Vegas.com Reviews | Glassdoor

Vegas.com Reviews

Updated August 21, 2017
30 reviews

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3.0
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Vegas.com McArthur Steven
Steven
4 Ratings

30 Employee Reviews

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  1. Helpful (2)

    "Questionable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Vegas.com full-time

    Pros

    Perks would be of course free shows and tours, most of the call center leads are cool, laid back environment, required metrics are minimal and easy to obtain if you just do your job unlike other call centers

    Cons

    When this new company Remark bought us we were promised employee evaluations annually by the new President of Vegas.com division and this would determine our raise. Since the purchase in 2015, we've not had any evaluations and we've not had a raise! They keep saying "it's just not in the budget" yet millions is spent updating the website and advertising. We're not asking for a lot and we only have about 30 perm employees. It wouldn't hurt you to come out of pocket for your front line. Remark as a whole aren't nice people and look at us as 2nd class citizens which is rude and irritating bc really what is it that they do on that 9th floor aside from text and talk to one and other?!

    Advice to Management

    Raises and manners, work on that


  2. "Legit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contact Center Representative
    Current Employee - Contact Center Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vegas.com full-time (More than a year)

    Pros

    To many to list cuz this place is the business

    Cons

    none at all...like for real non

    Advice to Management

    Keep up the good work

  3. "Systems Engineer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV
    Recommends
    Neutral Outlook

    I worked at Vegas.com full-time (More than 5 years)

    Pros

    great perks, comps to see shows and everything Vegas

    Cons

    When I left company, there were layoffs every 2 months


  4. Helpful (1)

    "Used to be a lot more enjoyable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at Vegas.com full-time

    Pros

    Casual working environment, flexible hours (e.g. start end end time is flexible as long as you get your hours in), small discounts on shows/hotels/etc, occasional access to free shows

    Cons

    Benefits package has been significantly reduced: no 401k match, lowered PTO accrual and cap, no PTO payout when you leave. Salary raises are extremely rare. Career development is nonexistent.

    Advice to Management

    Morale is low and there needs to be more focus on improving that. For years now, we've been operating in a "lean" mode where raises are too rare and benefits are being drained and we've lost good talent because of it. More focus needs to be put on career development. We have employees that are still very dedicated and contribute a lot to the company's success yet are not rewarded with raises or promotions. Not having formal (or even informal) performance reviews, mentoring, or career guidance for years is very unfortunate and discouraging.


  5. "Overall not bad place to work can improve salaries"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Las Vegas, NV
    Former Employee - Human Resources in Las Vegas, NV
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Vegas.com full-time (More than a year)

    Pros

    Discounts to strip shows if you can attend along with health insurance, 401K matching, Paid time off and other employee perks

    Cons

    Challenging with processes in chain of command not efficiently run company, upper management goals not defined down to worker level

    Advice to Management

    Employees salaries below average hard to retain longevity in work force


  6. Helpful (1)

    "Used to be a good company..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook

    I have been working at Vegas.com full-time (More than 10 years)

    Pros

    Not much these days since Remark purchased us. At it's nice to work with those who are still here.

    Cons

    Low morale. Horrible location. Lack of appreciation of all work that is being done.

    Advice to Management

    This company used to be great. It valued it's employees. Since being sold to Remark Media (end of Sept 2015), the company has gone to hell. No longer does the top management (aka Shing the owner/President of Remark Media) value those who make the company what is was. Since being sold to Remark, Vegas.com has become a HORRIBLE place to work for. You don't have to always compensate your employees with money (although it is nice!), Sometimes a simple "Good Job" works. I haven't heard that since Remark purchased Vegas.com in 2015.


  7. "Good And Bad Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    - access to free tickets to shows
    - decent company events
    - nice lower workers and some middle ones
    - lower workers passionate

    Cons

    - upper management not approachable
    - ideas must not be challenged
    - people have egos
    - middle management untrained
    - secrets, so many secrets

    Advice to Management

    Get to know lower workers. They have other useful skills that will surprise you and be useful. Improve middle management communication to lower workforce. Managers need leadership training. Shuffle lower workers before dismissing them. Have open door policy, but invite them in, too. People are afraid of you.

  8. "Great Place-Back on Track"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV
    Recommends
    Positive Outlook

    I have been working at Vegas.com full-time (More than 5 years)

    Pros

    The environment and people have always been great. Michael and Adam have is positioned well and on track to get better.

    The comp shows and tours are fun. The company sponsored events are always put together well too.

    Cons

    The new location make for a tough commute.


  9. "Crazy place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook

    I worked at Vegas.com full-time (More than 5 years)

    Pros

    Lots is great show tickets

    Cons

    No salary increases in years

    Advice to Management

    Don't be so aloof and unavailable


  10. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory Specialist in Henderson, NV
    Former Employee - Inventory Specialist in Henderson, NV
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Vegas.com full-time (More than a year)

    Pros

    Laid-back environment, free show tickets, great atmosphere and management, 4 day work week

    Cons

    Poor management of company caused company to down-size every financial quarter and lay off a large amount of employees.


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