Vanguard Reviews | Glassdoor

Vanguard Reviews

Updated March 25, 2017
1,608 reviews

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Full-time Part-time

1,608 Employee Reviews

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Pros
  • Great work life balance, good prospects for those that are identified as high achievers (in 283 reviews)

  • Vanguard is a great company to work for and they offer great benefits (in 183 reviews)

Cons
  • Also there is a high turnover rate because it is more of a call center position once you get through training (in 122 reviews)

  • Work life balance is great but more flexibility is needed in some of the departments" (in 45 reviews)

More Pros and Cons

  1. "Honest business"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vanguard full-time

    Pros

    Takes care of their employees
    Potential for growth
    Benefits

    Cons

    Inititially lower paying within the industry


  2. Helpful (14)

    "Toxic Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Malvern, PA
    Current Employee - Anonymous Employee in Malvern, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Vanguard full-time (More than 8 years)

    Pros

    Pay, 401k, paid time off, noble mission (see cons)

    Cons

    The lower level employees wind up paying for the low-cost mission out of their own salaries and bonuses (if they have bonuses) while upper management still gets paid millions of dollars, toxic culture, career opportunities are mostly call center jobs (just slightly different from the entry level position), disgruntled and dissatisfied employees - entire departments are terrible (BRS, RRS, Flagship, BDG, FAS).

    Advice to Management

    You ask for your employees' opinions, maybe you should listen to what they have to say - they're certainly sharing the feedback that the conditions are bad and getting worse. This used to be a Top 100 Company to Work For. Get back to the benefits that made it one. If low costs for your clients is so important, put your money where your mouth is and take a pay cut rather than forcing it on the lower level employees.


  3. Helpful (1)

    "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Lead in Malvern, PA
    Current Employee - Technical Lead in Malvern, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vanguard full-time (More than 5 years)

    Pros

    Company's legacy and value

    Cons

    Experimentation with newer technology is better now than earlier but still not at its best


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (4)

    "Good entry point"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Vanguard full-time

    Pros

    The people you work with are great and the benefits are solid. Training is also pretty good.

    Cons

    Management is awful, micromanaging and incompetent.

    Advice to Management

    Fire the losers that drive down the engagement for your front line employees


  6. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vanguard full-time

    Pros

    Great benefits, great culture, great people to work with.

    Cons

    Pay was a little low, and advancement is possible but you need to be prepared to put in your time.

    Advice to Management

    Keep up the good work.


  7. Helpful (12)

    "Client Relationship Specialist - Flagship Group"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vanguard full-time

    Pros

    Vanguard's Training program is the one of the best there is. 6 weeks dedicated to obtaining FINRA licenses 7 & 63, manageable hours 401k plan.

    Cons

    Glorified call center, on call doing anything from enhanced guidance to resetting a password for a client. Cliquey environment and definitely need to drink the Kool-Aid. Hard to move outside personal advisor route and experience other parts of the business while staying in NC.

    Advice to Management

    Invest in technology and employees even at the cost of the coveted expense ratios (Gasp!)


  8. "Solid first job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vanguard full-time

    Pros

    Good benefits, decent environment, nice people

    Cons

    Can be repetitive, pay less competitive

    Advice to Management

    Review compensation


  9. Helpful (5)

    "Line manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Vanguard full-time

    Pros

    Employee development, tuition reimbursement, ethical company

    Cons

    Highly political, lost employee focus, focused on bottom line resulting in loss of employee engagement and poor client experience

    Advice to Management

    Take better care of your employees


  10. Helpful (2)

    "Good company, employment security, but pay will be frustrating."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communication Consultant in Malvern, PA
    Current Employee - Communication Consultant in Malvern, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vanguard full-time (More than 5 years)

    Pros

    Complete benefits package and opportunity for advancement.

    Cons

    Conservative company and pays below national average wages for most positions.

    Advice to Management

    Raise the pay scale across the board. 3% should not be target for annual merit increases.


  11. Helpful (1)

    "Works for me, may not work for others"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resource Planning Analyst in Malvern, PA
    Current Employee - Resource Planning Analyst in Malvern, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vanguard full-time (More than 5 years)

    Pros

    Real commitment to work-life balance (generous PTO, flexible schedules even for hourly employees, multiple gyms on-site, on-site medical clinic, etc.); management dedicated to moving employees along in their career

    Cons

    Employees sacrifice salary in exchange for better benefits which may not work for younger employees; some employees find the culture "cheesy" or "childish"



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