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Vantage Deluxe World Travel

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Vantage Deluxe World Travel

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Vantage Deluxe World Travel Employee Reviews about "great location"

Updated Sep 4, 2019

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Found 18 of over 192 reviews

2.7
43%
Recommend to a Friend
45%
Approve of CEO
Vantage Deluxe World Travel Chairman & Founder Henry Lewis (no image)
Henry Lewis
79 Ratings
Pros
  • "Conveniently located outside North Station, giving you the ability to work here if you are near any train system(in 27 reviews)

  • "Great location, opportunity to receive tickets to all sporting events and playoffs as well(in 18 reviews)

  • Cons
  • "No one should work in a company where they are unhappy(in 10 reviews)

  • "High turnover and everyone is scared everyday of being fired(in 10 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "great location"

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    1. 5.0
      Current Employee, less than 1 year

      Great Place to Work!

      Sep 4, 2019 - Anonymous Employee in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Stress free, great location, casual environment!

      Cons

      Communication throughout the company could be a little better.

      Be the first to find this review helpful

      Vantage Deluxe World Travel Response

      Thank you for your review. We are working to improve communication with the addition of a Spirit Committee comprised of a representative from each department and the addition of a quarterly newsletter highlighting associates in the workplace, increase benefits and accolades from our customers. More to come in 2020!

    2. 1.0
      Former Employee, more than 5 years

      Stay away if you value your well-being!

      Jan 21, 2013 - Marketing in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It has a great location in central Boston near all major modes of public transportation. The rank and file staff are well meaning and good people. However, better to know them outside of work. Good industry. Good product and customers.

      Cons

      Offsite meetings every month that requires you to endure the tyrannical rantings of the owner over a two to three day period. It is non-stop verbal abuse. You will come away always feeling like a loser and a failure. The owner/CEO will attack you at every moment. While he can be instructive in his teachings, if you pay attention, there is no opportunity to truly execute what he is asking. Whether it is poor technology or processes that hinder your ability, the biggest challenge is his form of micro-management. It prevents even the best of the best to fail as there is no opportunity to implement anything. The sole reason ... you are being yelled at constantly for hours on end for not implementing it and he prevents everyone from doing their jobs. Sadly, the owner does not see this. Everyone is to blame, except for him. Family is not valued there, god forbid you if you take a vacation to be with them and if you do, the guilt will eat at you.

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      23 people found this review helpful
    3. 1.0
      Former Employee

      Anonymous

      Jun 26, 2017 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some really nice people. Great location

      Cons

      There are a lot of cons working here. The constant changes requiring you to keep redoing your work over ad over. There is always a rush to get work completed only to have to do it over again. Definitely not enough staff and if you are in a position that you have to interact with the owner or the senior executives, good luck. They never listen to what any of the employees have to say, if you make a suggestion of an easier way to do something, your suggestions are dismissed or you are ridiculed. Errors are made that are detrimental to the company and no one is held accountable. More often than not, you are required to do the work or more than 1 person, sometimes 2 plus your own. There is incredible turnover because people reach a point that they cannot take it anymore. Some even leave without another job lined up. Nothing will change because Senior Executives do not believe that there is a problem. They are very out of touch and in most cases are not the right people to be in those positions. Senior Executives are out of touch with what the customer wants and you need to stop force feeding your customers to what you think they want. It only ends up being a nasty customer service issue in the end.

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      14 people found this review helpful
    4. 5.0
      Current Employee, more than 5 years

      Great company! Fast pace, Work hard and be rewarded!

      Feb 8, 2018 - Sales in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fast pace sales job, what you put in is what you get. If you are willing to work hard and follow basic rules and principals then you will be more than happy working at Vantage. Know your numbers and your goals. Very high opportunity to make well over $100,000. Great location, opportunity to receive tickets to all sporting events and playoffs as well. Senior management is great - the VP of the call center is very fair and willing to help with everything you need to make you more successful. Highly approve the CEO/Owner Mr. Lewis, as he is an expert in this industry and having the opportunity to learn from him is priceless. He wants everyone to be successful and is open to hearing new ideas to help grow the business.

