as the can as long as you communicate frustrations and areas of difficulty. Additional training was always offered. Some of the colleagues were all for the team work mentality, which made working for this company great. also the pay was very well.
Cons
Back to back elevated calls. Lots of people just pass the calls on to the next rep to deal with. The position is remote so as soon as you clock out you have to deal with your family after taking a TON of calls that you’re expected to de-elevate your self. It isn’t fair to them to greet someone who has had to take ownership of a call that another representative slacked on to provide all the needed information. Most of the licensed representatives lack taking ownership of the calls they are literally paid to handle. Know room for growth or leadership even with the experience.
Continue reading - Current Employee★★★★★
Customer experience
Mar 22, 2023 - Customer Service in Houston, TXRecommendCEO ApprovalBusiness OutlookPros
Loved working here. It was a great experience
Cons
There were no complaints of hated nothing
- Former Employee★★★★★
Good start
Mar 22, 2023 - Client Service Representative in Scottsdale, AZRecommendCEO ApprovalBusiness OutlookPros
Good place to star your career in finance
Cons
Big company now a lot of movement or impact
- Current Employee★★★★★
Pros
good company , good benefits, thats all
Cons
no upward movement, call center if you like that
- Current Employee, more than 5 years★★★★★
Pros
Great company, Best culture value
Cons
Could Pay a bit more.
- Current Employee★★★★★
Overall enjoy working here
Mar 21, 2023 - Software Engineer in Malvern, PARecommendCEO ApprovalBusiness OutlookPros
Good total comp, friendly coworkers.
Cons
Occasionally some confusion and miscommunication, base pay isn’t amazing.
- Former Employee★★★★★
Pros
Pto and benefits and insurance
Cons
Salary, campus, and work life balance
- Current Employee, more than 3 years★★★★★
Hostile to Remote Work
Mar 20, 2023 - Applications Engineer II in Malvern, PARecommendCEO ApprovalBusiness OutlookPros
stability in a rough economy. Decent onsite facilities, since we're being forced to come in.
Cons
Management is being incredibly stubborn about RTO, disregarding any input from workers. Getting promoted is a matter of marketing and politics- just doing your job generally isn't enough. Diversity is surface-level. As an LGBTQ person, the resource groups for us seem primarily to exist as recruitment tools for internal promotions. I am looking for somewhere to advocate for us.
Continue reading - Current Employee, more than 3 years★★★★★
Crew burnout and lack of DEI in leadership.
Mar 18, 2023 - in Dublin, DublinRecommendCEO ApprovalBusiness OutlookPros
normal crew level are friendly and supportive some talented crew have been hired in recent times really supportive colleagues hybrid roles, more beneficial and flexible than most in the industry
Cons
ELT unable to take accountability everything is on excel, leadership fear technology lack of funding for technology you have to be a "yes person" to progress. leadership repremend challengers. burnout is an ongoing theme of crew high turnover in some areas, due to poor leadership the firm is at risk of homogeneous boards, and leadership Diversity, Equity, and Inclusion are just buzz words
Continue reading
Vanguard Reviews FAQs
Vanguard has an overall rating of 3.7 out of 5, based on over 5,091 reviews left anonymously by employees. 66% of employees would recommend working at Vanguard to a friend and 61% have a positive outlook for the business. This rating has improved by 2% over the last 12 months.
66% of Vanguard employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Vanguard 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Vanguard to be coworkers, career development, benefits and the cons to be senior leadership, culture, management.
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