      Cons

      There are no cons that I see at this time.

      Continue reading
      3 people found this review helpful

      Vantage Deluxe World Travel Response

      HR Manager

      Thank you! Grateful to hear such positive feedback! Even when our associates are happy, we continue to look for ways to improve. Our goal is to provide concierge level service both within our organization and most certainly, to our travelers as well!

    5. 3.0
      Current Employee

      Main Issue- Upper Management

      Dec 29, 2015 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pros are plentiful: Great location, hard working co-workers, willing to pay you well, free fruit (though never enough to support the whole office)

      Cons

      Cons: Upper management needs to be cleaned out. They should protect their departments, and right now they don't. Hank will call them up in a meeting and berate everyone. Too many meetings- no one can get work done with all the meetings Vacation policy- could use some work. Not great, work from home discouraged, only allowed a few times last year.

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      6 people found this review helpful

      Vantage Deluxe World Travel Response

      Vantage Deluxe World Travel offers the best in Deluxe travel and the lowest price. We would not be able to maintain this without hard work, making changes as often as they are needed and attention to detail. This starts with the owner of the company and is instilled through all associates. Our passengers deserve this. We have a full time corporate trainer. All training with vendors is recorded and stored to anyone who wants it. If anyone needs additional training for their job, all they have to do is ask

    6. 4.0
      Current Employee, more than 3 years

      There is some good and some not so good

      Mar 19, 2015 - Sales Associate in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Co-workers are great! Great location - gym on site great benefits good training. Company closed during the recent snow storms so that employees would be sale

      Cons

      The new CEO is still learning his way, but not a great communicator - seems "full of fluff" Ego is in his way. Otherwise no cons as long as you like working

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      3 people found this review helpful
    7. 4.0
      Current Employee, more than 3 years

      It's Okay

      Jun 30, 2014 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits, nice coworkers, great location, very close to the train station. Training was pretty good considering how hard it was to adapt to their server.

      Cons

      Micromanaging if you work for certain departments. Mandatory weekend work if you work in some departments. High turnover. Not a very stable job, but if you need something in the meanwhile, take the job and just keep your eyes open.

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      1 person found this review helpful
    8. 5.0
      Current Employee

      Great Company to work for

      Aug 13, 2015 -  in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Competitive salary, great benefits, great location, excellent products, work environment, leader in the travel industry, excellent and knowledgeable managers & co-workers.

      Cons

      Not much going against. Be on time & accurate and just know your numbers and most important be ready to react to these numbers.

      Continue reading
      2 people found this review helpful

      Vantage Deluxe World Travel Response

      To survive in the Travel industry a company must respond and change immediately. It is because we have travel programs in all 7 continents, great employees, and plans and procedures in place, we are able to do so. A key to surviving more than 30 years

    9. 4.0
      Current Employee, more than 5 years

      Exciting Place to Work

      Mar 24, 2015 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fast pace, great location, fair pay, nice colleagues.

      Cons

      This place won't work for people at the Senior Manager level who don't understand how to pay attention to the data in their reports--follow what the numbers are telling you,

      Continue reading
      5 people found this review helpful

      Vantage Deluxe World Travel Response

      Vice President of Global Human Resources

      Thank you so much for your review. We hear you and take your review seriously. There is a program in place to create plans to follow through. We are now using a project management system to help us stay on top of actions. We also have 3 strong project managers on staff

    10. 2.0
      Former Contractor, more than 1 year

      Vantage is a brutal work environment, not worth your time.

      Feb 6, 2013 - Marketing in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It is a great location located near north station, it has a gym and is close to many restaurants.

      Cons

      High demand from the boss and delegation of tasks between departments is not fluid. Tough to want to go to work every day.

      Continue reading
      19 people found this review helpful
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